Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
764
chart
#672
All reviews
Rating Breakdown
Oct. 6, 2023
their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.
I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗 -nona🤗💝
Oct. 1, 2023
Super Service!
Thank you for taking the time to leave us a positive review! We appreciate your support and are thrilled to hear that you had an excellent experience with our service. If you ever need any assistance in the future, don't hesitate to reach out to us. We're always here to help! 💗 -Sophie 🌹
Sept. 19, 2023
Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience. - Mariadel
Sept. 16, 2023
Servizio clienti impeccabile e tempestivo. Per quanto riguarda l'app, ancora la stiamo testando.
Using app
7 days
Total reviews
8
Average rating
4.5
Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗 -Sophie 🌹
Sept. 15, 2023
Great, and the support is perfect
Thank you for your positive feedback! We are thrilled to hear that you had a great experience using our app and that our support team was able to assist you. We take pride in providing excellent customer service and are glad to hear that it has been noticed. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you again for your review! -Joewelyn🌹
Sept. 15, 2023
I've recently started utilizing this live chat software, and I have to say that it stands out as the most exceptional Shopify chat application I've come across. Its simplicity and user-friendliness really sets it apart!
Thank you for your wonderful review! We are delighted to hear that our live chat software has exceeded your expectations and that you find it user-friendly. We appreciate your feedback and are always striving to improve our app to provide the best experience for our users. Please feel free to reach out to us if you have any further suggestions or feedback. Thank you again for your kind words! -Joewelyn🌹
Sept. 14, 2023
Great app
Thank you for your positive feedback! We are thrilled to hear that you enjoyed using our app. If you have any suggestions or feedback for us, please do not hesitate to let us know. We are always looking for ways to improve our app and provide the best experience for our users. -Joewelyn 🌹
Sept. 12, 2023
good
Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company! -nona💗💗
Sept. 12, 2023
great customer service by Sophie.
Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company! -nona😊😊
Sept. 8, 2023
Great customer service and very helpful, great app as well get the work done!
Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app! -Sophie🌹
Sept. 8, 2023
客服小姐姐非常耐心 点赞
感谢您的评价!我们很高兴听到您对我们的客服小姐姐的服务表示满意。我们一直致力于为用户提供优质的服务和支持,以确保他们的体验尽可能顺利。如果您有任何其他建议或意见,欢迎随时与我们联系。再次感谢您选择我们的服务! -Sophie🌹
Sept. 6, 2023
I'm in the process of finding a solution to make the app work seamlessly with my email setup, as unfortunately, the email integration doesn't currently support GoDaddy's Microsoft 365. I have to give kudos to their customer support, though – they've been incredibly helpful! Their response time was impressively quick, and they even offered some valuable suggestions that I'm looking into to potentially resolve my issue. Their support team is top-notch!
Thank you for taking the time to share your experience with our customer support team. We're sorry to hear that you've experienced an issue with the email integration, but we're glad to hear that our team was able to assist you quickly and provide valuable suggestions. We take pride in providing top-notch customer support and we're grateful for your kind words. If there's anything else we can do to help, please don't hesitate to let us know. -Joewelyn🌹
Sept. 4, 2023
fantastic customer service!
Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future. -Joewelyn🌹
Aug. 31, 2023
so straight forward. i love the simplicity of this app, seriously. I am very excited. Job well done. just wow!!!
Thank you so much for your kind words! We're thrilled to hear that you love the simplicity of our app and that you're excited to use it. Our team worked hard to create a user-friendly experience, and we're glad to see that it's paying off. Thank you for taking the time to share your feedback with us! - Joewelyn🌹
Aug. 28, 2023
This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.
Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review! -nona
Aug. 26, 2023
great customer service they reply fast and solve my problem quickly , friendly and the app is really very good i like using it
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to provide you with quick and friendly assistance. We're also delighted to hear that you're enjoying our app. We appreciate your support and look forward to serving you again in the future. - Joewelyn🌹
Aug. 21, 2023
We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.
Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future. -nona
Aug. 21, 2023
Parfait! service client au top!! merci beaucoup, je recommande sans hésitation. merci à Sophie qui a pu m'aider et répondre à toutes mes attentes
Merci pour votre avis! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe de service à la clientèle, en particulier Sophie. Nous apprécions votre recommandation et espérons continuer à vous fournir un service de premier ordre à l'avenir. -nona💗
Aug. 20, 2023
Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly. I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible. letterseals.com
Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊 -nona😊
Aug. 16, 2023
This is the first Shopify app that provides a 5 Star Support Experience. The support I received from Nona was above and beyond and out oif this world. I recommend everyone to use this app. Nona took all the time needed to elaborate every single detail of the app it took us 3 Zoom meetings but it was worth every minute of it. I personally wanna thank her for the amazing support and trust me guys if there were 7 stars like Burj Al Arab I would have given this app 7 stars for the amazing support. Thank you Nona for making it easy for me to configure the app.Cheers
Thank you for your glowing review! We're thrilled to hear that you had a 5-star support experience with our app and that Nona went above and beyond to assist you. We take pride in providing excellent customer service and appreciate your recommendation to others. We'll be sure to pass along your kind words to Nona and the rest of our team. Thank you for choosing our app and we look forward to continuing to provide you with exceptional service! -Joewelyn🌹