All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    9% (14 ratings)
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5 / 5 Share

Aug. 10, 2018

As a fully Digital Store, SendOwl is literally the connection between me and my customers. The process is great, the support is wonderful, and the ability to add download links to the Thank You Page, Customer Area, and Email is perfect. Two enthusiastic thumbs up!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2018

Amazingly easy and reliable. We use it for selling digital downloads as well as limited-time access to video streaming.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2018

Love it :) So easy to use and means I don’t have to send files to customers manually. Saves so much time - highly recommend it

Store

Lwtshop

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2018

a pretty good app would def recommend for a try!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

March 20, 2018

No problems whatsoever. Great product, well done SendOwl!

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 20, 2018

At this point we only sell digital products, so we really needed the SendOwl integration. We've been using SendOwl for a few years now on another site and it has been the easiest platform by far, so I was thrilled to see that it was available within Shopify. Thanks guys, and keep up the great work!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

Fantastic app. I've been using another Digital Downloads app for a couple of years and after finally getting fed up with poor service, server outages over weekends, missing download emails and the inability to post a download link to the order confirmation page, I finally made the switch to SendOwl. 3 days later I can honestly say it's the best decision I've made with regard to my store. I initially had a few issues with installing to my custom template but the SendOwl team were incredibly helpful and got me up and running quickly with tailored instructions. The easy to use interface makes the app a dream to use and almost guarantees you'll never receive a "where's my download link" email from a customer ever again. Highly recommended.

Using app

4 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 21, 2017

One of the best decisions I've made for my business. So frickin easy to use and better yet, the customer support is on point and always so available and super fast responses. I use this app to sell bundle packages and their monthly price is way more than reasonable. Just $9. Love this app and look forward to them upgrading features and getting bigger and bigger.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2017

Great app, works very well and customers find it easy to use as well (huge plus.) I love the control it gives me over the files. Being an artist, I do wish they allowed more than 100 files under the less-expensive plan though. FYI to the developers: there is a compatibility issue with the Coopt app (where the customer gets an instant 5% refund if they share their purchase on Facebook, and SendOwl saw "refund = a cancellation of the download" - so that customers then could not download what they just purchased) but I don't know which software is to blame for it: SendOwl, Coopt, or Shopify itself. Thankfully I was able to find another solution instead of Coopt anyway.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2017

Very good for digital files. Had no complaints and it’s very easy for customers to access!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

Using app

Over 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

Choosing a digital download app was the thing putting me off launching my store for the longest time. Am glad I chose SendOwl. So easy to set up and has worked without a hitch. Great, friendly service as well......

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2017

These people are highly competent and know what they are doing. The app works perfectly well and their customer service really cares about you as their client even when Shopify is putting some impediments for selling service/digital content right now. Very recommended.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 15, 2017

I was using a different Digital File Delivery App for around 12 months before switching to SendOwl. The switch cost me around $5 more per month, but the additional features it gave me was incredible. It's a very versatile App, very reliable, and extremely professional. You can customize the file download page which is awesome, and the ability to assign License Keys is also a big plus for me. Would definately recommend

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

July 19, 2017

I sell digital downloads and it's so easy to do with Sendowl. All I had to do was upload my products. Sendowl sends the customer their download automatically and I haven't had any problems with that. My favourite feature is the ability to add a customer to a specific mailing list after they have purchased a specific product. It's the best! In my Woocommerce store I had to pay for Zapier and an extension to do that and it was extremely difficult to do. The Sendowl method is so easy to use. I highly recommend Sendowl!

Using app

Over 6 years

Total reviews

11

Average rating

4.7

5 / 5 Share

June 21, 2017

Glad we went with SendOwl Awesome app, works a treat Very easy to use

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2017

Sendowl app, service and support is just great. If you're working with digital delivery, need to handle licences, or want to subscribe buyers to different mailing lists based on the product they bought, it's just the perfect choice. Everything they say on their web site has been verified, and works as stated, plus they are responsive. Shortcomings : if you have many products to import, so far, it's not been very easy, only relying on the web UI, and I'd love something like Shopify's import/export features for catalog. I have over 500 products/bundles as I have bundles of 10 or more products sometimes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2017

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2017

Easy and intuitive! Helped me stretch product during the Christmas Season !!

Using app

About 7 years

Total reviews

10

Average rating

4.7