All reviews

Rating Breakdown

  • 5
    73% (142 ratings)
  • 4
    6% (12 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    13% (25 ratings)
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5 / 5 Share

Sept. 14, 2021

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

Using app

25 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the positive review! We're so happy to hear that Sellbrite was able to help fill that gap created by the recent changes with Shopify/Amazon.

5 / 5 Share

Sept. 9, 2021

I have tried many apps, happiest with Sellbrite. Works pretty well, and the support is really great, especially Joey!

Using app

Almost 2 years

Total reviews

21

Average rating

4.8

Developer Reply

Thank you so much for the great review! It's not always easy to switch platforms, but we're glad you did and happy to hear that our team has been helpful along the way.

5 / 5 Share

Sept. 8, 2021

I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to migrate and has helped grow your business!

1 / 5 Share

Aug. 27, 2021

This APP exported all my ETSY sales as "new Sales" to my Shopify store and it messed up all my data. Now I have to manually delete everything. Worst and scariest experience ever.

Using app

15 minutes

Total reviews

11

Average rating

4.6

Developer Reply

Hi Fahri, so sorry to hear that you had a poor experience with the app. Any orders that were fulfilled prior to installing Sellbrite for Shopify will import into your Sellbrite Orders area as "completed," and should not forward over to Shopify. Our team is escalating this case and will be following up with you soon!

3 / 5 Share

Aug. 18, 2021

Sellbrite's Etsy integration leaves a lot to be desired. Apparently if you turn price sync on, Sellbrite will override your entire Etsy listing (titles, description, etc.). Spent hours getting hundreds of listings prepared on Etsy only for Sellbrite to override all the work we did.

Using app

3 months

Total reviews

7

Average rating

3.9

Developer Reply

Hi Sydney, thank you for taking the time to share your feedback on the Etsy integration. We completely understand your frustration with the experience and we'll be making sure your feedback gets in front of our Product team to look into for future improvements of the app.

5 / 5 Share

July 23, 2021

I used this app to integrate with 4 platforms, and it has become my go-to app for managing the linking between my products and the platforms. I constantly review the Dashboard to detect issues and monitor the times of updates. It takes some time to get used to, but if you stay with it, the value and benefits will flow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

July 19, 2021

So far not so good. Initially trying to use the service to upload our Shopify store listings to new Walmart and Amazon seller accounts. Walmart did a bit better but Sellbrite did scramble some of the text of the listings but it was an easy fix to each listing. The Amazon product upload was a hot mess as the Sellbrite app can't find 95% of the products for the required Amazon ASIN so they will all have to all be manually transferred. Maybe we will wait and give them a try on managing inventory across Ebay, Etsy, Shopify, and Amazon down the road. Tech support was agonizingly slow as they are never available on chat and take 24 hours to respond to messages, so the back and forth on one topic can take several days to resolve.

Using app

8 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi James, sorry for not meeting your expectations on this. Our support hours are M-F 7a-4p Pacific, and it looks like some of your messages have been received over the weekend or after hours. Our team will be following up with you ASAP on these issues.

2 / 5 Share

July 1, 2021

I can do anything to use this Apps because it has all stores in one place but the customer service is the worst worst i have seen so far, no one cares at all, no one will help you, you are just on your own.

Using app

6 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi Ezinneka, so sorry to hear that you had a poor experience with the app and team. We've escalated your case and will be following up directly to make sure we can get you set up for success and gather relevant feedback.

5 / 5 Share

June 17, 2021

Sellbrite is a godsend! I sell on Shopify, Walmart and Etsy and prior to Sellbrite keeping inventory counts on all those platforms was ridiculous, stressful, and time consuming. It took a bit to get everything synced because I did not have consistent skus. The best part is, friendly, patient support staff helped us understand Sellbrite and get started. They are amazing. The cost is also very reasonable. It more than pays for itself when you consider the labor involved in updated inventory across platforms. I highly recommend this app for people who sell on multiple platforms.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the kind words! We're so happy to hear that Sellbrite has helped reduce that stress you were feeling listing manually in the past. Best of luck with continuing to grow your business!

3 / 5 Share

April 19, 2023

Sellbrite enabled me to grow my Amazon store, but then my shopify store store outgrew Sellbrite. Sellbrite exports fulfilment data to ebay, Etsy and Amazon, but can't import fulfilment data, which means I am now looking for a new app as I must move to printing labels on Amazon and Etsy due the increase in sales volumes in those stores. There are other issues that I was living with, such as duplicate skus and overselling, but in the end, the lack of ability to fully integrate my Shopify store with Etsy and Amazon (meaning both importing and exporting fulfilment information) meant that I have to replace the app. If your not looking for that, Sellbrite will probably work just fine for you. But beware that you might outgrow the app in time. (I did request this functionality, but was told that feature requests are not for sure and would take time, and they recognized that Sellbrite was no longer the perfect match for my store.) Sellbrite is a good app. But it is not an excellent one.

Using app

Over 2 years

Total reviews

9

Average rating

4.4

Developer Reply

Hi Tobi, we're sorry to hear that you've been having issues with support and uncertainty around charges for your plan. We'll be escalating your case and our team will be reaching out directly soon to help!

5 / 5 Share

Feb. 22, 2021

I used this app to help me integrate all ecommerce sites including my Shopify site and simplify order processing operations. Sellbrite is amazing and much better than expected. Above all their service is second to none - thanks, Garrett. I really appreciate it. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review - we really appreciate it! Glad to hear that the team has been helpful and the app is helping optimize your order processing.

