SendOwl

July 22, 2014

SendOwl has been a godsend for me. I sell PDF ebooks and the only practical way to protect them is with PDF stamping. SendOwl quickly and easily stamps these ebooks (some as large as 70 MB) with the customer's name and order info for easy tracking. SendOwl also allows me to provide download of my audiobooks and videos to my customers, too. Working with George Palmer is an absolute delight, too. He quickly and clearly answered all the questions I had about setup and execution and I couldn't be happier. Sincerely, Rod Machado

May 22, 2014

Great service. Great support. Send Owl is an excellent and well thought out system.

March 18, 2014

Wonderful app! Easy set up and it just runs in the background and haven't had to worry or check up on it since it was set up. Delivers the content to customers fantastically. Its so refreshing to have an app that does what it says it does without frustrations, having to email support, or with time spent checking up on it to make sure its doing its job!

March 18, 2014

Great app, simple to set-up, and get started with. Lots of options for digital content delivery, it was just what we were looking for. We have had no issues with it, works great. The free trial give you enough time to try things out to see if it will work for you ... and it will.

March 17, 2014

If you are looking for an incredible platform for delivery of your digital products your search stops here. This is by far the best on shopify especially if you have many digital products. Other apps force you to upload the files to their servers whereas sendowl lets you host the files on your own server. This will save you a lot of money since you would otherwise be forced to pay a premium for the storage space. Their customer service is the top notch. I reported a bug and they fixed it within a day!

Feb. 26, 2014

We have been using this app for almost two years now and we can't say nothing bad about Send owl! The app features allot of cool tools like digital files, software, license codes, reporting analysis area and allot more. At our website we sell digital downloads for Music Producers so it was very important for us to find an app that could delivery files automatically after purchase 100% of the time. And Send owl has done this for us. Recently we ran our of cloud storage but we contacted Send Owl support and they transferred us to a higher plan! So if you're selling digital files we will recommend you to use Send Owl. Great app, great service!

Feb. 12, 2014

We think is the best app for your downloads. Very useful and complete!

Jan. 19, 2014

I moved to Shopify because I needed a way to provide a portable download link to our dealers so they could forward the link on to their customers without requiring any sort of log in procedure. SendOwl was the answer. I also needed to be able to automatically assign software serial numbers to licenses as they were purchased - this was trickier but George guided me through the process and it's been working remarkably well.

Jan. 15, 2014

We searched for a while looking for a digital delivery app, choosing Sendowl after testing out a couple of others. The entire process is now automated, the set up was simple and the support is fantastic. We will continue to use Sendowl for our business as we grow and upgrade through the tremendous value plans as we do. I can't recommend it highly enough, try it out, you won't be disappointed!

Jan. 15, 2014

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

Jan. 15, 2014

Best deal on Shopify for digital downloads. Been using it for 2 months and no problems yet.

Dec. 2, 2013

This is a consistently good app that we have found to be reliable in delivering our downloadable legal agreements. Good support too.

Sept. 27, 2013

SendOwl does a great job, but most importantly their support are prompt and helpful. I love being able to send updates to my past customers and notify them. It would be cool if there was more accessible ability to send other html emails in the future to those customers. it would also be cool to allow users the option of download 2 seperate packages (eg, windows or osx) but it really hits the nail on the head! totally recommend this app!

Sept. 27, 2013

SendOwl (formerly Digital Delivery App) is the best way we found to sell your digital goods through Shopify. It not only is fully capable of doing whatever you need it to, their customer support is excellent. You can email them with a question and they will reply quickly with helpful information. Their API is really well made too and well-documented. We were able to import ~200 products and ~130 packages very quickly. (We migrated from eJunkie and are self-hosting our files) Their pricing is also a good value when compared with similar services and for sure an excellent value when compared to the time it would take to build your own delivery system. We've just now started our Shopify store (sarahgourdiedesigns.com). The first handful of orders customers made were all 'delivered' without a hitch—customers have given us good feedback that it was easy for them, the downloads all worked well, etc.

May 2, 2015

We've had a great experience with SendOwl. We sell Blu-ray discs and use the service to include free digital copies with all of our discs. It went so well that we started offering download-only versions of our products. First, Integration with Shopify is great, as is the ability to create packages of multiple products. We don't use the PDF stamping yet, but I've tested it out and it works very well. It will be used to generate public display licenses with included customer information. Second, I should note that due to our insanely huge file sizes (10gb-20gb), we mostly use external file hosting, which works flawlessly. The SendOwl service does a really good job of obfuscating those links and limiting the number of downloads. Lastly, I'm posting this review because the company asked if I'd be willing to share my opinion. I should note that unlike some other top apps in other categories in the app store (some of which *are* very good on merits), SendOwl did NOT offer an incentive to post a positive review, which I believe speaks volumes about the integrity of the company. Some app publishers will offer X months of free service for a positive review. My company will happily pay for products that make our lives easier and improve our business. I am updating this review on May 2, 2015. I've continued to be a customer but just wanted to thank the team for adding a "duplicate bundle" feature. I use another app that grants volume discounts, but it does it by creating variants and each of these variants needed to be linked to a separate bundle for automatic delivery. It's a quick and elegant fix that solved my problem. If I had thousands of skus, it wouldn't be the answer, but for a few dozen skus it took me just a few minutes to create 5 variants for each item (the variable being price).

Sept. 27, 2013

This app is awesome. Once you set it up you don't have to worry about it. The customer service is unlike any you can imagine nowadays. If you ask a question it is almost immediately answered by someone who knows what they are talking about. Simply outstanding!

Aug. 31, 2013

Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end. I've gotten feedback from customers and they've also felt it's worked easily for them. But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that. Definitely couldn't recommend the program more. Wish i could give it 10 stars!! UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all. Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!

Aug. 19, 2013

This app is by far the best for digital delivery. We switched from one of the other app options and our support requests for download link problems went down to zero on the first day and none since! Support has been amazing! Highly recommended.

July 2, 2013

Brilliant app. We deliver large (1-2GB) video files to customers in the video production industry. Digital Delivery app gets the downloads there without a worry. A+ Charlie Light leak effects @ http://lightleaklove.com

June 6, 2013

We absolutely adore this App! More than 75% of our products are digital, and we've used it now for nearly 2 years. We've been so pleased with it's performance. We've had only a couple of issues, and once brought to the makers attention, were addressed lightning fast!!! Excellent customer service. We'll be users of this App for good!