Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#645
All reviews
Review RSS Feed
July 6, 2022
Amazing, fast customer service. So far, the app has been really easy to use. A great, free FAQ without the limitations that other apps with 'free' plans have!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
July 6, 2022
Amazing APP, recommend, easy to create the FAQ page, and save more customer service time, and track the package status real time.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
July 6, 2022
The featured app is really good, the customer service response is also very fast, 100% recommend,hope eveyone can enjoy using the app.
Using app
About 21 hours
Total reviews
1
Average rating
5.0
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
July 5, 2022
Very helpful CS team and we really love the features of the app! Hope they can continue with all the great work and Kudos to the team!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
July 4, 2022
This help me in my work. And also the customer service is so patience and kindness. This help me in my work. And also the customer service is so patience and kindness.
July 4, 2022 Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
July 3, 2022
Perfect to improve customer experience and get a little less customers support to manage everyday. You can set up differents languages and stuff. Great app !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
July 1, 2022
The service staff was great and upgraded the service for me! I think I will use it, looking forward to the service on the mobile side
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 29, 2022
The customer service agent was great and helped me with a lot of issues, which is a good thing for us! Without her help, you'd have to spend time researching a lot of things, but she'll show you the features and settings of this plugin, which is great!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 29, 2022
The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 28, 2022
Live chat is an important feature to add to your Shopify store. This app is free to use and has a lot of great features. Customer support is very responsive.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 28, 2022
Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 24, 2022
The APP looks great. It has a ton of useful features. I've just started and not had time to fully verify its work. But Support Service is excellent.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support
June 24, 2022
Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 24, 2022
Very prompt, fast, and friendly use. Will be exploring the app. So far, very impressed with the service, interface and use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 23, 2022
great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 23, 2022
Functionality perfectly matches our needs. Thanks Mich and Molly. Your customer service is great! Super five-star App!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 22, 2022
The team at UpperCommerce has been extremely helpful in modifying the tool to meet the needs of our shop. The functionality is great, only thing that is missing is an email notification for their WillDesk LiveChat tool.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 21, 2022
Easy to use, easy to set up, customer service guidance where you don’t understand, the best products in the free APP
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 20, 2022
The app is so awesome. The cost is really reasonable and it has the best customer service. Their features can really help you save bunch time
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 19, 2022
A fantastic app, really useful and it has lots more features than I expected to provide a more professional and approachable experience to my customers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support