5 / 5 Share

Feb. 11, 2021

We are currently using this app to manage several sales channels and it is much easier to use than most of the others that we have tried. Support has been great and responds quickly. We were able to eliminate several of our other apps and just use this single app.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to use and helped streamline your business!

5 / 5 Share

Jan. 27, 2021

I needed an app to import Amazon UK sales directly into Shopify for fullfilment. This does the job perfectly. REALLY pleased. NB: You may get a message saying 'does not work outside the US' - this refers to the full listing functionality. If you just need integration for UK fullfilment, this does a dream job. Very good customer service too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Glad to hear that you've had success with the app outside of the US and that our team has been helpful.

1 / 5 Share

Jan. 27, 2021

Does not list to any platforms other than US marketplaces, this is not stated anywhere on the app page and you are only notified about this after you download the software. Kind of useless if it cannot list to multichannel platforms. Disappointed I had to go through the hassle of installing just to find this out. Making it clearer on your own website and app page would alleviate this issue. Otherwise you are just misleading potential non-US Customers.

Using app

10 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Adam, we're sorry to hear that you felt mislead by Sellbrite's front page - it's certainly never our intention to mislead folks who are trying out the app. The full description in our App page (need to expand it) indicates the regions of the marketplaces we support. While you're correct that we don't support listing out to non-US channels at this time (although we do support inventory and order management), we're focusing on building out this and other international functionality throughout 2021.

1 / 5 Share

Jan. 14, 2021

Not recommend at all. Bad customer support. Only USD currency. Very sad that use this app. Not resolve my problem.

Using app

12 days

Total reviews

8

Average rating

4.0

Developer Reply

Hi Vladislav, we're sorry to hear that you've had a poor experience with the app. While we do support some limited international channels, Sellbrite does indeed only currently support USD. We've escalated your case and our team will be following up soon.

5 / 5 Share

Jan. 15, 2021

Update- after going back and forth crazy. Trying to figure out everything myself. I was finally able to get my question answer and fix my issue thanks to Garrett. Who was patience enough and kept going over everything with me. Sellbrite is an amazing app thats worth it. It allows you to transfers all your products into other channels like eBay and Amazon saving you time and work from going back and forth and listing everything by detail. With just a few steps. Connect your selling channels, go to products, follow by inventory within sellbrite. click on the item you want to list follow by create listing. Select whatever channel you want to list it in this case ebay... Item will go into draft and from there you can go to eBay within sellbrite scroll down to draft and set it to active. If you run into any issue 100% contact Garrett. Great costumer service, patience, & will check on you to make sure your satisfy. 100% going to install this app on all my stores.

Using app

12 months

Total reviews

22

Average rating

3.9

Developer Reply

Hi Oscar, thanks for your review - we've escalated your case and a member of our team will be reaching out in your existing conversation to help get your questions and issues resolved ASAP.

1 / 5 Share

Jan. 8, 2021

Lazy support - cut and paste emails. The onus on you to do all the running. And import problems. Don't bother.

Using app

23 days

Total reviews

6

Average rating

2.2

Developer Reply

Sorry to hear that you haven't had a great experience with the app - our Support team is always here to help, and are all dedicated folks who make sure their correspondence is tailored specifically for each of our merchants. It sounds like they are in touch with you and working to resolve any issues you have getting up and running.

5 / 5 Share

Jan. 3, 2021

I just want to say what a great product this is! I started my Shopify store a couple of months ago and now that everything is established, I want to increase my exposure to more people. I decided eBay was the best place for my products but having never sold on there - the thought of setting things up was a bit overwhelming. Sellbrite has made selling on eBay so easy. I end up doing very little on eBay itself. I still do most everything in Shopify - add/edit products, manage orders, do the shipping. Once you setup templates in Sellbrite, adding new listings to eBay is quick and easy. I am actually writing this review while I post 250 listings. The whole process took around 10 minutes. And one of the best things they do is synchronize the inventory counts. I don't have to manage that or tell another customer that "I'm sorry but that is out of stock". The listings disappear from eBay once the stock goes to zero. And the cost of $0 to get started is great! They will keep me on the $0 plan forever as long as I stay under 30 orders per month. It was a no-brainer to try this out. Now, after one week, it looks like I'm going to blow past that. I'm happy to pay them as I get more than 30 orders - these are sales I never would have gotten. Sellbrite is a well designed system that I found easy to setup and use. I highly recommend it for expanding your business.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to hear that Sellbrite has helped you grow your business!

5 / 5 Share

Dec. 19, 2020

We are a small business from canada - sellbrite really help us manage inventory. Currently, we are able to sell on amazon.com,ebay.com and etsy.com. This platform is easy to use and has very good customer service. Hope we can connect more channels in the future - looking forward for ebay.ca,ebay.uk ,wish and walmart canada :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're looking forward to expanding our offerings into more international channels in 2021!

4 / 5 Share

Dec. 10, 2020

Totally great app and easy to use on Amazon, eBay and Shopify. Here is our request to Sellbrite. Please upgrade function that compatible with Japanese account on eBay someday. We can not listing, change QTY and so as far. Looking forward to change review stars to 5 :P

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the review - so we're glad to hear that the app has been a great experience. International channels are a priority for us in 2021 so stay tuned!