Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
502
chart
#6,480
All reviews
Rating Breakdown
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Dec. 23, 2024
AVOID - DO NOT INSTALL - THIS IS A TERRIBLE APP. I never leave bad reviews but on this occasion, I need to warn everyone about the sheer unprofessionalism, and HARM that this app has directly caused my business. I installed Sendvio to create a launch email campaign for my business. I sent a massive amount of time creating a 'launch email' - testing every part, making sure the entire thing represented my brand correctly etc. I then scheduled the email for my launch day (I have screenshots and multiple proof that this was scheduled correctly). Instead of going by the schedule date (26th Dec), Sendvio decided to send it TODAY (23rd Dec). This makes me look stupid, incompetent, and like a joke to the subscribers that I have worked SO hard on building pre-launch. My email talks about launch day, it directs customers to a website that isn't even live yet, and it has gone live before I am ready. This app has single handedly RUINED my launch. AVOID.
Nov. 15, 2024
The best email app !!! The client service is perfect. God bless them. Fernando is a great guy. I hope the whole team working for this app becomes millionaire and have happiness in life !!!
Thank you so much for your amazing review and kind words! 🌟 Your blessings and wishes for us are incredibly heartwarming – we’re so grateful for your support. Rest assured, we’ll keep working hard to deliver the best experience possible! Wishing you happiness, success, and who knows? Maybe we’ll all become millionaires together one day! 😊
Nov. 25, 2024
Nallely was super helpful. The product may not have all the features you need but it is a good value. However, customer support was great!
Thanks for recognizing Nallely's efforts! We'll keep striving to enhance our product while maintaining great support. Your feedback matters, so please feel free to send any feature requests to [email protected].
Nov. 12, 2024
We’re grateful for your review! Your satisfaction is our motivation, and we’re glad our service made a difference for you.
Nov. 12, 2024
Very good experience!
Thank you for taking the time to leave a review! We’re dedicated to making every experience a positive one and are here whenever you need support!
Oct. 18, 2024
I just got setup and had questions. Sarahy helped me out tremendously and swiftly. What a great first impression.
We greatly appreciate your kind words about our service. Your satisfaction is our greatest reward :)
Oct. 16, 2024
Nallely O was Amazing. She walked me through all the steps I needed to get me started and recommend items to start with.
We are grateful for your kind comments about our service. It is always our pleasure to assist you, and we remain at your service for any future needs.
Oct. 7, 2024
GREAT APP!!!!
Thank you for your kind review! We're committed to always meeting your needs!
Sept. 27, 2024
Nellely was very friendly and knowledgeable about everything that I needed. She made it very easy for me to understand. I feel confident that Sendvio is exactly what I am looking for in SMS marketing.
Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!
Sept. 17, 2024
Very friendly and professional call received to help set-up the service. Great idea! Nelly was very helpful!
Thank you so much for your kind review! It means a lot to us and truly makes our efforts worthwhile. We appreciate your support! 😊
Aug. 16, 2024
Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.
Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!
Aug. 8, 2024
J'avais un soucis pour le paramétrage d'authentification donc j'ai demandé de l'aide au support et quelques heures après j'avais une demande d'accès à shopify pour qu'ils puissent intervenir et ils m'ont réglé le soucis. Service client au top je recommande à 100%.
Nous vous remercions chaleureusement pour votre reconnaissance. Nous restons engagés à toujours vous offrir le meilleur service possible pour répondre à tous vos besoins :)
July 25, 2024
Great app with amazing support! They really listen to their customers and adapt quickly!
We are grateful for your warm acknowledgment. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again :)
July 15, 2024
I would recommend the service, Polite and friendly
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
July 7, 2024
Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.
Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !
June 28, 2024
I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!
We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)
June 26, 2024
Great support
Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)
June 23, 2024
SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.
Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊
June 19, 2024
EXCELENTE ATENCION
Gracias por su valioso reconocimiento :)
June 7, 2024
Sarahy was fast and quickly responded to my question. Very impressed with quick and efficient service. Thank you Lady Be Chic Boutique Online
Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs. - Sarahy (Customer Success Team)