All reviews

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2022

The customer service is very prompt, Kelly and the plugin is good, it is recommended to use. Hope the new features come out soon

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 26, 2022

Support Team is Great! and was very helpful setting up and simple and easy to use app as well cheers!

Store

Carnage

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 26, 2022

great!!!!!!!quick support!!!!!!! any question can be sloved. it worth to try. more function will be updated.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 24, 2022

Great App! Totally Free App including all the upgrades. Kelly is the best and helped me so fast. love it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 20, 2022

Ich nutze diese App. Aus User Experience und User Interface Sicht sehr einfach gehalten. Sehr schneller Support im Live-Chat. Kann nur weiterempfehlen.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 5, 2022

The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend

Using app

9 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support

5 / 5 Share

May 1, 2022

I am starting to use this app but so far it's been a great experience and very helpful customer service

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7. Best Regards, Nona| Willdesk Support

5 / 5 Share

Jan. 23, 2025

I had a great experience with Nona. She took care of the problem and all is good. Thanks.

Using app

Almost 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello,Uniquely Branded! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona|Willdesk Support

5 / 5 Share

April 24, 2022

Amazing app that provide most of the features that client needs. Super amazing customer service. Fast in respond, kind and helpful. Thank you Esther and Jian for the fast respond. Really appreciate. Highly recommended.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello, GEON ALPS! Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Nona

5 / 5 Share

April 23, 2022

Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, PlanetPeachy! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

April 21, 2022

10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello, IRRESS BEAUTY | irress.com! Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund! Mit freundlichen Grüßen Nona

5 / 5 Share

April 15, 2022

This app is the greatest! Its already simplifying customer service and their helpdesk is phenomenal! Best app I found! Thank you, thank you, thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, infanttech . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 31, 2022

Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.

Store

Yeewise

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 19, 2022

Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther

5 / 5 Share

March 18, 2022

Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day! Esther

5 / 5 Share

March 13, 2022

Very useful App and awesome Support! Thank you very much. It helps us to establish an easy way to satisfy our customers.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that we can help you! Thank you so much for your support. Have a nice day! Regards, Esther

5 / 5 Share

March 11, 2022

Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!

Using app

1 day

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.

5 / 5 Share

March 9, 2022

I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.

Store

GNEPH

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful!! Thank you so much for your approval! We are glad that we can help you. Should you need any help, just let us know. We are delighted to lend our hands. Esther

5 / 5 Share

March 1, 2022

easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free

Store

INUA

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther

5 / 5 Share

March 1, 2022

Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther