Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#645
All reviews
Review RSS Feed
Aug. 11, 2022
Amazing free app with all the help you'll ever need with their fantastic support service. Also got a free upgrade which was a nice touch.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 10, 2022
We just recently signed up for WillDesk and had a few questions. Nona has been really great! Has helped me with all of my questions and set up everything I needed.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 10, 2022
Regina helped me a lot, and activated a lot of premium features for us, fast responding, really helpful app, just perfect.
Using app
About 1 hour
Total reviews
6
Average rating
5.0
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 8, 2022
Wonderful customer service from Nona and her team. Highly recommend this app - it is so easy to install.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 8, 2022
Great app & very quick help desk. Easy to use & install. . . . . . . . . .. . . . . . . . . . . . . . .
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 6, 2022
I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 5, 2022
I needed help downloading the app for chats and nona helped me right away, she did a great job and I got assistance right away. she understood me right away. great Job and wonderful customer care!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 5, 2022
Just installed. SO far everything has been fantastic. Customer service has been amazing. Would definitely recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 4, 2022
So far so good. They're still working on integrations with social media and the iOS app but I like how many more customizations I can add here than in the Shopify Inbox app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 3, 2022
very nice app, has premium features for free right now, dont know how long we can use it, help articles load slow and I wish we had android and iOS app, it would be perfect! Other wise 5 star for it for now
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 3, 2022
This app is fantastic. Its support staff will assist us with any questions. The dashboard of this software is straightforward and simple to understand.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 1, 2022
This app is amazing! The support team is even better! Helped me throught everything! Give it a try!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 1, 2022
The app was very intuitive to use. Their customer support was also very helpful & friendly when I had an issue.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
July 30, 2022
Lovely app, Great support and Quick response... I think this app will have a great progress in the future.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
July 29, 2022
Easy to instal and awesome customer service. Thank you Nona for all of your help. Highly recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
July 26, 2022
Very good app and very good customer support and all for free.thank you so much for your help, Molly!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
May 24, 2023
I like it very much. App is loading faster, is more stable, and is customer-oriented, better than other inbox apps, I expect it will integrate with the Instagram channel in following days!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
July 25, 2022
Heel behulpzaam en makkelijk in gebruik! Ik wacht tot de iPhone app er komt dan is het helemaal perfect.
Bedankt voor het geven van een 5-sterren beoordeling. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons aan te bevelen aan uw vriend over onze app, zodat we hulp aan andere mensen kunnen verspreiden. Als u vragen heeft, neem dan zo vriendelijk contact met ons op! We zullen er altijd voor je zijn om te dienen! Vriendelijke groeten, Molly|Willdesk-ondersteuning
July 25, 2022
Very good app and very good customer support and all for free. It really does what it should do for a store.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
July 22, 2022
Easy onboarding. Quick setup. Live Chat, Help Center, FAQ Page is a needed upgrade in customer service for our customers, and for any webshop. Pricing is unbeatable. The help center page that comes with the app looks very promising (it is automatically installed here: https://www.yourdomain.com/a/self-faq ). Positive: they offer language support for very many (most) languages. They have in the pipeline (that we will look forward to): Facebook integration (+ Instagram integration). App. Feature request: I hope they will add the search for product and product insert link with photo, that Shopify Inbox offers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support