All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 26, 2024

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! ๐Ÿ˜Š We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 26, 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel ๐Ÿ’— Willdesk Customer Support ๐ŸŒŸ

5 / 5 Share

March 21, 2024

Great and fast support. Thank you

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 14, 2024

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! ๐Ÿ˜Š We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. ๐ŸŒŸ It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! ๐Ÿš€ We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ Best Regards, Sophie Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Store

Rogey

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 5, 2024

Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

Really good customer support and the app is well integrated to the webshop

Store

Crateit

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer support and that our app seamlessly integrates with your webshop. ๐Ÿ˜Š Your satisfaction is our priority, and we appreciate your support! If you ever need assistance, feel free to reach out. ๐Ÿš€ Best regards, Sophie | Willdesk Support ๐Ÿ’ซ

5 / 5 Share

Feb. 26, 2024

good customer service ,good APP

Using app

20 days

Total reviews

5

Average rating

3.2

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 25, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the โญโญโญโญโญ review! ๐ŸŽ‰ We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! ๐ŸŒŸ๐Ÿ˜Š Best Regards, Sophie ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 21, 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

Store

thbeau

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐ŸŒŸ We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. ๐Ÿค We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! ๐Ÿš€๐ŸŽ‰ Best Regards, Sophie ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 19, 2024

Great customer service. Quick, friendly and informative.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 14, 2024

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Using app

About 21 hours

Total reviews

15

Average rating

5.0

Developer Reply

Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! ๐Ÿ˜Š Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo รจ fornire un'esperienza semplice e intuitiva, ed รจ fantastico sapere che il nostro servizio clienti รจ stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. ๐Ÿ› ๏ธ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. ๐ŸŒŸ Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk

5 / 5 Share

Feb. 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ๐Ÿ˜Š๐Ÿ™Œ We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day! Best Regards, Kim|Willdesk Team

5 / 5 Share

Feb. 9, 2024

It was great and we quickly fixed the problem. Thanks Sophie

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

I'm thrilled to hear that you had a great experience! ๐Ÿ˜Š We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ŸŒŸ If you ever need assistance again, feel free to reach out. ๐Ÿ‘ Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 9, 2024

The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! ๐Ÿ˜Š We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. ๐Ÿš€ We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance โ€“ we're here for you! ๐Ÿ‘๐ŸŒŸ Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 7, 2024

we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....

Store

HERO

Using app

About 20 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! ๐Ÿ˜Š We're thrilled to hear that our app has been serving you well, even in the short time you've been using it. ๐Ÿš€ Our goal is to provide a simple and intuitive experience, and it's fantastic to know that our customer service team has been there to assist you and optimize the implementation according to your needs. ๐Ÿ› ๏ธ We truly appreciate your positive feedback, and we'll keep working hard to exceed your expectations. ๐ŸŒŸ Cheers to smooth operations and happy customers! ๐Ÿฅณ #CustomerSatisfaction #AppExcellence Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 5, 2024

ๅพˆๅฎž็”จ๏ผŒๅŠŸ่ƒฝไนŸๅพˆ้ฝๅ…จใ€‚

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

ๆ„Ÿ่ฐขๆ‚จ็š„็งฏๆž่ฏ„ไปท๏ผ๐Ÿ˜Šๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ดๆ‚จ่ง‰ๅพ—ๆˆ‘ไปฌ็š„ไบงๅ“ๅฎž็”จไธ”ๅŠŸ่ƒฝ้ฝๅ…จใ€‚ๅฆ‚ๆžœๆ‚จๆœ‰ไปปไฝ•ๅ…ถไป–ๅปบ่ฎฎๆˆ–้œ€ๆฑ‚๏ผŒๆฌข่ฟŽ้šๆ—ถไธŽๆˆ‘ไปฌๅˆ†ไบซ๏ผ๐Ÿš€ ่‡ดไปฅๆœ€่ฏšๆŒš็š„้—ฎๅ€™ใ€ Sophie| Willdesk ๆ”ฏๆŒ

5 / 5 Share

Feb. 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐Ÿ˜Š Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐Ÿš€ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐Ÿ™Œโœจ Best regards, Sophie| Willdesk Support

5 / 5 Share

Jan. 30, 2024

Its great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜ŠPlease know that we are committed to providing seamless and efficient service to you ๐ŸŒŸ Your Satisfaction is our Priority! ๐Ÿฅฐ Best regards, Kim | Willdesk Support