Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
June 6, 2023

great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended

Store Using app Total reviews Average rating
Guerrilla-Group About 4 hours 2 5.0
Developer Reply

Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you. - Nonađź’–

5 / 5 Share
June 5, 2023

This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.

Store Using app Total reviews Average rating
Download GoGo! About 2 months 17 4.8
Developer Reply

Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future. - Sophieđź’–

5 / 5 Share
June 4, 2023

Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit. Einfach top, kann ich wirklich sehr empfehlen

Store Using app Total reviews Average rating
foreverLily.de About 1 hour 16 5.0
Developer Reply

Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung! - Mariadel 💖

5 / 5 Share
June 3, 2023

Awesome App! Mia was really quick and helpful when I needed a question answered. The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.

Store Using app Total reviews Average rating
Binkee 2 days 1 5.0
Developer Reply

Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app! - Miađź’—

5 / 5 Share
June 2, 2023

Very helpful and responsive support. The staff was very eager to help with almost any issues. Keep up the good work!

Store Using app Total reviews Average rating
Glacier PC Gaming About 1 month 1 5.0
Developer Reply

Thank you for taking the time to leave a positive review! We're thrilled to hear that our support team was helpful and responsive in addressing your concerns. We're committed to providing excellent customer service and will continue to work hard to ensure that our users receive the best possible experience. Thanks again for your support! -Nonađź’—

5 / 5 Share
May 20, 2023

This app is faultless in every way. For days, I've been looking for a way to add real-time chat capability to my store, but I haven't been successful. Many thanks to the group who worked on this app.

Store Using app Total reviews Average rating
LOMI Petcare 28 minutes 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share
May 17, 2023

She was very helpful and quick to respond. She also provided additional helpful information. I am Japanese and not very good at English, so I was very happy with her kindness. Thank you, pia.

Store Using app Total reviews Average rating
staging-franky About 4 hours 1 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support

5 / 5 Share
May 12, 2023

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

Store Using app Total reviews Average rating
b.y.luxury About 10 hours 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
May 10, 2023

App works great. has a nice free option while growing your business. Support is helpful and prompt.

Store Using app Total reviews Average rating
Cannabotech 9 months 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
May 5, 2023

Très bien et rapide pour les questions dont nous avons besoin ! L'application est facile a utilisé.

Store Using app Total reviews Average rating
INVHERA About 4 hours 3 4.7
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
May 3, 2023

The customer service team is large and professional. Their service is excellent, and they respond very quickly.

Store Using app Total reviews Average rating
BUWUS 37 minutes 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share
April 27, 2023

Amazing app, the customer support team was very quick with my request! Definitely recommended app for shopify users.

Store Using app Total reviews Average rating
Venetia Jewels About 2 months 11 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share
April 27, 2023

seems like a pretty great app, easy to set up a help desk. Excited to see how the live chat works. Great support team :)

Store Using app Total reviews Average rating
Wink Formula — 12 4.8
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
April 26, 2023

Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!

Store Using app Total reviews Average rating
EasySMX About 1 month 10 4.5
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support

5 / 5 Share
April 25, 2023

Fast and helpful support. Good value. There's an issue with business hours - ability to set it automatically - but they say this is being worked on

Store Using app Total reviews Average rating
UK Water Filters 13 days 7 4.9
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share
April 20, 2023

Mariadel​ is very kind and very helpful,it very nice to talk with her! :) If you got any problem, you can find answer here!

Store Using app Total reviews Average rating
MSI Spare Parts E-Shop About 3 hours 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share
April 19, 2023

Great App Nona helped me add the app to my phone so I won’t miss any messages. Connecting with my customers is very important.

Store Using app Total reviews Average rating
BettyliciousUK 7 days 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
April 12, 2023

Very good and professional, they answered my questions in detail and explained patiently, so far this app works well, I recommend it!

Store Using app Total reviews Average rating
Miniwell Water Filter 1 day 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share
April 11, 2023

We used the App for some time and had a very good experience. It's not a gigantic suite, rather an App focused on doing what it is designed for. Developers are keen to hear you and add features that make sense. Customer support is great. Overall a fantastic App worth trying. We uninstall due to different reasons, but will certainly consider re-installing in future.

Store Using app Total reviews Average rating
Kawaiimi 2 months 6 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share
April 11, 2023

I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!

Store Using app Total reviews Average rating
bzyoo About 1 hour 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

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