Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Jan. 3, 2025

We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.

Store Using app Total reviews Average rating
QLIFE WELLNESS 3 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Dec. 26, 2024

Easy and solved my issues

Store Using app Total reviews Average rating
Kiwi Sheepskins 7 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave an amazing review! We are delighted that you are happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Dec. 26, 2024

Willdesk support teams are extremely patient and helpful. They've gone above and beyond suppporting the implementation of the app. They are affordable and reliable - recommended!

Store Using app Total reviews Average rating
Books Beyond Borders 2 days 6 4.3
Developer Reply

Thank you so much for taking the time to leave a wonderful review! We are delighted that you're happy with the app and the support you received from the team. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Dec. 13, 2024

Store Using app Total reviews Average rating
WAVELEGEND 3 months 2 5.0
Developer Reply

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

5 / 5 Share
Dec. 12, 2024

Store Using app Total reviews Average rating
YEETREE COCONUT 9 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Nov. 20, 2024

Store Using app Total reviews Average rating
Little Buds 22 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Nov. 18, 2024

I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!

Store Using app Total reviews Average rating
KHATAM 22 days 4 5.0
Developer Reply

Thank you for sharing your wonderful feedback! 😊 We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations. Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Nov. 17, 2024

Store Using app Total reviews Average rating
NIMOFAN Katana 19 days 5 4.2
Developer Reply

Thank you for taking the time to leave 5-stars! We are very glad that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Nov. 14, 2024

Store Using app Total reviews Average rating
Ben's Appliances and Junk Almost 2 years 4 5.0
Developer Reply

Thank you so much for the 5-stars! We're very delighted to see that you are happy with the app, we really appreciate your feedback. We promise to continue to provide the best possible user experience from using the platform. Feel free to contact us anytime, anything related to Willdesk. We are available 24/7 to provide help. Thank you again! Emma WIlldesk Customer Support Team of Channelwill

5 / 5 Share
Nov. 8, 2024

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

Store Using app Total reviews Average rating
Boutique Leelooart 5 days 2 5.0
Developer Reply

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Best regards, Emma Willdesk Customer Support Team of Channelwill

5 / 5 Share
Oct. 24, 2024

Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!! TOP! Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo. GRAZIE WILLDESK GRAZIE NONA !!!

Store Using app Total reviews Average rating
Developer Reply

Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app. Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora! Cordiali saluti, Emma Assistenza clienti Willdesk di Channelwill

5 / 5 Share
Oct. 15, 2024

Great customer service~

Store Using app Total reviews Average rating
Happy Nocnoc About 1 year 4 5.0
Developer Reply

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Oct. 13, 2024

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !

Store Using app Total reviews Average rating
LUXIMAZ About 1 hour 3 5.0
Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions ! Meilleures salutations, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Oct. 12, 2024

Store Using app Total reviews Average rating
Newmamz - autour de bebe About 1 year 1 5.0
Developer Reply

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

5 / 5 Share
Oct. 10, 2024

Very good support. They where presistant and worked to solve my problem.

Store Using app Total reviews Average rating
Sjölotsen 11 months 6 5.0
Developer Reply

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Oct. 1, 2024

Store Using app Total reviews Average rating
Ethereal About 1 hour 9 5.0
Developer Reply

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

5 / 5 Share
Sept. 10, 2024

Store Using app Total reviews Average rating
Orah Hair 9 days 1 5.0
Developer Reply

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Sept. 5, 2024

Excellent Customer Service, and app is very user friendly.

Store Using app Total reviews Average rating
Juvrena 8 minutes 5 5.0
Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Aug. 26, 2024

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Store Using app Total reviews Average rating
Sew It Online 11 days 4 5.0
Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges. If you ever need further assistance, we're here to help! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Aug. 20, 2024

great app and customer support

Store Using app Total reviews Average rating
Developer Reply

Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us! If you need any further assistance, feel free to reach out anytime. Best regards, Kim|Willdesk Support Team of Channelwill

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