Willdesk: Live Chat&AI Chatbot
All reviews
Review RSS feed
App works great. Highly recommend. What’s nice it they have an app for the iPhone so I get the messages right away and able to reply quickly making our customers happy. Awesome people to work with too. They are super helpful
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
10/12/23 Need help with some customization and Mariadel helped me with getting it fixed. Thanks again:) Next Day Update 4/4/23 As a representative of Opulence Empórion, I am thrilled to share our exceptional experience with the Willdesk platform. Our customers' satisfaction is of utmost importance, and Willdesk has been instrumental in helping us achieve that goal. We faced some challenges with our customers tracking their orders through our app, but Willdesk's team, particularly Nona and Mia, worked tirelessly to resolve these issues. Their commitment to understanding our unique needs and providing tailored solutions has been remarkable. Thanks to Willdesk, our customer service quality has reached new heights. The platform's user-friendly interface and efficient tracking system have helped streamline our processes, allowing us to focus on what we do best - offering luxurious products to our discerning clientele. The Willdesk team's exceptional support and dedication have not gone unnoticed, and we are proud to have them as our partner. We wholeheartedly recommend Willdesk to any business in search of a reliable and innovative order tracking solution. Opulence Empórion looks forward to continuing our fruitful collaboration with Willdesk and further enhancing our customers' shopping experience. 4/3/2023 I recently contacted your customer support team for assistance with an issue concerning one of my customers who couldn't find their order number. I had the opportunity to speak with Nona, who was exceptionally helpful in providing me with a better understanding of the Willdesk system. Nona's professionalism and knowledge were truly commendable. During our conversation, Nona mentioned that they would email me with the rest of the answers and steps to resolve the issue once they have looked into it further. I am writing this review to express my appreciation for the prompt and efficient support provided by Nona, and I am looking forward to receiving the additional information required to help my customer find their order number. Your company's dedication to customer satisfaction is evident, and I am confident that this issue will be resolved soon. I will be eagerly awaiting Nona's follow-up email to help us address this matter. Thank you for your exceptional service.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support
5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Very useful app, the key is that their customer service is very good, basically you can consult at any time, which is a savior for emergencies
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Great support from Nona, problems resolved very quickly and efficiently. Great app to use, very easy.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
thank you for your wonderful speedy response and help Mariadel, you made it very easy for me to edit what i needed to do. thanks
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mariadel | Willdesk Support
Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
There are a few most options i wish it had with multiple store use but otherwise the app is great. It is easy to set up and configure and the customer support is fast and knowledgable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Mariazell ist die beste! Bisher funktioniert die App gut, ich habe sie aber noch keinem Härtetest unterzogen. Das folgt noch.
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein! Mit freundlichen Grüßen, Mariadel|Willdesk-Support
Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much! Also Mariadel was very helpful, she knows exactly what I am looking for
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
The app itself. The team. The functionalities. All very impressive. The live chat is visually stunning and the features are great like the FAQ and the image uploader. We've tested multiple Live Chat apps and Willdesk wins hands down. Thanks guys!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
The application is very useful in running a small shop. Customers have a very easy way to contact us.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
5-star support. Nona is freaking amazing. Incredible good team and solid application. Core functions is there and it is doing it flawlessly. Missing some functions, but it is on the roadmap.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support
I can't thank enough Nona, the application is on top of my expectation but the Customer Support is incredible. Nona helped me a lot, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support
It is very easy to use, and setup, free plan is also a lot of features. Live chat support is also very accommodating.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support
We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising. Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.