Sellbrite

Sept. 13, 2020

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite. The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite. The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment. I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far. One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful. Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Aug. 27, 2020

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

July 29, 2020

The BEST customer server ever. Awesome people to work with. Great app, very convenient. Anyone using Shopify and listing on other platform should use Sellbrite. Save tons of time and work. Inventory control is a breeze. Thank you Sellbrite!

July 25, 2020

Sellbrite has been a solid solution that works well with our channels (Etsy, eBay & Shopify w/POS). The support team is responsive and positive. We moved from competitor's solution and have been very satisfied with syncs, GUI, etc. May not have every bell & whistle, but it handles the core functions very well and that is how we butter the bread ;-) Only piece missing for us is integrated P.O.s, but we can work around that easily with the clean exports of low inventories, etc. All-in-all, very glad we moved to Sellbrite.

July 22, 2020

Sellbrite is a great app to use to manage our stores inventory and orders. Integration with eBay, Walmart, and Newegg is the best of any app we have used! The only thing that would make it even better is if they added Newegg inventory and product integration.

July 21, 2020

A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.

July 21, 2020

I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.

July 16, 2020

I am using Sellbrite with Shopify, Etsy & eBay. So far everything has worked seamlessly. It has been a lifesaver with updating inventory, I couldn't run my business without it.

July 13, 2020

Best multi channel listing & order management tool i found so far but it does not support ebay UK :(

July 5, 2020

This app regularly fails us by not properly updating our shopify store and bot reducing inventory as orders come through. This is causing us to over sell items on amazon, which in turn means we have had to cancel way too many orders. Amazon has already suspended us once before, and now we face suspension again as our cancellation rate has skyrocketed. Every time I submit support tickets, sellbrite never takes ownership of the issues. It always feels like a "brush off" without any resolution. If this issue was a one off, I wouldn't think to leave this review, but we have been plagued with this issue since the beginning of using sellbrite. I don't get apologies from sellbrite, nor do I feel like their support has done right by us to find the root problem of the ivnentory issues i.e. shopify inventory not properly being updated. One star for an unreliable app. Find something else

June 16, 2020

Sellbrite makes our work easier and recommend the sellbrite for the user who are selling on the multiple channels platform. This is one of best amazing inventory management software. The team are always there to help you.

June 15, 2020

I worked with the support staff to help get set up as I originally signed up for the standalone version of the product. It is very easy to use and intuitive and excellent for managing multiple channels. Besides that, the support team is second to none. They helped make sure I had the right product for my needs and encouraged me to use the Shopify version as it fit my workflow better, even though it was significantly cheaper than the version I was using. I can't say enough about the team and their desire to help you succeed with the right product. I look forward to partnering with Sellbrite as we grow our company!

May 20, 2020

I have two etsy stores, two eBay stores, two shopify stores and an Amazon presence. It would not be possible to manage inventory on 4,000 products across seven channels without this robust system. I am a one person business sending and receiving 400-600 items every week. Using Sellbrite allows me to have a central hub to manage all of my inventory tasks. I check in in the morning and at a glance, I can see how many orders I have to ship that morning. It's the first stop of my day. When I receive stock, I update the stock quantities in Sellbrite and it automatically sends them to eBay, Shopify and Amazon. I do have to manually update etsy but that's only a couple of clicks per item. I'm excited that they have merged with GoDaddy and hopeful that at some point this will be a central hub for my bookkeeping activities as well. I tried other inventory management systems before I tried this one. They were clunky and frustrating. I'm a social media e-commerce influencer and send a lot of people to this utility. It's expensive but click around for some great deals. I could not run my small businesses without sellbrite! Get to where the buyers are! Sellbrite will allow you to do that!

May 12, 2020

I like the concept. This app sounds great in writing, but sadly this version of Sellbrite can't scale (yet). To explain: Sellbrite for Shopify considers Shopify the "Source of Truth". This concept is fantastic... but as you may be aware, data in Shopify is limited. For starters, the following fields are not imported into Sellbrite (Manufacturer, Model Number, Package Dims, MSRP) because they don't exist in Shopify. As well, bullet points on features and other supplemental data used by marketplaces don't exist in Shopify so you can't add them easily to Sellbrite. There is no way to import supplemental data into Sellbrite via CSV. There is also no way to map Shopify metafields with this data to Sellbrite. In order to get all info into Sellbrite, you would need to manually go to every product description and add the missing data by hand… We have over 4,000 product pages, so this is not an option. I've been told the feature of mapping metafields is in the works and should be available in the coming weeks. Once this feature is added this will do everything that we need it to.

April 27, 2020

I have been using this app for 6 months now and it has truly saved me lots of time! This is such a great asset to my business as I cross-sell on multiple third party sites. It is user friendly, the agents are very nice and helpful, and the pricing is great! I recommend this company to infinity and beyond!

April 17, 2020

Sellbrite is the cream of the crop when it comes to multichannel selling platforms. Our company has went from around $1 million in sales revenue to over $5 million in just 3 short years with the help of Sellbrite. Sellbrite's pricing is great when comparing other platforms available, because they provide top-notch reliability and stability. Their team is always immediate to respond to any issues - of which there are very few! Its UI is by far the best in the game. Don't believe me? Jump on a free trial to check it out. Brian, the CEO, has always been very helpful and surprisingly accessible if we ever needed his direct assistance. We have been extremely satisfied with having an outstanding partner like Sellbrite and we look forward to continuing our growth with their help!

March 12, 2020

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

Feb. 5, 2020

Love this app. Especially love it for the FBA integration across all sales channels. It works seamlessly after a basic set up and it's the only software that I've found that pushes the tracking numbers from FBA to customers as well. Super clean interface and is very user friendly. Highly recommend for anyone looking to automate this process.

Jan. 28, 2020

Trying to get the PRO2K promo for resigning up. How can I get this? Perfect pricing at that price point

Feb. 7, 2020

While there were some bugs that slowed my adoption of Sellbrite. They listened and resolved the show-stopping issues. I'm quite pleased with how Sellbrite keeps all of my inventory synchronized between my various sales channels, so that I can focus on other areas of my business.