All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    9% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2013

My store consists entirely of downloadable digital content, and this app is perfect. Highly recommended if you need to provide downloads to your customers. Update: Again, more kudos for this app, especially the customer service! I had some changes I needed to make (moving customers from one variant to another for several products) and they did everything for me quickly and with excellent communication throughout the process.

Using app

Almost 10 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2013

Highly Effective Digital Delivery System !!! - BUT... That's not all :) - I LOVE the easy setup/integration as new user - FRIENDLIEST E-Mail Customer Service you ever experienced - Powerful PDF-Stamp intellectual property protection - Integration with non-Shopify sites (e.g. ClickBank / other websites) Background: Just launched my Tools4Wisdom digital planner download website with zero experience and already started making daily sales through the Digital Delivery App. Add products is simple through this app now and I can't wait to fully automate 100% of my source of income... Famous last words: It took me 10 years to overcome my self-doubts to launch an automated online business... It took me 10 hours to setup up my Tools4Wisdom digital downloads store ... It THEN took me 1 hour to install and setup the Digital Delivery App - and another 1 hour wait to receive my first automated digital order! $pectacular ! :)

Using app

12 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 22, 2013

Digital Delivery App is robust and flexible. It lets us, a record label, pair downloads directly to physical products (so customers can buy a t-shirt or CD and immediately receive an MP3 download). It also does this right on the order confirmation page *as well as* a separate email. We can even use it to package a single on a pre-order, and update later with the full album download on release day. And customer service is extremely timely and friendly. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

March 22, 2013

Works great and really impressed with the prompt support from them. They implemented quickly on our requested on-demand function for our product distribution. All completed within 1 day. We highly recommend this.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2013

I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase. This one has all that! You need to pay but they deliver, thanks!

Using app

Over 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

March 9, 2013

We produce foreign language learning videos and recently converted all our DVDs to digital files. We needed a stable digital download system that would allow our customers to download files up to 500 MB. Digital Delivery App has worked fantastic. We've not had a single complaint or problem from anyone. We've been able to put our business on auto-pilot. And we get great customer support when we need it.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2013

Seems to be working great, was easy enough to get up and going. Their customer service was awesome and they quickly responded to questions I had when getting my stuff set up. I am using this to sell ebooks and I am super happy with it!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2013

Great set of features and great support from this app, really responsive to all my questions. On top of having all the features I need, this is the only delivery app I tried that allowed my customers to download their purchase right from the Thank You page *and* allowed me to embed their download link in the Order Confirmation email. This meant they didn't need to get two emails from me in order to get their download link. I definitely recommend it!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2013

Still new to this app. Very nice interface and the customer service questions I have had have been answered EXTREMELY quickly by customer service. Also love how it has a built in affiliate program.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2013

I purchased this app to deliver my PDF patterns about 6 weeks ago. It has been smooth sailing from the get-go. The app is super user friendly. I was able to upload all my products with ease and I haven't had one customer complain about not getting their purchase. I would highly recommend it.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2013

I wish I had purchased this sooner! Unreal app, great support, easy to use, offer updates to my customers with a few simply clicks, secure, did I mention great and prompt support? Great job guys!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2013

This is a must-have app for delivery of digital products! The download link is presented on the customer's Thank You page, storage and delivery prices are reasonable and support is fast and excellent. The app has had no problems delivering large video files to my customers.

Store

VIDCAT

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2012

Great little app. Takes all the hassle out of delivery PDFs to my customers. Previously I would make a sale, then have to manually generate an email, attach the PDF, and send. Hopefully within a few hours (if I wasn't too busy). Now it's all automatic and a much, much better experience for customers b/c they get their PDF within seconds of paying. And it's simple to set up and manage too!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2012

We switched from using Fetch for digital delivery as we experienced a lot of problems that consumers had in downloading their purchases - it was difficult and messy for those who were not computer-literate. Since installing Digital Delivery App we have had no problems, no complaints - which has saved me at least an hour daily of having to fix problems. The service has been amazing with very quick responses and answers to our early teething problems - so thank you team and Digital Delivery!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2012

Great app. Recommend it 100%. Set up was easy. Once I finished linking app I brought in my first few digital products with their IMPORT feature and added the file to be delivered. I tested with a couple purchases, added some more inventory and opened my store. I called the first dozen buyers to be sure their experience was top notch and it was perfect. I had previously tried another similar app for my shopify store and found the setup was kludgy so was glad to have this as an alternate choice as it works flawlessly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2012

One of the best digital delivery companies out there. I switched over to them right before a big campaign (I know, not the smartest thing) but I loved their interface and how they incorporated the download now link on the order confirmation page. As well as beautifying the download page itself. The promotion went off without a hitch and everything continues to work great. The download speeds seem faster than another option on here. I had a question and their customer service responded quickly. Been more than happy with them.

Using app

--

Total reviews

1

Average rating

5.0