All reviews

Rating Breakdown

  • 5
    73% (142 ratings)
  • 4
    6% (12 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    13% (25 ratings)
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5 / 5 Share

April 26, 2018

I've been an eCommerce Buyer for 6+ years and Sellbrite by far is the most affordable & user friendly integrating system I've used. They offer easy to list templates, integrate with every channel we use, and it keeps track of our inventory effortlessly across all our sites. When we started using Sellbrite there was a bit of a learning curve for some of our employees, but a 30 minute walk-through was all we needed to get the ball rolling. Their dashboard supplies us with crucial data and is our biggest time saver. Daily it provides us with the data we need to grow as a company & is constantly improving. Overall, I feel their customer service is their biggest asset. Our Sellbrite account manager has an expeditious response rate and he never lets any of our questions go unanswered. If your looking for multi-channel listing system that can manage your inventory, is easy to use, and is affordable...we highly suggest you give Sellbrite a go.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 22, 2018

This app didn't worked for my shopify store and after wasting 8 hours. I have given up. and selected another app and it worked. Good luck!

Using app

12 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 13, 2018

Unfortunately, Sellbrite is the worst app I've ever used. The app only synced a few of my products, but deleted all inventory qtys in my store and reset them to 0. Big waste of time. Not sure where all the positive reviews are coming from!

Using app

16 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Dec. 11, 2017

Very happy with the way this app has been working for me. Should have subscribed 3 years ago! The time savings by using this app has been immeasurable and the more I use it the more impressed I am with it. Is fast, not like Stitch-labs that all you see is the loading icon going and going and hours of your life passing by. It's user-friendly, so if anybody says it takes some time to get used to it, doesn't mean months it means weeks. Things to know: the 14 days trial is fine, but can't do very much during that time, so you don't get the real deal until you sign up. If you get frustrated during the trial you just have to trust that the system is a lot better when you sign up and that it's just there for you to get a basic feel. Take time to set up every single template with categories and shipping options that you think you'll need, this will save you A LOT of time and it's worth it! They work wonders. I would like to see the shipping rate tables for eBay to get implemented soon, as of now I have to manually go to eBay after sending the listings from Sellbrite and add it to the products that I have set up surcharges for. I am not going to be using the default shipping option from Sellbrite now. I haven't seen that it can be done in a bulk and international shipping is not working (for me at least). I already have other options/vendor so this for me is not an issue. The synchronization with the channels every 15 minutes seems a bit long for me. I noticed that the listing channels are cleared of orders pending shipment from the information sent by the shipping vendor but Sellbrite still has them as open/pending for quite sometime after they have been shipped. I list in Amazon, but I am not a big seller there, so I can't say very much about it, only that it has simplified the work a bit. I learned that price Sync with Amazon is really not worth it, just have to try to list the items that can be competitive to win the Buy Box (or close to it) and you don't know what the prices are until you are listing. I am giving it 5 stars because at my shop we are all working with a big smile in our faces now and I see that the Sellbrite team is always improving and making it better, so the things I mentioned are a no bother to me. I would recommend this app to anybody that is NOT my competitor :P

Using app

About 1 month

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 6, 2017

Support only available business hours (California time) M-F. As a small business I am often updating inventory after hours and on weekends. So, not ideal. Generally a good product, easy to use and understand. Our biggest issue is the lack of error checking on imports. If Sellbrite doesn't find a matching sku, it skips that row and doesn't import it. But it doesn't TELL you that it skipped more or one rows, only gives a generic 'your import completed successfully' (even if it didn't import everything). So we would have to manually verify each item after import to make sure it actually changed the inventory numbers. Not very scaleable or trustworthy. Tool requires separate imports to create a product and to add or change inventory (can't do it in one step like Shopify does). It also requires separate imports and exports for each warehouse/location. Not a dealbreaker, but annoying, and may result in mistakes by the user. I like the audit trail to show the history of changes made to each product. I liked the easy product creation from the Shopify store into Sellbrite for the first time. The interface is fairly easy to navigate, but they don't have a mobile-friendly website (and no app), so can't really use the tool on a phone or tablet, you have to be using a PC all the time. The reporting is EXTREMELY limited and doesn't allow for a simple comparison of inventory between/across warehouses - you have to export each one yourself and do the comparison. Sellbrite might be a good tool if you have limited products and simply want the ability to sell in multiple channels. But we won't continue with the service until/unless they provide error messaging in imports, and would like to see more reporting options.

