Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#528
All reviews
Rating Breakdown
March 28, 2024
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! ๐ We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 26, 2024
This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.
Thank you for your wonderful feedback! ๐ We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 26, 2024
Very helpful, fast service! Couldn't have asked for a better experience!
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel ๐ Willdesk Customer Support ๐
March 21, 2024
Great and fast support. Thank you
Thank you for the positive feedback! ๐ We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 14, 2024
The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.
Thank you so much for your glowing review! ๐ We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. ๐ It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! ๐ We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ Best Regards, Sophie Willdesk Support Team ๐
March 10, 2024
I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!
Thank you for the positive feedback! ๐ We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 5, 2024
Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.
Thank you for the positive feedback! ๐ We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
Feb. 28, 2024
Really good customer support and the app is well integrated to the webshop
๐ Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer support and that our app seamlessly integrates with your webshop. ๐ Your satisfaction is our priority, and we appreciate your support! If you ever need assistance, feel free to reach out. ๐ Best regards, Sophie | Willdesk Support ๐ซ
Feb. 26, 2024
good customer service ,good APP
Thank you for the positive feedback! ๐ We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
Feb. 25, 2024
Thank you for the โญโญโญโญโญ review! ๐ We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! ๐๐ Best Regards, Sophie ๐ Willdesk Team
Feb. 21, 2024
The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be
Thank you so much for your positive feedback! ๐ We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. ๐ค We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! ๐๐ Best Regards, Sophie ๐ Willdesk Team
Feb. 19, 2024
Great customer service. Quick, friendly and informative.
Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona ๐ Willdesk Team
Feb. 14, 2024
Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.
Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! ๐ Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo รจ fornire un'esperienza semplice e intuitiva, ed รจ fantastico sapere che il nostro servizio clienti รจ stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. ๐ ๏ธ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. ๐ Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk
Feb. 12, 2024
Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ๐๐ We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day! Best Regards, Kim|Willdesk Team
Feb. 9, 2024
It was great and we quickly fixed the problem. Thanks Sophie
I'm thrilled to hear that you had a great experience! ๐ We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ If you ever need assistance again, feel free to reach out. ๐ Best regards, Sophie| Willdesk Support
Feb. 9, 2024
The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.
Thank you so much for your positive review! ๐ We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. ๐ We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance โ we're here for you! ๐๐ Best regards, Sophie| Willdesk Support
Feb. 7, 2024
we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....
Thank you so much for taking the time to share your experience! ๐ We're thrilled to hear that our app has been serving you well, even in the short time you've been using it. ๐ Our goal is to provide a simple and intuitive experience, and it's fantastic to know that our customer service team has been there to assist you and optimize the implementation according to your needs. ๐ ๏ธ We truly appreciate your positive feedback, and we'll keep working hard to exceed your expectations. ๐ Cheers to smooth operations and happy customers! ๐ฅณ #CustomerSatisfaction #AppExcellence Best regards, Sophie| Willdesk Support
Feb. 5, 2024
ๅพๅฎ็จ๏ผๅ่ฝไนๅพ้ฝๅ จใ
ๆ่ฐขๆจ็็งฏๆ่ฏไปท๏ผ๐ๆไปฌๅพ้ซๅ ดๆจ่งๅพๆไปฌ็ไบงๅๅฎ็จไธๅ่ฝ้ฝๅ จใๅฆๆๆจๆไปปไฝๅ ถไปๅปบ่ฎฎๆ้ๆฑ๏ผๆฌข่ฟ้ๆถไธๆไปฌๅไบซ๏ผ๐ ่ดไปฅๆ่ฏๆ็้ฎๅใ Sophie| Willdesk ๆฏๆ
Feb. 5, 2024
We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
๐ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐ Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐โจ Best regards, Sophie| Willdesk Support
Jan. 30, 2024
Its great!
Thank you so much for your positive feedback! ๐Please know that we are committed to providing seamless and efficient service to you ๐ Your Satisfaction is our Priority! ๐ฅฐ Best regards, Kim | Willdesk Support