All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Support is so good

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app. Please feel free to send us a message anytime as you require any form of suppot, we are available 24/7 to provide help. Many thanks again! Emma Willdesk Customer Support Team

5 / 5 Share

Sept. 5, 2024

Excellent Customer Service, and app is very user friendly.

Store

Juvrena

Using app

8 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share

Aug. 26, 2024

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges. If you ever need further assistance, we're here to help! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share

Aug. 20, 2024

great app and customer support

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us! If you need any further assistance, feel free to reach out anytime. Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share

Aug. 16, 2024

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Using app

10 months

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide. Feel free to contact us anytime, we are available 24/7 to provide assistance as you require. Many thanks again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

Aug. 12, 2024

Using app

15 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for taking the time to send us a 5 star review! 🌟 We are glad that you are happy with the service. We really appreciate your valuable feedback, as we continue to keep high standards to what we provide to users. Please feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill.

5 / 5 Share

Aug. 10, 2024

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version. I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time. So highly recommended for small businesses. Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided. Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

Aug. 9, 2024

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

Aug. 7, 2024

非常好

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

非常感谢您花时间留下评论!🌟 我们真的很感谢您的赞誉。我们很高兴您对这款 APP 感到满意。您的反馈对我们保持高标准的服务非常有价值。 如果您需要任何形式的支持,请随时给我们留言。 我们全天候为您提供帮助。 再次感谢! 艾玛 Channelwill 的 Willdesk 客户支持

5 / 5 Share

Aug. 7, 2024

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to leave very nice review and 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to the services we provide. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

Aug. 5, 2024

very nice!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team

5 / 5 Share

Aug. 3, 2024

Wonderful experience. Easy and simple interface..

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave an awesome review! We really appreciate the feedback. Making the best user experience and at the same time keeping it simple in using the platform is our main objective. We intend to continue to improve the services we are providing. We are glad that you are happy with the support. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

July 31, 2024

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

It's very wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to our products. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

July 30, 2024

The best service and best app for CRM, we are very happy with their service.

Store

Balardi

Using app

9 months

Total reviews

28

Average rating

3.9

Developer Reply

We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our primary goal. We are glad that you are happy with the service, we promise to try our best to stay consistent in this. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

July 28, 2024

The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We really appreciate the feedback, making the best user experience is our primary goal. We aim to continue to improve the services we are providing. We are glad that you are happy with the support you received. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

July 28, 2024

Eu recomendo muito que instalem, principalmente se você é dropshipper. O suporte deles é maravilhoso, são muito atenciosos e te ajudam com tudo. No entanto, a plataforma deles é bem intuitiva e bem fácil de navegar.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Agradecemos a sua recomendação e feedback. Obrigado por dedicar algum tempo a deixar uma avaliação. Fazer a melhor experiência de utilizador e continuar a melhorar os serviços que prestamos são os nossos principais objectivos. Estamos contentes por estar satisfeito com o apoio que recebeu, obrigado pelas suas palavras simpáticas. Não hesite em contactar-nos a qualquer momento, estamos disponíveis 24/7 para prestar assistência. Mais uma vez, obrigado! Emma Willdesk Customer Support of Channelwill

5 / 5 Share

July 26, 2024

Helpful and friendly!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and friendly. Your feedback motivates us to continue providing excellent support. If you need any further assistance, please don't hesitate to reach out! Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share

July 25, 2024

Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!

Using app

6 days

Total reviews

8

Average rating

4.1

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team

5 / 5 Share

July 21, 2024

i would recommend this app because of its great features and layout

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a great review! We are delighted to hear that you are happy with the app features and functions. Feedback keep us motivated to continue to improve the services that we provide. Please feel free to reach out as you require any form of support or have ideas and suggestions in how we can develop the platform. We're available 24/7 to provide help. We're always looking for opportunities to enhance our products and services to better serve all the users. Thank you again for your kind and nice words! Regards, Emma Willdesk Customer Support of Channelwill