Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Sept. 15, 2023

Great, and the support is perfect

Store Using app Total reviews Average rating
smallabel About 1 hour 2 5.0
Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you had a great experience using our app and that our support team was able to assist you. We take pride in providing excellent customer service and are glad to hear that it has been noticed. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you again for your review! -Joewelyn🌹

5 / 5 Share
Sept. 12, 2023

good

Store Using app Total reviews Average rating
Blur India 39 minutes 1 5.0
Developer Reply

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company! -nona💗💗

5 / 5 Share
Sept. 12, 2023

great customer service by Sophie.

Store Using app Total reviews Average rating
Windsor Finery Co. 3 months 1 5.0
Developer Reply

Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company! -nona😊😊

5 / 5 Share
Sept. 8, 2023

Great customer service and very helpful, great app as well get the work done!

Store Using app Total reviews Average rating
IRON MEALS About 4 hours 9 5.0
Developer Reply

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app! -Sophie🌹

5 / 5 Share
Sept. 4, 2023

fantastic customer service!

Store Using app Total reviews Average rating
Linden Is Enough 11 months 1 5.0
Developer Reply

Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future. -Joewelyn🌹

5 / 5 Share
Aug. 28, 2023

This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.

Store Using app Total reviews Average rating
Ayurveda Paradies Schweiz 5 months 18 4.8
Developer Reply

Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review! -nona

5 / 5 Share
Aug. 21, 2023

We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.

Store Using app Total reviews Average rating
Bobbi's Cutters About 22 hours 1 5.0
Developer Reply

Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future. -nona

5 / 5 Share
Aug. 20, 2023

Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly. I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible. letterseals.com

Store Using app Total reviews Average rating
LetterSeals.com About 14 hours 9 5.0
Developer Reply

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊 -nona😊

5 / 5 Share
July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

Store Using app Total reviews Average rating
N1 - SHOP 11 months 7 5.0
Developer Reply

Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren. - Sophie 💖

5 / 5 Share
July 31, 2023

感觉非常不错!它很容易上手,让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计,客服的快速响应也让我非常惊喜!而且免费的计划完全满足我现在的需求,白嫖帝王在此,总的来说,我会毫不犹豫地向我的朋友们推荐Willdesk!

Store Using app Total reviews Average rating
Thamtu About 1 hour 4 5.0
Developer Reply

感谢您的积极评价!我们很高兴听到您认为 Willdesk 易于使用,并提高了您的聊天效率和乐趣。我们的团队致力于为客户提供及时、有帮助的服务,因此我们很高兴听到您有这样的体验。我们感谢您的推荐,并期待继续满足您的需求。 - Sophie 💖

5 / 5 Share
July 27, 2023

Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!

Store Using app Total reviews Average rating
allymakesmagic About 1 hour 2 5.0
Developer Reply

I'm glad to hear that Mariadel provided you with excellent customer service and was able to assist you with multiple issues. It's always great to have a helpful and supportive customer service representative. Let me know if there's anything else I can do to assist you. - Mariadel💖

5 / 5 Share
July 24, 2023

Great App! Was looking for a Live Chat solution & Willdesk was a standout. Easy to setup and use. Support team is fantastic, Nona & Sophie assisted me with some configurations & were extremely helpful & efficient. Highly Recommend.

Store Using app Total reviews Average rating
Vaquita The Label About 15 hours 1 5.0
Developer Reply

Thank you very much for your positive review! We are thrilled to hear that you found our app easy to set up and use, and that our support team provided excellent assistance. We appreciate your recommendation and hope to continue providing you with top-notch service.🥰 -nona

5 / 5 Share
July 22, 2023

Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.

Store Using app Total reviews Average rating
Lèlior 3 months 2 5.0
Developer Reply

Thank you for your positive feedback on our app! We strive to provide excellent customer support and user experience. Please let us know if there is anything else we can assist you with. - Mia 💖

5 / 5 Share
July 21, 2023

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

Store Using app Total reviews Average rating
wellvy wellness store 12 months 8 5.0
Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future. - Mia 💖

5 / 5 Share
July 13, 2023

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗 -nona😊

5 / 5 Share
July 11, 2023

Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)

Store Using app Total reviews Average rating
JB About 6 hours 4 5.0
Developer Reply

Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback! - Joewelyn🌹

5 / 5 Share
June 16, 2023

So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!

Store Using app Total reviews Average rating
Strength of One 23 minutes 9 5.0
Developer Reply

Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible. - Mariadel 💖

5 / 5 Share
June 14, 2023

Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.

Store Using app Total reviews Average rating
Wrapstars Catering 28 days 6 5.0
Developer Reply

Thank you for your positive feedback! We're glad to hear that our app has met your expectations and that you've found our pricing and support to be satisfactory. Please don't hesitate to reach out if you need any further assistance. -Nona💗

5 / 5 Share
June 9, 2023

Mariadel​ was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!

Store Using app Total reviews Average rating
Noorart, Inc 25 days 4 4.3
Developer Reply

Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again! - Mariadel 💖

5 / 5 Share
June 6, 2023

The service was fast easy and amazing I just started using this app last month and its super easy to use

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! We're thrilled to hear that you find our service fast, easy, and amazing. It's great to know that you find our app super easy to use. We appreciate your business and look forward to continuing to provide you with a great experience. - Sophie💖

Previous Page 8 of 17 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.