Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
384
Reviews
Chart
#1,094
Shopify

All reviews

5 / 5 Share
Oct. 6, 2025

The app include built-in live translation for chat conversations.

Store Using app Total reviews Average rating
GeboTools.sk 17 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to send your amazing feedback! ๐ŸŒŸ We are delighted that you are happy app. We appreciate you taking the time to send us 5 stars. We promise to continue to try to always provide the best possible user experience to everyone. Please feel free to send us a message as you require support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Sept. 22, 2025

Big thanks to Sophie for helping us fix our issue so quickly. The app is incredibly easy to use, even for beginners, and we highly recommend it!

Store Using app Total reviews Average rating
SARTORIAL OG 1 day 2 5.0
Developer Reply

Thank you very much for taking the time to send us a fantastic rating! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Best Regards, Sophie|Willdesk Support Team

5 / 5 Share
Sept. 17, 2025

Store Using app Total reviews Average rating
Hub About 2 months 4 4.8
Developer Reply

Thank you very much for taking the time to send us a fantastic rating! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Best Regards, Kim|Willdesk Support Team

5 / 5 Share
Sept. 12, 2025

J'ai reรงu un super service, les rรฉponses sont claires et rapides. Les personnes sont gentilles, elles nous donnent des conseils faciles ร  suivre et nous font avancer plus vite dans la configuration du chat. Merci beaucoup

Store Using app Total reviews Average rating
Argola Cosmรฉtique 7 days 2 5.0
Developer Reply

Merci beaucoup pour vos aimables paroles ! ๐ŸŒŸ Nous sommes ravis d'apprendre que la rรฉactivitรฉ et les conseils de notre รฉquipe vous ont รฉtรฉ utiles pour configurer votre chat. Notre objectif est de rendre le processus clair et fluide, et nous sommes ravis d'avoir pu vous aider ร  avancer plus rapidement. Nous apprรฉcions sincรจrement vos commentaires et restons ร  votre disposition dรจs que vous en avez besoin. Cordialement, Kim|ร‰quipe d'assistance Willdesk

5 / 5 Share
Sept. 1, 2025

Very good๏ผ

Store Using app Total reviews Average rating
Paradisexdoll 20 days 3 5.0
Developer Reply

Thank you for your kind feedback! This is Nona from the Willdesk Support Team. Weโ€™re glad to know that you had a very good experience. If thereโ€™s anything more we can do to assist you, please donโ€™t hesitate to reach outโ€”weโ€™re here 24/7 to support you. โ˜บ๏ธ

5 / 5 Share
Aug. 20, 2025

Store Using app Total reviews Average rating
OrthoBlock 20 days 2 5.0
Developer Reply

Thank you very much for taking the time to send us a fantastic rating! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Best Regards, Kim|Willdesk Support Team

5 / 5 Share
Aug. 7, 2025

Quick response time!

Store Using app Total reviews Average rating
River & Stone Tea About 2 hours 5 5.0
Developer Reply

Thank you so much for taking the time to send a review. We really appreciate the 5 stars! ๐ŸŒŸ We are happy that you liked the response time of our support team. We value your feedback. We will continue to try to provide best effort in driving the best possible user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐Ÿ˜Š๐Ÿ‘ Thanks again! Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/

5 / 5 Share
Aug. 7, 2025

Nona is the best

Store Using app Total reviews Average rating
Morelli Medical 16 days 4 4.8
Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you think Nona is the best โ€” we agree! ๐Ÿ˜Š We'll be sure to pass along your praise. Looking forward to seeing you again soon! Best regards, Kim|Willdesk Support Team ๐Ÿ˜‡

5 / 5 Share
Aug. 4, 2025

Store Using app Total reviews Average rating
Bubba Bubble 4 days 2 5.0
Developer Reply

Thank you very much for taking the time to send us a fantastic rating! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Best Regards, Kim|Willdesk Support Team

5 / 5 Share
July 27, 2025

Gute App mit tollen Funktionen, sehr zu empfehlen

Store Using app Total reviews Average rating
Developer Reply

Vielen Dank fรผr Ihre freundlichen Worte und Ihre Empfehlung! Wir freuen uns, dass Ihnen die App und ihre Funktionen gefallen. Wenn Sie Anregungen oder Feedback haben, teilen Sie uns diese gerne mit โ€“ wir sind stets bemรผht, uns zu verbessern! ๐Ÿ˜Š Mit freundlichen GrรผรŸen, Kim|Willdesk Support-Team

5 / 5 Share
July 26, 2025

the support is very fast and helpful

Store Using app Total reviews Average rating
Quartz Boutique About 1 hour 5 5.0
Developer Reply

Thank you so much for feedback! ๐ŸŒŸ We are delighted that you are happy with the support you received. We appreciate you taking the time to send us 5 stars. We will to continue to strive in providing the best possible user experience to everyone. Kindly feel free to send us a message as you require support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
July 11, 2025

I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.