Using app

17 days

Total reviews

4

Average rating

3.3

5 / 5 Share

July 24, 2017

Sellbrite is a great inventory management company when you sell on multiple channels. However, the program has a fairly steep learning curve because this type of backend software is complex because there are many variables to get the listings to work perfectly across all channels. I've shopped around and found that Sellbrite is about the best in class for the price that they charge.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2017

I've been using Sellbrite for about 9 mos now. It took some work to get the listings imported, etc. But, was well worth it. Best bank for you buck you'll find. mo

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2017

A solid platform. Steady performance! Excellent support communications!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 20, 2017

Sellbrite stood by their word. A glitch affected our inventory count and the Sellbrite team was right there to step in. They walked us through from A to Z and took care of the problem. I must say the customer service was very helpful and Mike spent countless hours resolving all issues. Very helpful and was on the phone with me for almost two hours. All around great app and great team behind the scenes.

Using app

3 days

Total reviews

14

Average rating

3.9

5 / 5 Share

Feb. 24, 2017

This software does it all. It is very easy to setup and very reliable. Ive been using it for 1 1/2 years and they are constantly improving it. Customer Service is fast and great. Sellbrite has brought my business to a whole new level, I highly recommend it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 14, 2017

Removing app after a year, never got anything out of it. Was never clear ow to use really.

Using app

Over 1 year

Total reviews

8

Average rating

4.0

5 / 5 Share

Feb. 1, 2017

Excellent service and cloud-based program. Since I switched to Sellbrite last year, my inventory has been much more organized with fewer errors. The interface of Sellbrite is simple, the help from their customer service second to none. I sell through Amazon, Walmart, and Shopify and this has kept my inventory perfect across the board and allowed me to keep one stock for all 3 channels. Can't recommend more highly! Also the transition and learning curve were very easy,I was up and running in an hour at most.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2017

great app and easy to handle it

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2017

Great Product, Very Easy to use. Excellent Tech Support.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2016

Pardon my Brooklyn but I FUCKING LOVE THIS APP. At first I was a little skeptical and I'd want to advise anyone reading this that make sure you start off with Ebay and Shopify listings as practice. Amazon is a different beast entirely and they're extremely strict when it comes to seller performance so make sure you have some experience with the app and channel listing before even thinking about listing on Amazon. Sellbrite is a bit expensive but it's well worth it if you know you have great items to list. Their customer service is not as great as Shopify's but it's not terrible either. Sellbrite has easily become my favorite app for my online businesses. 4.8 stars because there's a few things I'd like to see like the ability to view, send and receive messages from all channels, the addition of more popular sales channels and 24/7 chat support would be great as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2016

Awesome support staff, first and foremost. It is obvious they care about me as a person, not just as a customer. This was also the only inventory management program I found that enabled me to list products properly on my Shopify store while also enabling me to retain the Best Offer feature on my associated Ebay listings. I was using Inkfrog before, and was slow to leave because of the price difference, but now that I am with Sellbrite there is no comparison. Blows Inkfrog out of the water. The software itself has done just what I needed it to do so far, and the upcoming improvements are really going to round out the package for me. Thanks!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2016

Chicky Dee's Gifts: https://shop.chickydee.com/ Awesome app!

Using app

Almost 5 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.

5 / 5 Share

May 1, 2016

Major time saver. Allows you to manage your FBA inventory and products across all major

Store

Ipaces

Using app

Over 2 years

Total reviews

5

Average rating

4.8

4 / 5 Share

April 6, 2016

Great just too expensive for us.

Using app

23 days

Total reviews

3

Average rating

4.3