Sellbrite
All reviews
Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.
Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.
We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.
Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.
In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite. The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite. The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment. I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far. One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful. Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.
Thank you for the great review! We love that you see the value in the solution we offer, and we appreciate your business.
Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.
Thanks for the great review! We appreciate your recommendation and your business.
The BEST customer server ever. Awesome people to work with. Great app, very convenient. Anyone using Shopify and listing on other platform should use Sellbrite. Save tons of time and work. Inventory control is a breeze. Thank you Sellbrite!
Thanks for the wonderful review, and you're welcome! :) We love providing a personal touch as we help our customers. Glad you getting a lot of value from Sellbrite.
Sellbrite has been a solid solution that works well with our channels (Etsy, eBay & Shopify w/POS). The support team is responsive and positive. We moved from competitor's solution and have been very satisfied with syncs, GUI, etc. May not have every bell & whistle, but it handles the core functions very well and that is how we butter the bread ;-) Only piece missing for us is integrated P.O.s, but we can work around that easily with the clean exports of low inventories, etc. All-in-all, very glad we moved to Sellbrite.
Thanks for the awesome review! It's not always easy to switch platforms, but we're glad you did and happy to hear you're very satisfied.
Sellbrite is a great app to use to manage our stores inventory and orders. Integration with eBay, Walmart, and Newegg is the best of any app we have used! The only thing that would make it even better is if they added Newegg inventory and product integration.
Thanks for the great review, and glad to hear you find Sellbrite to be the best (we think so too)! Appreciate the feedback on Newegg too.
A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.
Thank you for the great review!
I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.
Thank you for the great review, Orange Umbrella! We're very happy that you're very happy, and we're always here to help.
I am using Sellbrite with Shopify, Etsy & eBay. So far everything has worked seamlessly. It has been a lifesaver with updating inventory, I couldn't run my business without it.
Thanks for the great review, Miniature Crush! We love being your lifesaver!
This app regularly fails us by not properly updating our shopify store and bot reducing inventory as orders come through. This is causing us to over sell items on amazon, which in turn means we have had to cancel way too many orders. Amazon has already suspended us once before, and now we face suspension again as our cancellation rate has skyrocketed. Every time I submit support tickets, sellbrite never takes ownership of the issues. It always feels like a "brush off" without any resolution. If this issue was a one off, I wouldn't think to leave this review, but we have been plagued with this issue since the beginning of using sellbrite. I don't get apologies from sellbrite, nor do I feel like their support has done right by us to find the root problem of the ivnentory issues i.e. shopify inventory not properly being updated. One star for an unreliable app. Find something else
Justin- apologies for the poor experience you've had with Sellbrite. Your account is configured to pull inventory from your Shopify store, not to update your Shopify store. We're still investigating why your Amazon listings are overselling, but it appears that Sellbrite is updating them properly and we haven't had this issue reported by anyone else, so it's still a bit of a mystery. We certainly do take ownership of any issues our customers are having, and we're committed to your success.
I worked with the support staff to help get set up as I originally signed up for the standalone version of the product. It is very easy to use and intuitive and excellent for managing multiple channels. Besides that, the support team is second to none. They helped make sure I had the right product for my needs and encouraged me to use the Shopify version as it fit my workflow better, even though it was significantly cheaper than the version I was using. I can't say enough about the team and their desire to help you succeed with the right product. I look forward to partnering with Sellbrite as we grow our company!
Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable and our support team helpful!
I have two etsy stores, two eBay stores, two shopify stores and an Amazon presence. It would not be possible to manage inventory on 4,000 products across seven channels without this robust system. I am a one person business sending and receiving 400-600 items every week. Using Sellbrite allows me to have a central hub to manage all of my inventory tasks. I check in in the morning and at a glance, I can see how many orders I have to ship that morning. It's the first stop of my day. When I receive stock, I update the stock quantities in Sellbrite and it automatically sends them to eBay, Shopify and Amazon. I do have to manually update etsy but that's only a couple of clicks per item. I'm excited that they have merged with GoDaddy and hopeful that at some point this will be a central hub for my bookkeeping activities as well. I tried other inventory management systems before I tried this one. They were clunky and frustrating. I'm a social media e-commerce influencer and send a lot of people to this utility. It's expensive but click around for some great deals. I could not run my small businesses without sellbrite! Get to where the buyers are! Sellbrite will allow you to do that!
Thank you so much for the great review! We're so happy to be able to help you with your business, and we appreciate you and value you as our customer.
I have been using this app for 6 months now and it has truly saved me lots of time! This is such a great asset to my business as I cross-sell on multiple third party sites. It is user friendly, the agents are very nice and helpful, and the pricing is great! I recommend this company to infinity and beyond!
Thanks Green Family Jewels! We appreciate your business.
I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.
Love this app. Especially love it for the FBA integration across all sales channels. It works seamlessly after a basic set up and it's the only software that I've found that pushes the tracking numbers from FBA to customers as well. Super clean interface and is very user friendly. Highly recommend for anyone looking to automate this process.
Trying to get the PRO2K promo for resigning up. How can I get this? Perfect pricing at that price point
Hi M3 Toys - you should have received an email with a promo code. Just enter that when you subscribe. If you didn't get it, contact us using the in-app chat or at [email protected]
While there were some bugs that slowed my adoption of Sellbrite. They listened and resolved the show-stopping issues. I'm quite pleased with how Sellbrite keeps all of my inventory synchronized between my various sales channels, so that I can focus on other areas of my business.
Thanks for the feedback, however apologies for your poor experience with us. Obviously not what we either of us want. The good news is that the first two issues in your list are already fixed, and the next two issues are currently being worked on now and should be fixed soon. The last point on your list is not really an issue, as we discussed. Variation changes ARE recognized by Sellbrite, but the changes intentionally do not get pushed to the marketplaces automatically, as we discussed. We appreciate your business and will happy to report when all of these things are resolved soon.
Please don't be fooled by all the positive reviews. This software has so many problems and issues with the connection between website and marketplaces. Not to mention you will have to wait 24-48 hours to get basic support. If they can't resolve the problem you simply won't hear back from them. If you are a very small company with few SKU's this is a perfect software for you.
As an artist who doesn't have lots of money to spend this was one of the best financial commitments I have made in a long time. Now I can keep my one of a kind inventory updated on multiple channels like shopify, etsy and ebay. There was a little learning curve but nothing that stopped me from running my shops. I absolutely love this app and recommend it for any creative who sells and keeps track of one of a kind products as well as a large retail inventory. Extremely intuitive and robust. Customer service has always been quick and easy to understand. Try it! It is worth the time, expense and effort!
Thanks Skysetter! Glad you're enjoying using Sellbrite!
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