All reviews

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2022

great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share

Dec. 3, 2022

Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!

Store

Graey

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Bedankt voor het geven van een 5-sterren review. We zijn erg dankbaar om te voelen dat we u goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons bij uw vriend aan te bevelen over onze app, zodat we hulp kunnen verspreiden onder andere mensen. Als u vragen heeft, kunt u altijd contact met ons opnemen!! We zullen er altijd voor u zijn om te dienen! Vriendelijke groeten, Mariadel|Willdesk-ondersteuning

5 / 5 Share

Nov. 20, 2022

so far its perfect helps in FAqs chats, labels, ticketing system and more highly recommended support is amazing

Using app

About 5 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share

Nov. 18, 2022

We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.

Store

Q by QS

Using app

About 15 hours

Total reviews

13

Average rating

2.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share

Nov. 7, 2022

Ashley Was awesome! helped me for many hours and stayed on the chat the whole. This is a good app letting you set it up with multiple stores.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, wyomissingstructures Thank you so much for your positive feedback. Please use the live chat button if there is ever anything we could do to help you, our customer support is always here to assist you. Thanks from Willdesk Team! 😊 Ashley

5 / 5 Share

Dec. 9, 2023

Sophie quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support

5 / 5 Share

Oct. 25, 2022

I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Oct. 22, 2022

A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Top Notch support! Thanks to Regina for showing detailed steps of using the app, highly recommended!

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Regina|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Seems to be a great app so far.. I have not used it extensively yet but im finding it a useful app and friendly helpful staff.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 8, 2022

Great and app and great customer services from the team. They explained well and also offered some suggestions

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Sept. 7, 2022

Great app with Great customer service from Alannis! This is what i'm looking for, user friendly app and great for my store inquiry!

Store

Babyboo

Using app

1 day

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Sept. 7, 2022

Couldn't be happier with this app! Fast response and customer oriented service, can highly recommend for sure!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Sept. 6, 2022

Hi, I am Verry Happy with the customer service. Will use again. ------------------------------------

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Nona|Willdesk

5 / 5 Share

Sept. 6, 2022

This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Alannis|Willdesk

5 / 5 Share

Sept. 5, 2022

Great App and Great Support with Nona !! there are a lot of functions and the best thing is its free and they will update constantly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Nona|Willdesk

5 / 5 Share

Sept. 5, 2022

Excellent app with superior customer service. Give it a try and I'm sure you'll agree. Molly was quick to reply and was able to implement suggestions and make changes on the spot. Great job on this app.

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Molly

5 / 5 Share

Sept. 5, 2022

Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !

Using app

19 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly

5 / 5 Share

Sept. 1, 2022

Début de lancement et d'utilisation de l'application,les premiere impression et le support son très bon

Using app

About 1 hour

Total reviews

11

Average rating

4.6

Developer Reply

Merci pour votre évaluation 5 étoiles. Nous sommes ravis de savoir que nous avons pu vous offrir un excellent service. Nous serions très reconnaissants si vous pouviez parler de notre application à un ami afin que nous puissions aider plus de personnes. Veuillez nous contacter à tout moment si vous avez des questions !! Nous serons toujours disponibles pour vous aider ! Sincères salutations, Nona|Willdesk