Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#528
All reviews
Rating Breakdown
Review RSS Feed
Jan. 25, 2022
Specifically reviewing the FAQ functionality. Was working fine when I installed it and the app has undergone a major overhaul. Might work fine for other functions but FAQ is no longer managed within Shopify.
Hi there, We are deeply sorry that you had a bad experience with our APP. FAQ has been upgraded to Willdesk and all the data of FAQ is moved to the Help Center of Willdesk. Beside the functions we support previously, there are more useful features added in Willdesk. You can also edit your FAQ questions in the Help Center. We will highly appreciate it if you could give us another chance. Sorry again for the inconvenience we brought you. Regards, Ruby
Jan. 19, 2022
Quick response time and very friendly easy to understand and knew what she was talking about, would reccomend
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne
Jan. 17, 2022
I was debating if I should download a FAQ App due to a really poor experience I had in the past with a completely different app BUT THIS IS AWESOME such a great app and so easy to add in FAQ's which for my business is actually essential. THANK YOU SO MUCH
Hi there, Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a nice day~ Regards Anne
Jan. 16, 2022
Great app for the new webshop not too complicated not too much work to do - Great service quick reply and help A++++
Hi, Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day! Regards Anne
Jan. 11, 2022
Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's
Hi there, Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a nice day~ Regards Anne
Jan. 10, 2022
Very nice app, easy to use, helpful technicians, good for SEO ! Highly recommend as Google will show these in the search results.
Hi there, Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day! Regards Anne
Jan. 7, 2022
LOVE the app and it is so easy to use. I wanted to upgrade my plan and receivrf Fast and efficient support and help!
Hi there, Thank you for your approval. We are glad that we can help you. We will keep going to offer better service. If there is anything else we can help, just feel free to contact us. Thanks again for your support. Have a wonderful day~ Regrads Anne
Jan. 7, 2022
Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne
Jan. 6, 2022
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table, Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us. Thanks again for your support. Have a wonderful day! Regards Anne
Jan. 6, 2022
Works perfectly and efficiently. User friendly and I love the fact that there are pre-made answers. The customer service is great and very helpful, I appreciate the fact that they upgrade my plan to Pro with no charge at all.
Hi Safety Kings, We are glad that we can help you. Thank you so much for your high approval. We are a young team and your support gives us energy to keep going. If there is anything else we can help, please do not hesitate to contact us. Thank you for your suport again. Have a nice day. Regards Anne
Jan. 3, 2022
this is a great apps, I am happy with all, I am looking forward to using this app. the help desk is great.
Hi there, Thank you so much for your approval. Your support gives us infinite energy to move on. If there is anything else we can help, please do not hesitate to contact us. We are very glad to help you. Thanks again for your feedback. Regards, Anne
Dec. 31, 2021
The best FAQ Help Center in Shopify you can find. Perfect. For normal store and drop shipping store is the best editor for faq site.perfeccccccct app on Shopify store
Hi there, Thank you so much for your highly approval. We value your feedback very much. If there is anything else we can help, just feel free to contact us and we are glad to help you. Thank you again for your support! Regards, Anne
Dec. 31, 2021
I love the app and love the faq section on the app. Keep up the great work! I love the app and love the faq section on the app. Keep up the great work!
Hi SheBossytheBrand Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a nice day. Regards Anne
Dec. 27, 2021
This is really good even if it's free. Amazing for our company, team and organization. Make some more Apps :)
Hi Gearboks.dk, Thank you for your approval. We will work hard to make more APPs and offer better service. Your support brings us infinite energy to keep going. If there is anything else we can help, just feel free to contact us. Thank you again for your support. Have a wonderful day. Regards Anne
Dec. 25, 2021
This app let's you structorize your FAQs in a better and more efficient way. Additionally you have a search bar for your FAQs that makes it easier for your customers get what they're looking for.
Hi Geschenk-Trends, Thank you for your approval. We are glad to hear that you have had a good experience in using our APP. We will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a nice day. Regards Anne
Dec. 25, 2021
La aplicación es muy interesante porque te permite poder proporcionar inefable y necesaria información en tu tienda online para que los clientes puedan sentirse más unidos y familiares y así la tasa de conversión aumentar
Hola Caninoexperts, Gracias por su aprobación. Valoramos sus comentarios y su apoyo nos aporta energía para seguir adelante. Si hay algo más en lo que podamos ayudar, no dude en contactarnos. Gracias de nuevo por vuestro apoyo. Ten un día maravilloso. Saludos Anne
Dec. 23, 2021
We tried a lot of other FAQ apps and this one is by far the best!! It looks great, loading is super fast and it has a ton of features that are so very helpful. Our support team will be extremely grateful for this amazing addition to our business.
Hi La Más Bonita, Thank you for your approval. We are appreciate that you choose our APP. Your support gives us infinite energy to keep going and offer better service. If there is anything else we can help, just feel free to contact us. Thanks again for your feedback. Have a nice day. Regards Anne
Dec. 23, 2021
Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.
Hi there, Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us. Thanks again for your support. Have a nice day! Regards Anne
Dec. 21, 2021
Super facil de usar e criar formularios de principais perguntas. recomendo a todos. Muito bom! Estou adorando demais!
Hola, Gracias por su aprobación. Valoramos sus comentarios y seguiremos ofreciendo un mejor servicio. Si hay algo en lo que podamos ayudar, por favor no dude en contactarnos. Gracias de nuevo por vuestro apoyo. ¡Que tenga un lindo día! Saludos Anne
Dec. 21, 2021
It’s great! I have no issues with this app simple, clean and really easy to use I highly recommend this to anyone.
Hi there, Thank you so much for your approval. Your support gives us infinite energy to keep going. If there is anything we could help with, just feel free to contact us. Thanks again for your support. Have a nice day! Regards Anne