All reviews

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 25, 2022

Great service and really helpful. Had issue with the integration into my theme and they were resolving the problem very fast. Nona was also wonderful in answering my questions. App itself has great features and additional features seem to be in the works.

Using app

About 23 hours

Total reviews

14

Average rating

5.0

Developer Reply

We're pleased that you are satisfied with our customer service. 😆 Thanks so much for the positive 5-star review! Much appreciated, Esther

5 / 5 Share

Feb. 22, 2022

This app was so easy to set up that I kept anticipating something difficult around the corner, but that never happened! This app is clean, simple and enormously user-friendly!

Using app

About 4 hours

Total reviews

14

Average rating

4.9

Developer Reply

Wow! Thank you so much for your feedback! It's a treasure for us. If there is anything we can do, just let us know. We are always here to help. Cheers!🥂 Esther

5 / 5 Share

Feb. 16, 2022

Easy to set up FAQs for my clients so we don't have to answer the same questions all the time which saves us time. Thank you!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! So glad to hear that you have a 5-star experience. We will keep going to offer better service. Much appreciated, Esther

5 / 5 Share

Feb. 13, 2022

I just started using it. I was using two different apps, one for WhatsApp and another one for Shopify inbox. Now the single app can do both works and in a much better way. The app is absolutely free at this time for 500 tickets per month.

Using app

27 minutes

Total reviews

14

Average rating

4.8

Developer Reply

Hi there, Thank you so much for your approval. Currently, we are totally for free. You can contact our customer service for more tickets if you need. We are always trying our best to offer better service. Have a nice day~ Regards, Esther

5 / 5 Share

Jan. 29, 2022

i'm trying this app and so far I like, it has all the features I was expecting from day one. thank you

Using app

13 minutes

Total reviews

23

Average rating

4.7

Developer Reply

Hi there, Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther

5 / 5 Share

Jan. 11, 2022

Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's

Using app

About 7 hours

Total reviews

6

Average rating

4.8

Developer Reply

Hi there, Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a nice day~ Regards Anne

5 / 5 Share

Jan. 7, 2022

Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne

5 / 5 Share

Dec. 23, 2021

Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us. Thanks again for your support. Have a nice day! Regards Anne