Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
366
chart
#1,157
All reviews
Review RSS Feed
Jan. 25, 2023
It is very easy to use, and setup, free plan is also a lot of features. Live chat support is also very accommodating.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support
Jan. 19, 2023
We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising. Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 17, 2023
Great customer service and it's nice to find an app that doesn't charge a monthly fee for just using the FAQ functionality. Highly recommend!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 17, 2023
Super fast respond and very helpful. Thanks Mia and Willdesk team. Will support your app longterm!!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Oct. 9, 2023
I gave minimal input and my issue was still fixed! Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 5, 2023
Stellar customer service! :) Thank you, Nona for your help and your assistance throughout the process.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 5, 2023
Great team. Mariadel helped me with an issue and was so kind and sweet. Best customer support I have ever encountered! Greatly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Dec. 28, 2022
This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 28, 2022
The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!
Using app
About 17 hours
Total reviews
2
Average rating
5.0
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 22, 2022
Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time. Needed little customization, but Pia was amazing answering each question, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Dec. 15, 2022
App that works very well and fast and effective customer support! we are very satisfied with the performance
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
Dec. 9, 2022
Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Dec. 3, 2022
great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
March 22, 2023
We're so glad to have found this app. It has all features essential for a chat/help widget. The dashboard is easy to use, set up was fast, and the widget can be neatly positioned on desktop or mobile so that it doesn't interfere with the design. Customer support has been very responsive to any questions we had. Looking forward to the upcoming IG integration! Still working great 2 months into use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Nov. 20, 2022
so far its perfect helps in FAqs chats, labels, ticketing system and more highly recommended support is amazing
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Nov. 18, 2022
We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Dec. 9, 2023
Sophie quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Oct. 25, 2022
I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Oct. 22, 2022
A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support
Sept. 10, 2022
Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support