Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
385
chart
#714
All reviews
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May 5, 2023
Très bien et rapide pour les questions dont nous avons besoin ! L'application est facile a utilisé.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
May 3, 2023
The customer service team is large and professional. Their service is excellent, and they respond very quickly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
April 27, 2023
Amazing app, the customer support team was very quick with my request! Definitely recommended app for shopify users.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support
April 26, 2023
Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support
April 25, 2023
Fast and helpful support. Good value. There's an issue with business hours - ability to set it automatically - but they say this is being worked on
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
April 20, 2023
Mariadel is very kind and very helpful,it very nice to talk with her! :) If you got any problem, you can find answer here!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support
April 19, 2023
Great App Nona helped me add the app to my phone so I won’t miss any messages. Connecting with my customers is very important.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
April 12, 2023
Very good and professional, they answered my questions in detail and explained patiently, so far this app works well, I recommend it!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
April 11, 2023
We used the App for some time and had a very good experience. It's not a gigantic suite, rather an App focused on doing what it is designed for. Developers are keen to hear you and add features that make sense. Customer support is great. Overall a fantastic App worth trying. We uninstall due to different reasons, but will certainly consider re-installing in future.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
April 11, 2023
I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
April 9, 2023
App works great. Highly recommend. What’s nice it they have an app for the iPhone so I get the messages right away and able to reply quickly making our customers happy. Awesome people to work with too. They are super helpful
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
Oct. 12, 2023
10/12/23 Need help with some customization and Mariadel helped me with getting it fixed. Thanks again:) Next Day Update 4/4/23 As a representative of Opulence Empórion, I am thrilled to share our exceptional experience with the Willdesk platform. Our customers' satisfaction is of utmost importance, and Willdesk has been instrumental in helping us achieve that goal. We faced some challenges with our customers tracking their orders through our app, but Willdesk's team, particularly Nona and Mia, worked tirelessly to resolve these issues. Their commitment to understanding our unique needs and providing tailored solutions has been remarkable. Thanks to Willdesk, our customer service quality has reached new heights. The platform's user-friendly interface and efficient tracking system have helped streamline our processes, allowing us to focus on what we do best - offering luxurious products to our discerning clientele. The Willdesk team's exceptional support and dedication have not gone unnoticed, and we are proud to have them as our partner. We wholeheartedly recommend Willdesk to any business in search of a reliable and innovative order tracking solution. Opulence Empórion looks forward to continuing our fruitful collaboration with Willdesk and further enhancing our customers' shopping experience. 4/3/2023 I recently contacted your customer support team for assistance with an issue concerning one of my customers who couldn't find their order number. I had the opportunity to speak with Nona, who was exceptionally helpful in providing me with a better understanding of the Willdesk system. Nona's professionalism and knowledge were truly commendable. During our conversation, Nona mentioned that they would email me with the rest of the answers and steps to resolve the issue once they have looked into it further. I am writing this review to express my appreciation for the prompt and efficient support provided by Nona, and I am looking forward to receiving the additional information required to help my customer find their order number. Your company's dedication to customer satisfaction is evident, and I am confident that this issue will be resolved soon. I will be eagerly awaiting Nona's follow-up email to help us address this matter. Thank you for your exceptional service.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 31, 2023
Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support
March 31, 2023
5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
March 23, 2023
Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
March 20, 2023
Very useful app, the key is that their customer service is very good, basically you can consult at any time, which is a savior for emergencies
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 17, 2023
Great support from Nona, problems resolved very quickly and efficiently. Great app to use, very easy.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 10, 2023
thank you for your wonderful speedy response and help Mariadel, you made it very easy for me to edit what i needed to do. thanks
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mariadel | Willdesk Support
March 9, 2023
Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 9, 2023
I am rating the Free version. for most this a superb version to get going with, if your maxing out the free version well thats a good thing to then go beyond. It only lacked one minor feature i was asked to do and would want myself. i contacted support via there own chat tool got instant support and feedback on the item i was wishing for be added to the app. For now my request/inquiry was not possible/available but was good enough to send on to devs to consider, if support sees that , well thats a 5 star from me. Support understanding something so good and sending back to team is good to hear. thank you Mariadel | Willdesk Support Team from the apps support team who helped our business with questions.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support