All reviews

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2022

This app is amazing! The support team is even better! Helped me throught everything! Give it a try!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 1, 2022

The app was very intuitive to use. Their customer support was also very helpful & friendly when I had an issue.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 30, 2022

Lovely app, Great support and Quick response... I think this app will have a great progress in the future.

Store

Smarpix

Using app

38 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 29, 2022

Easy to instal and awesome customer service. Thank you Nona for all of your help. Highly recommend.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 26, 2022

Very good app and very good customer support and all for free.thank you so much for your help, Molly!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

May 24, 2023

I like it very much. App is loading faster, is more stable, and is customer-oriented, better than other inbox apps, I expect it will integrate with the Instagram channel in following days!

Store

DEPULEY

Using app

10 months

Total reviews

25

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 25, 2022

Heel behulpzaam en makkelijk in gebruik! Ik wacht tot de iPhone app er komt dan is het helemaal perfect.

Using app

26 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Bedankt voor het geven van een 5-sterren beoordeling. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons aan te bevelen aan uw vriend over onze app, zodat we hulp aan andere mensen kunnen verspreiden. Als u vragen heeft, neem dan zo vriendelijk contact met ons op! We zullen er altijd voor je zijn om te dienen! Vriendelijke groeten, Molly|Willdesk-ondersteuning

5 / 5 Share

July 25, 2022

Very good app and very good customer support and all for free. It really does what it should do for a store.

Using app

9 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

Easy onboarding. Quick setup. Live Chat, Help Center, FAQ Page is a needed upgrade in customer service for our customers, and for any webshop. Pricing is unbeatable. The help center page that comes with the app looks very promising (it is automatically installed here: https://www.yourdomain.com/a/self-faq ). Positive: they offer language support for very many (most) languages. They have in the pipeline (that we will look forward to): Facebook integration (+ Instagram integration). App. Feature request: I hope they will add the search for product and product insert link with photo, that Shopify Inbox offers.

Using app

About 2 hours

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

This app is so easy to set and use with plenty of customisation options to suit your brand. Customer service is great too, efficient, friendly and super helpful. Highly recommend.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 21, 2022

Really good app, the support is responds fast and solves everything. i recommend this app, everything works well.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 21, 2022

Thanks Molly, she help me a lot. Perfectly worked! Real-time online communication with customers without any delay. She also dedicated people to help solve the problem, must be praised!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 19, 2022

Los usuarios del chat te guian por todo el proceso y te ayudan a personalizar y mejorar la experiencia, simplemente genial!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo recomendándonos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Estaremos siempre aquí para servirle! Saludos, Molly|Servicio de asistencia técnica

5 / 5 Share

July 18, 2022

Molly was great! Good app so far, nice not to have to pay for this when just starting out as a website also!

Store

Aqneeq

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 18, 2022

Tech support was very quick to respond. Hoping it'll help increase our overall conversion and that our customers will like this functionality.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 15, 2022

WillDesk is an amazing product for your website, live chat for Facebook, emails, and more. It's really easy to use and can help you increase your conversions and ROI. Thanks for your help Molly!

Using app

31 minutes

Total reviews

10

Average rating

4.3

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 15, 2022

Positive experience so far. Easy to use, lots of resources, and very helpful support! my problem was solved in minutes and I was given clear easy to follow information.

Using app

About 4 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 14, 2022

Professional customer service! Solved my problem and sent the installer on my phone, recommended!!!!

Store

kwumsy

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 13, 2022

Quest'app va molto bene come chat per il sito. Veloce bello con integrazioni importanti. In più l'assistenza è da 5 stelle! Complimenti!

Using app

35 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Molly|Supporto da scrivania

5 / 5 Share

July 13, 2022

Very usefull app and the team is taking care of us very well. Highly recomended for beginners like us.

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support