Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
764
chart
#672
All reviews
Rating Breakdown
Review RSS Feed
July 3, 2023
The best live chat out there! They go above and beyond, I had a delightful experience with Mia who was pleasant and efficient! Highly recommend.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our live chat and with Mia in particular. We take pride in providing top-notch customer service and we're glad that it shows. Thank you for recommending us, and please don't hesitate to reach out if you ever need assistance in the future. - Mia 💖
June 30, 2023
So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!
Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service. -nona🌻
July 11, 2023
I am very happy to edit my review after the outstanding customer service I have received since raising some issues in my previous negative review. They identified my concerns immediately and made the necessary improvements. The app is incredibly easy to set up, and has an ios/android app which is a great bonus for me persoanlaly as I cant always be at my desk. I can happily recomend Willdesk to any businesses big or small!
Thank you for taking the time to update your review and for giving us the opportunity to address your concerns. We're thrilled to hear that our customer service was able to provide you with the necessary improvements and that you find our app easy to set up. We're glad that our mobile app is a great bonus for you and we appreciate your recommendation to other businesses. Thank you for your support and we look forward to continuing to serve you. - Joewelyn 🌹
June 26, 2023
one of the best customer supports ever. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your kind words! We strive to provide excellent customer support and we're glad to hear that our efforts have been appreciated. If you ever need any assistance in the future, don't hesitate to reach out to us. - Mia 💖
June 22, 2023
Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.
Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help! - Joewelyn 🌹
June 16, 2023
So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!
Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible. - Mariadel 💖
June 15, 2023
Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team. -Nona🦋
June 14, 2023
Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.
Thank you for your positive feedback! We're glad to hear that our app has met your expectations and that you've found our pricing and support to be satisfactory. Please don't hesitate to reach out if you need any further assistance. -Nona💗
June 9, 2023
Mariadel was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!
Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again! - Mariadel 💖
June 7, 2023
good，功能基本满足需求，我会想其他同行推荐。功能界面清爽好用，华而不实的功能几乎没有，十分靠谱的插件。适合！非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒，非常棒！
感谢您的积极反馈！我们很高兴听到我们的插件满足您的需求并且您认为它可靠。我们感谢您向同行推荐，并希望您继续发现我们的插件有用且易于使用。再次感谢您的支持！ - Mariadel 💖
June 6, 2023
The service was fast easy and amazing I just started using this app last month and its super easy to use
Thank you for your review! We're thrilled to hear that you find our service fast, easy, and amazing. It's great to know that you find our app super easy to use. We appreciate your business and look forward to continuing to provide you with a great experience. - Sophie💖
June 6, 2023
great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended
Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you. - Nona💖
June 5, 2023
This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.
Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future. - Sophie💖
June 4, 2023
Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.
Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future. - Mariadel 💖
June 4, 2023
Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit. Einfach top, kann ich wirklich sehr empfehlen
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung! - Mariadel 💖
June 3, 2023
Awesome App! Mia was really quick and helpful when I needed a question answered. The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.
Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app! - Mia💗
June 2, 2023
I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!
Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words! - Mia💗
June 2, 2023
Very helpful and responsive support. The staff was very eager to help with almost any issues. Keep up the good work!
Thank you for taking the time to leave a positive review! We're thrilled to hear that our support team was helpful and responsive in addressing your concerns. We're committed to providing excellent customer service and will continue to work hard to ensure that our users receive the best possible experience. Thanks again for your support! -Nona💗
May 31, 2023
Fantastic customer service and easy integration of the app. Would be much better with more customization options.
Thank you for your feedback! We're glad to hear that you found our customer service fantastic and that our app was easy to integrate. We appreciate your suggestion for more customization options and will certainly take it into consideration as we continue to improve our product. Thank you for choosing our app! We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people.💗 -Nona💗
May 30, 2023
The app is very well designed, with all the futures needed to increase the conversion rate. The customer service is very quick, I specifically spoke with " Nona " who was very helpful and entrertaining as well.
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you find our app well-designed and that our customer service team was able to assist you quickly and effectively. We appreciate your support and hope to continue providing you with the best possible experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you so much! -Nona 💗