All reviews

Rating Breakdown

  • 5
    95% (365 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 91% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

good

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible. Best regards, Mariadel ๐Ÿ’— Willdesk Customer Support ๐ŸŒŸ

5 / 5 Share

March 28, 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 26, 2024

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! ๐Ÿ˜Š We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

March 26, 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel ๐Ÿ’— Willdesk Customer Support ๐ŸŒŸ

5 / 5 Share

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Store

Rogey

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 26, 2024

good customer service ,good APP

Using app

20 days

Total reviews

6

Average rating

3.5

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 25, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the โญโญโญโญโญ review! ๐ŸŽ‰ We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! ๐ŸŒŸ๐Ÿ˜Š Best Regards, Sophie ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 19, 2024

Great customer service. Quick, friendly and informative.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 14, 2024

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Using app

About 21 hours

Total reviews

16

Average rating

4.8

Developer Reply

Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! ๐Ÿ˜Š Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo รจ fornire un'esperienza semplice e intuitiva, ed รจ fantastico sapere che il nostro servizio clienti รจ stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. ๐Ÿ› ๏ธ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. ๐ŸŒŸ Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk

5 / 5 Share

Feb. 9, 2024

It was great and we quickly fixed the problem. Thanks Sophie

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

I'm thrilled to hear that you had a great experience! ๐Ÿ˜Š We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ŸŒŸ If you ever need assistance again, feel free to reach out. ๐Ÿ‘ Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 5, 2024

ๅพˆๅฎž็”จ๏ผŒๅŠŸ่ƒฝไนŸๅพˆ้ฝๅ…จใ€‚

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

ๆ„Ÿ่ฐขๆ‚จ็š„็งฏๆž่ฏ„ไปท๏ผ๐Ÿ˜Šๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ดๆ‚จ่ง‰ๅพ—ๆˆ‘ไปฌ็š„ไบงๅ“ๅฎž็”จไธ”ๅŠŸ่ƒฝ้ฝๅ…จใ€‚ๅฆ‚ๆžœๆ‚จๆœ‰ไปปไฝ•ๅ…ถไป–ๅปบ่ฎฎๆˆ–้œ€ๆฑ‚๏ผŒๆฌข่ฟŽ้šๆ—ถไธŽๆˆ‘ไปฌๅˆ†ไบซ๏ผ๐Ÿš€ ่‡ดไปฅๆœ€่ฏšๆŒš็š„้—ฎๅ€™ใ€ Sophie| Willdesk ๆ”ฏๆŒ

5 / 5 Share

Feb. 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐Ÿ˜Š Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐Ÿš€ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐Ÿ™Œโœจ Best regards, Sophie| Willdesk Support

5 / 5 Share

Jan. 30, 2024

Its great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜ŠPlease know that we are committed to providing seamless and efficient service to you ๐ŸŒŸ Your Satisfaction is our Priority! ๐Ÿฅฐ Best regards, Kim | Willdesk Support

5 / 5 Share

Jan. 20, 2024

Store

BIFAMO

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. ๐Ÿ˜Š Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. ๐Ÿš€ #HappyCustomer Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 3, 2024

Nona was great and helpful

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

I'm thrilled to hear that Nona was fantastic and helpful! ๐ŸŒŸ If you have any more questions or need assistance, feel free to reach out. We're here to help! ๐Ÿ˜Š Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 2, 2024

very good

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! ๐ŸŒŸ Best regards, Sophie | Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Dec. 28, 2023

I like this app. Great and fast customer support.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

I'm thrilled to hear that you're enjoying the app! ๐Ÿ˜Š Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! ๐Ÿš€๐Ÿ‘ Best regards, Sophie | Willdesk Support

5 / 5 Share

Dec. 13, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. ๐Ÿ˜Š We appreciate your support! Cheers, Sophie|Willdesk Team๐Ÿ’Ž

5 / 5 Share

Dec. 7, 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. ๐Ÿš€ Our team is dedicated to addressing your concerns and has already forwarded them to our developers. ๐Ÿคž We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! ๐Ÿ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store

DUEROS

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! ๐ŸŒŸ We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! ๐Ÿ™Œ Best Regards, Sophie|Willdesk Team