All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2023

Sehr netter Kundenservice

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank fΓΌr Ihr Feedback! πŸ˜ŠπŸ‘πŸŒŸ Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! πŸ’¬πŸ‘πŸ›οΈ Sophie|CW Willdesk Team πŸ’¬

5 / 5 Share

Oct. 29, 2023

Haven't used the app yet, but so far Mariadel has been very helpful in answering my questions with very quick response time.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

That's fantastic to hear! πŸ˜ƒ We're delighted to know that Mariadel has been so helpful in addressing your questions promptly. We hope that your experience with the app matches the exceptional customer service you've received. If you have any further inquiries or need assistance when you start using the app, feel free to reach out. Happy exploring! πŸš€πŸ“±πŸ‘ Sophie|CW Willdesk Team πŸ’¬

5 / 5 Share

Oct. 22, 2023

She was awesome! Very quick, friendly, and knowledgeable.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

πŸ‘πŸ˜Š She was absolutely awesome! 🌟 Very quick ⏩, friendly πŸ˜ƒ, and incredibly knowledgeable. πŸ’‘ We're delighted to hear about your positive experience, and we're here to provide top-notch support whenever you need it. If you have more questions or need assistance, feel free to reach out. We're here to help! πŸš€πŸ€©πŸŒˆ Best Regards, Nona|CW Willdesk Team πŸ’¬

5 / 5 Share

Oct. 21, 2023

Amazing customer support and great functionalities. Very happy with this app.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

🌟😊 Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. πŸ˜ƒ We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! πŸš€πŸ€©πŸŽ‰ Best Regards, Nona| CW Willdesk TeamπŸ’¬

5 / 5 Share

Oct. 21, 2023

Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)

Using app

5 months

Total reviews

41

Average rating

4.6

Developer Reply

πŸ‘πŸŒŸ Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. πŸš€ Our team is dedicated to providing super quick assistance, no matter your time zone. πŸ˜ƒ The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! πŸŽ‰πŸ˜Š If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! πŸŒπŸ’¬πŸ†“ Best Regards, Nona|CW Willdesk TeamπŸ—¨οΈ

5 / 5 Share

Oct. 21, 2023

its very good

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! πŸ’•πŸ₯° - Sophie // Willdesk Customer Support 🀩

5 / 5 Share

Oct. 20, 2023

Great app, most especially, great customer support! More power to Willdesk!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! πŸ’•πŸ₯° - Sophie // Willdesk Customer Support 🀩

5 / 5 Share

Oct. 19, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again. - Mariadel / Willdesk Customer Support

5 / 5 Share

Oct. 18, 2023

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Mariadel // Willdesk Customer Support

5 / 5 Share

Oct. 18, 2023

Reply fast and solve my questions.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us! - Mariadel πŸ’–

5 / 5 Share

Oct. 17, 2023

Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved. - Mariadel πŸ’–

5 / 5 Share

Oct. 13, 2023

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that you had a positive experience with the customer service team and that the app has been helpful for your online store. πŸ˜‡Your feedback is important to us, and we're here to assist you whenever you need support or have more questions. Thank you for your kind words!😻 -nonaπŸ₯°

5 / 5 Share

Oct. 12, 2023

it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.

Using app

2 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support! - Mariadel πŸ’

5 / 5 Share

Oct. 10, 2023

it's very good app. Highly recommended

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you enjoyed using our app and would recommend it to others. We appreciate your support and hope that you continue to find our app helpful. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thanks again! - Mariadel πŸ’πŸ₯°

5 / 5 Share

Oct. 9, 2023

Good app, great support,

Store

US AUTO

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service. -SophieπŸ€—πŸ’“

5 / 5 Share

Oct. 9, 2023

The Live chat support was very helpfull. She was very relaxed and answered all my questions. Thank you

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our live chat support. We are glad to hear that our representative was able to assist you and answer all your questions. We appreciate your feedback and hope to continue providing excellent service to our customers. πŸ€—πŸ’— - SophieπŸ€—πŸ’—

5 / 5 Share

Oct. 7, 2023

good

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our customer service team and our app! πŸ˜ŠπŸ’«If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! πŸ’πŸ’ -nonaπŸ˜‡

5 / 5 Share

Oct. 6, 2023

their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.

Store

ShopBig

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that their customer service was able to provide you with a positive experience.πŸ’—πŸ’— It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!πŸ’πŸ’— -nonaπŸ€—πŸ’

5 / 5 Share

Oct. 1, 2023

Super Service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a positive review! We appreciate your support and are thrilled to hear that you had an excellent experience with our service. If you ever need any assistance in the future, don't hesitate to reach out to us. We're always here to help! πŸ’— -Sophie 🌹

5 / 5 Share

Sept. 19, 2023

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience. - Mariadel