Store Using app Total reviews Average rating
Grimoire New York About 18 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave us your amazing review! We are delighted that you received great support and was able to assist you effectively. Your feedback motivates us to keep improving and delivering the best potential experience. Please feel free to reach out to us as you may need help. We are always available to provide assistance. Best Regards, Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/

5 / 5 Share
July 7, 2025

I feel the live agent is very nice and helpful. They responded quickly and guided me clearly through the setup process. As a new user migrating from Shopify Inbox, I really appreciate the support. Looking forward to using Willdesk more for my store!

Store Using app Total reviews Average rating
Treeho Shop About 15 hours 1 5.0
Developer Reply

Thank you so much for the wonderful 5-star review! ๐ŸŒŸ We're thrilled to hear that you had a great experience with our live support team. It's always our goal to provide quick, clear, and friendly assistanceโ€”especially for new users like yourself transitioning from Shopify Inbox. We truly appreciate your support and look forward to growing with you as you continue using Willdesk for your store. If you ever need anything, we're just a message away! ๐Ÿ˜Š๐Ÿ‘ Sophie Willdesk Customer Support of Channelwill

5 / 5 Share
July 2, 2025

Store Using app Total reviews Average rating
Loops 3 months 5 5.0
Developer Reply

Thank you very much for taking the time to send us 5 stars! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐Ÿ˜Š๐Ÿ‘ Thank you again! Emma Willdesk Customer Support Team of Channelwill https://www.channelwill.com/

5 / 5 Share
June 30, 2025

Store Using app Total reviews Average rating
waydoous About 20 hours 6 5.0
Developer Reply

Thank you so much for the 5 stars! ๐ŸŒŸ We are glad that you are happy with the app. We appreciate you taking the time to send a valuable feedback. We promise to continue to drive consistency in providing the best user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐Ÿ˜Š๐Ÿ‘ Thanks again! Sophie Willdesk Customer Support of Channelwill

5 / 5 Share
June 27, 2025

We started with willdesk and first introduced the FAQ function. None help me on a fast and professional way. We are happy with the FFAQ function and will soon start working to introduce the AI chat function. So far so good.

Store Using app Total reviews Average rating
Shopvoorgezondheid 15 days 31 4.8
Developer Reply

Thank you so much for the 5 stars! ๐ŸŒŸ We are glad that you are happy with the app. We appreciate you taking the time to send a valuable feedback. We promise to continue to drive consistency in providing the best user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐Ÿ˜Š๐Ÿ‘ Thanks again! Sophie Willdesk Customer Support of Channelwill

5 / 5 Share
June 13, 2025

Recently started using Willdesk Helpdesk. So many functions and options to communicate with my customers with AI taking a central focus. Has been a learning curve but must say the support is amazing with very quick responses when sorting any issues or answering questions. I had to reach out again and was given amazing support by Nona to resolve missing widget and some automation issues.

Store Using app Total reviews Average rating
Lifestyle Travel Trading 14 days 36 4.4
Developer Reply

Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying the wide range of features Willdesk Helpdesk offers, especially the AI-driven capabilities. We understand there can be a learning curve, and we're glad our support team โ€” especially Nona โ€” was able to assist you quickly and effectively. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need anything else, we're just a message away! Best Regards, Kim|Willdesk Team

5 / 5 Share
June 4, 2025

Great Experience!

Store Using app Total reviews Average rating
Virilion 3 days 1 5.0
Developer Reply

Thank you so much for taking the time to send your amazing review! We're very glad you are happy with the app. We really appreciate your feedback, we promise to continue efforts in providing the best user experience from using platform. Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to help out. Thank you again! Best regards, Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
May 20, 2025

Great support and a great platform โ€” wishing you all the best and continued success!

Store Using app Total reviews Average rating
PulinGO 2 months 9 4.7
Developer Reply

Thank you so much for your kind words! ๐Ÿ˜Š We're thrilled to hear that you are happy with the support and the app. We really appreciate your feedback๐Ÿš€. If you ever need further assistance, donโ€™t hesitate to reach out. ๐Ÿ’™ We are happy and love to work with you. We wish you and your store all the best. Emma |Willdesk Customer Support of Channelwill

5 / 5 Share
May 20, 2025

Very good

Store Using app Total reviews Average rating
Shima-flex About 2 hours 3 5.0
Developer Reply

Thank you so much for the 5 stars! ๐ŸŒŸ We are glad that you are happy with the app. We appreciate you taking the time to send a valuable feedback. We promise to continue to drive consistency in providing the best user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐Ÿ˜Š๐Ÿ‘ Thanks again! Emma Willdesk Customer Support of Channelwill

Previous Page 2 of 17 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.