All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2024

Store

BIFAMO

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. 😊 Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. πŸš€ #HappyCustomer Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 19, 2024

Great customer service as always!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟 Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 10, 2024

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. πŸ₯° Best regards, Kim | Willdesk Support

5 / 5 Share

Jan. 4, 2024

Very good customer support and quick :)

Using app

8 months

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. πŸ‘ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Jan. 3, 2024

Nona was great and helpful

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊 Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 2, 2024

very good

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! 🌟 Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 29, 2023

Excellent customer service

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear you had an excellent experience with our customer service. If you ever need assistance again, feel free to reach out! πŸ‘πŸŒŸ Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 28, 2023

I like this app. Great and fast customer support.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

I'm thrilled to hear that you're enjoying the app! 😊 Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! πŸš€πŸ‘ Best regards, Sophie | Willdesk Support

5 / 5 Share

Dec. 26, 2023

Nona helped me a lot! Thanks :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm thrilled to hear that Nona was able to assist you! 🌟 Thanks for your feedback, and if you ever need further help, we're here for you! πŸ˜ŠπŸ‘ Best regards, Sophie | Willdesk Support

5 / 5 Share

Dec. 21, 2023

A top APP! It offers a lot of customization options, live chat and FAQ page in one. The web app and mobile app also work very reliably. And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Wow, thank you for the stellar review! πŸ’– We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments. At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! πŸ€— Best regards, Mariadel | Loloyal Support πŸ’«

5 / 5 Share

Dec. 13, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. 😊 We appreciate your support! Cheers, Sophie|Willdesk TeamπŸ’Ž

5 / 5 Share

Dec. 10, 2023

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! πŸš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 9, 2023

Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. πŸš€ The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! πŸ›οΈβš‘οΈ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! πŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 7, 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. πŸš€ Our team is dedicated to addressing your concerns and has already forwarded them to our developers. 🀞 We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! 😊 Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store

DUEROS

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! πŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

Using app

2 months

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! πŸš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 2, 2023

Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglΓͺs ela foi compreensΓ­vel com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens

Store

Minha loja

Using app

About 17 hours

Developer Reply

Muito obrigado pelas suas amΓ‘veis palavras! 😊 Fico feliz por saber que teve uma excelente experiΓͺncia com o nosso serviΓ§o e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensΓ£o, e Γ© maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dΓΊvida ou precisar de ajuda no futuro, sinta-se Γ  vontade para entrar em contacto! πŸ™ŒπŸΌ Com os melhores cumprimentos, Sophie|Willdesk Team

5 / 5 Share

Nov. 29, 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. πŸš€ If you ever have more questions or need assistance, feel free to reach out. Happy using! πŸŒˆπŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 28, 2023

They solve all issues fast

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 We're thrilled to hear that our team swiftly resolved all your issues! πŸš€ Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! πŸ‘πŸ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 27, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. πŸ˜ŠπŸ™Œ Best Regards, Sophie|Willdesk Team