All reviews

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Store

Rogey

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 26, 2024

good customer service ,good APP

Using app

20 days

Total reviews

6

Average rating

3.5

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐Ÿ‘๐Ÿš€ Best Regards, Kim Willdesk Support Team ๐ŸŒŸ

5 / 5 Share

Feb. 19, 2024

Great customer service. Quick, friendly and informative.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona ๐Ÿ’ž Willdesk Team

5 / 5 Share

Feb. 14, 2024

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Using app

About 21 hours

Total reviews

16

Average rating

4.8

Developer Reply

Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! ๐Ÿ˜Š Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo รจ fornire un'esperienza semplice e intuitiva, ed รจ fantastico sapere che il nostro servizio clienti รจ stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. ๐Ÿ› ๏ธ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. ๐ŸŒŸ Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk

5 / 5 Share

Feb. 9, 2024

It was great and we quickly fixed the problem. Thanks Sophie

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

I'm thrilled to hear that you had a great experience! ๐Ÿ˜Š We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ŸŒŸ If you ever need assistance again, feel free to reach out. ๐Ÿ‘ Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 5, 2024

ๅพˆๅฎž็”จ๏ผŒๅŠŸ่ƒฝไนŸๅพˆ้ฝๅ…จใ€‚

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

ๆ„Ÿ่ฐขๆ‚จ็š„็งฏๆž่ฏ„ไปท๏ผ๐Ÿ˜Šๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ดๆ‚จ่ง‰ๅพ—ๆˆ‘ไปฌ็š„ไบงๅ“ๅฎž็”จไธ”ๅŠŸ่ƒฝ้ฝๅ…จใ€‚ๅฆ‚ๆžœๆ‚จๆœ‰ไปปไฝ•ๅ…ถไป–ๅปบ่ฎฎๆˆ–้œ€ๆฑ‚๏ผŒๆฌข่ฟŽ้šๆ—ถไธŽๆˆ‘ไปฌๅˆ†ไบซ๏ผ๐Ÿš€ ่‡ดไปฅๆœ€่ฏšๆŒš็š„้—ฎๅ€™ใ€ Sophie| Willdesk ๆ”ฏๆŒ

5 / 5 Share

Feb. 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐Ÿ˜Š Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐Ÿš€ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐Ÿ™Œโœจ Best regards, Sophie| Willdesk Support

5 / 5 Share

Jan. 30, 2024

Its great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜ŠPlease know that we are committed to providing seamless and efficient service to you ๐ŸŒŸ Your Satisfaction is our Priority! ๐Ÿฅฐ Best regards, Kim | Willdesk Support

5 / 5 Share

Jan. 20, 2024

Store

BIFAMO

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. ๐Ÿ˜Š Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. ๐Ÿš€ #HappyCustomer Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 3, 2024

Nona was great and helpful

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

I'm thrilled to hear that Nona was fantastic and helpful! ๐ŸŒŸ If you have any more questions or need assistance, feel free to reach out. We're here to help! ๐Ÿ˜Š Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 2, 2024

very good

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! ๐ŸŒŸ Best regards, Sophie | Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Dec. 13, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. ๐Ÿ˜Š We appreciate your support! Cheers, Sophie|Willdesk Team๐Ÿ’Ž

5 / 5 Share

Dec. 7, 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. ๐Ÿš€ Our team is dedicated to addressing your concerns and has already forwarded them to our developers. ๐Ÿคž We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! ๐Ÿ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store

DUEROS

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! ๐ŸŒŸ We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! ๐Ÿ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

Using app

5 days

Total reviews

15

Average rating

4.5

Developer Reply

Thank you for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. ๐ŸŒŸ It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! ๐Ÿš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 29, 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. ๐ŸŒŸ Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. ๐Ÿš€ If you ever have more questions or need assistance, feel free to reach out. Happy using! ๐ŸŒˆ๐Ÿ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 28, 2023

They solve all issues fast

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ We're thrilled to hear that our team swiftly resolved all your issues! ๐Ÿš€ Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! ๐Ÿ‘๐Ÿ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 27, 2023

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ๐Ÿ˜Š๐Ÿ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 25, 2023

The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!

Using app

About 1 hour

Total reviews

20

Average rating

4.2

Developer Reply

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.๐Ÿ’ž We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!๐Ÿ’— Best Regards, Nona|Willdesk Team

5 / 5 Share

Nov. 22, 2023

Great support!

Store

Burplee

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?๐Ÿ’ž We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.๐Ÿ’ž Best Regards, Sophie|Willdesk Support Team