All reviews

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

fantastic customer service!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future. -Joewelyn🌹

5 / 5 Share

Aug. 28, 2023

This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.

Using app

5 months

Total reviews

18

Average rating

4.8

Developer Reply

Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review! -nona

5 / 5 Share

Aug. 21, 2023

We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future. -nona

5 / 5 Share

Aug. 20, 2023

Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly. I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible. letterseals.com

Using app

About 14 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊 -nona😊

5 / 5 Share

July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren. - Sophie 💖

5 / 5 Share

July 31, 2023

感觉非常不错!它很容易上手,让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计,客服的快速响应也让我非常惊喜!而且免费的计划完全满足我现在的需求,白嫖帝王在此,总的来说,我会毫不犹豫地向我的朋友们推荐Willdesk!

Store

Thamtu

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

感谢您的积极评价!我们很高兴听到您认为 Willdesk 易于使用,并提高了您的聊天效率和乐趣。我们的团队致力于为客户提供及时、有帮助的服务,因此我们很高兴听到您有这样的体验。我们感谢您的推荐,并期待继续满足您的需求。 - Sophie 💖

5 / 5 Share

July 27, 2023

Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

I'm glad to hear that Mariadel provided you with excellent customer service and was able to assist you with multiple issues. It's always great to have a helpful and supportive customer service representative. Let me know if there's anything else I can do to assist you. - Mariadel💖

5 / 5 Share

July 24, 2023

Great App! Was looking for a Live Chat solution & Willdesk was a standout. Easy to setup and use. Support team is fantastic, Nona & Sophie assisted me with some configurations & were extremely helpful & efficient. Highly Recommend.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your positive review! We are thrilled to hear that you found our app easy to set up and use, and that our support team provided excellent assistance. We appreciate your recommendation and hope to continue providing you with top-notch service.🥰 -nona

5 / 5 Share

July 22, 2023

Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.

Store

Lèlior

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback on our app! We strive to provide excellent customer support and user experience. Please let us know if there is anything else we can assist you with. - Mia 💖

5 / 5 Share

July 21, 2023

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

Using app

12 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future. - Mia 💖

5 / 5 Share

July 13, 2023

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗 -nona😊

5 / 5 Share

July 11, 2023

Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)

Store

JB

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback! - Joewelyn🌹

5 / 5 Share

July 3, 2023

The best live chat out there! They go above and beyond, I had a delightful experience with Mia who was pleasant and efficient! Highly recommend.

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our live chat and with Mia in particular. We take pride in providing top-notch customer service and we're glad that it shows. Thank you for recommending us, and please don't hesitate to reach out if you ever need assistance in the future. - Mia 💖

5 / 5 Share

June 30, 2023

So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service. -nona🌻

5 / 5 Share

June 22, 2023

Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help! - Joewelyn 🌹

5 / 5 Share

June 16, 2023

So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!

Using app

23 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible. - Mariadel 💖

5 / 5 Share

June 14, 2023

Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has met your expectations and that you've found our pricing and support to be satisfactory. Please don't hesitate to reach out if you need any further assistance. -Nona💗

5 / 5 Share

June 9, 2023

Mariadel​ was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!

Using app

25 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again! - Mariadel 💖

5 / 5 Share

June 6, 2023

The service was fast easy and amazing I just started using this app last month and its super easy to use

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that you find our service fast, easy, and amazing. It's great to know that you find our app super easy to use. We appreciate your business and look forward to continuing to provide you with a great experience. - Sophie💖

5 / 5 Share

June 6, 2023

great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you. - Nona💖