Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#645
All reviews
Review RSS Feed
Feb. 6, 2023
The application is very useful in running a small shop. Customers have a very easy way to contact us.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Feb. 4, 2023
Willdesk is a super useful app to have on my site. Real time notifications on either cell or desktop. The team is super responsive and will guide you through any issues you run into.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Feb. 3, 2023
The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Feb. 2, 2023
5-star support. Nona is freaking amazing. Incredible good team and solid application. Core functions is there and it is doing it flawlessly. Missing some functions, but it is on the roadmap.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support
Feb. 2, 2023
I can't thank enough Nona, the application is on top of my expectation but the Customer Support is incredible. Nona helped me a lot, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support
Jan. 25, 2023
It is very easy to use, and setup, free plan is also a lot of features. Live chat support is also very accommodating.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support
Jan. 19, 2023
We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising. Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 17, 2023
Great customer service and it's nice to find an app that doesn't charge a monthly fee for just using the FAQ functionality. Highly recommend!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 17, 2023
Super fast respond and very helpful. Thanks Mia and Willdesk team. Will support your app longterm!!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Oct. 9, 2023
I gave minimal input and my issue was still fixed! Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 10, 2023
Ashley is really helpful. Excellent solution as the customer service, professional technique support of configure the helping center. Great App Every Shop Must Have
We are really grateful to feel that we served you well and we really appreciate your 5-star review. We will continue to give excellent service, if you need help, please feel free to contact us. Best Regards, Ashley|Willdesk Support
Jan. 5, 2023
Stellar customer service! :) Thank you, Nona for your help and your assistance throughout the process.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 5, 2023
Great team. Mariadel helped me with an issue and was so kind and sweet. Best customer support I have ever encountered! Greatly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Dec. 28, 2022
This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 28, 2022
The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!
Using app
About 17 hours
Total reviews
2
Average rating
5.0
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 22, 2022
Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time. Needed little customization, but Pia was amazing answering each question, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Dec. 15, 2022
App that works very well and fast and effective customer support! we are very satisfied with the performance
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Dec. 13, 2022
Excellent customer support. Will surely recommend this to other people. You can create list of FAQs as well as enable chat option
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Dec. 9, 2022
Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Dec. 6, 2022
Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support