All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2022

Great support, great experience. The app is very simple to use and very efficient. Just perfect. I recommend this app to you if you're looking for a LiveChat app.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 25, 2022

Very good app and very good customer support and all for free. It really does what it should do for a store.

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 25, 2022

I think this application is very good, the background operation is simple, the interface is beautiful, and the customer service answers questions quickly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 24, 2022

Have had the app for a very short time but it has an easy to use platform and very well written faq built in!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

Easy onboarding. Quick setup. Live Chat, Help Center, FAQ Page is a needed upgrade in customer service for our customers, and for any webshop. Pricing is unbeatable. The help center page that comes with the app looks very promising (it is automatically installed here: https://www.yourdomain.com/a/self-faq ). Positive: they offer language support for very many (most) languages. They have in the pipeline (that we will look forward to): Facebook integration (+ Instagram integration). App. Feature request: I hope they will add the search for product and product insert link with photo, that Shopify Inbox offers.

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

very helpful and kind! gave me an idea about how the app works and its functions! And upgrade my plan as well!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

Great feature and very friendly support! I really recommend this app for every Shopify-Store! I am very happy that I could find this app in the app-store.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 22, 2022

This app is so easy to set and use with plenty of customisation options to suit your brand. Customer service is great too, efficient, friendly and super helpful. Highly recommend.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 21, 2022

Really good app, the support is responds fast and solves everything. i recommend this app, everything works well.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 21, 2022

Molly & Regina have been very kind in unlocking premium features. The app works great and doesn't slow the site down.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 21, 2022

The customer service is very nice and the functions are easy to use. This is the chat window. No extra features, simple and easy to use

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 21, 2022

Thanks Molly, she help me a lot. Perfectly worked! Real-time online communication with customers without any delay. She also dedicated people to help solve the problem, must be praised!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 21, 2022

非常好用!实时在线无延迟跟客户沟通,很多靠咨询后在我店铺里才购买,可见聊天窗口很重要啊!还有专门的人帮忙解决问题,必须好评! perfectly worked! Real-time online communication with customers without delay. Many purchases in my store after consultation. It can be seen that the chat window is very important! There are also dedicated people to help solve the problem, must be praised!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 20, 2022

j'ai utilisé cette application pour la première fois afin d'installer un tchatbot sur ma boutique et une FAQ, le service client est très réactif je suis totalement satisfaite !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment!! Nous serons toujours là pour vous servir ! Cordialement, Assistance Nona|Willdesk

5 / 5 Share

July 20, 2022

The customer service is persistent and replies in a timely manner. They have helped me with several questions in setting up the chat. Overall, the app provides a variety of design functions and does not give any glitch errors within my website.

Store

JasPets

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 19, 2022

This is very good , customer service tools include WhatsApp, very patient, solve problems very quickly, and you can write some common prombers and it has free plan!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 19, 2022

Los usuarios del chat te guian por todo el proceso y te ayudan a personalizar y mejorar la experiencia, simplemente genial!

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo recomendándonos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Estaremos siempre aquí para servirle! Saludos, Molly|Servicio de asistencia técnica

5 / 5 Share

July 19, 2022

This app is intuitive for beginners. I highly recommend someone who needs a live chat function to install Willdesk, which can really help you solve customers' issues.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 19, 2022

This is a very good online chat tool, customer service is super good, very patient, solve problems very quickly, and it's free!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 18, 2022

This application is awesome! Very easy to use and the customer service is super responsive & efficient !

Store

STONE49

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support