All reviews

Rating Breakdown

  • 5
    91% (459 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Nov. 15, 2024

The best email app !!! The client service is perfect. God bless them. Fernando is a great guy. I hope the whole team working for this app becomes millionaire and have happiness in life !!!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review and kind words! 🌟 Your blessings and wishes for us are incredibly heartwarming – we’re so grateful for your support. Rest assured, we’ll keep working hard to deliver the best experience possible! Wishing you happiness, success, and who knows? Maybe we’ll all become millionaires together one day! 😊

4 / 5 Share

Nov. 19, 2024

Nallely was super helpful. The product may not have all the features you need but it is a good value. However, customer support was great!

Using app

4 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 12, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re grateful for your review! Your satisfaction is our motivation, and we’re glad our service made a difference for you.

5 / 5 Share

Nov. 12, 2024

Very good experience!

Store

Marka+

Using app

13 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for taking the time to leave a review! We’re dedicated to making every experience a positive one and are here whenever you need support!

2 / 5 Share

Oct. 26, 2024

The app its self works great. However support is shocking, i have reached out on 4 separate occasions as they banned my account without any justification or way to restore it. I have heard nothing on any occasion and cannot get my account reinstated. I've now had to change apps due to their incredibly poor customer service.

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

Message for Urban Voyage: Your account was blocked twice due to activities that breached our platform policies and GDPR regulations. Despite multiple attempts to reach you at your registered Shopify email, we have not received any response. Furthermore, using your Shopify account to install apps with the intent of promoting domains unrelated to your Shopify account URL is a violation of Shopify's guidelines. To discuss the potential reactivation of your account, please respond to one of the emails we’ve sent over the past month with clarification on your intended use of our platform. This will help us understand your actions, and we can guide you to ensure full compliance with GDPR requirements.

5 / 5 Share

Oct. 18, 2024

I just got setup and had questions. Sarahy helped me out tremendously and swiftly. What a great first impression.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate your kind words about our service. Your satisfaction is our greatest reward :)

5 / 5 Share

Oct. 16, 2024

Nallely O was Amazing. She walked me through all the steps I needed to get me started and recommend items to start with.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful for your kind comments about our service. It is always our pleasure to assist you, and we remain at your service for any future needs.

5 / 5 Share

Oct. 7, 2024

GREAT APP!!!!

Using app

1 minute

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We're committed to always meeting your needs!

5 / 5 Share

Sept. 27, 2024

Nellely was very friendly and knowledgeable about everything that I needed. She made it very easy for me to understand. I feel confident that Sendvio is exactly what I am looking for in SMS marketing.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!

5 / 5 Share

Sept. 17, 2024

Very friendly and professional call received to help set-up the service. Great idea! Nelly was very helpful!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind review! It means a lot to us and truly makes our efforts worthwhile. We appreciate your support! 😊

5 / 5 Share

Aug. 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

5 / 5 Share

Aug. 8, 2024

J'avais un soucis pour le paramétrage d'authentification donc j'ai demandé de l'aide au support et quelques heures après j'avais une demande d'accès à shopify pour qu'ils puissent intervenir et ils m'ont réglé le soucis. Service client au top je recommande à 100%.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions chaleureusement pour votre reconnaissance. Nous restons engagés à toujours vous offrir le meilleur service possible pour répondre à tous vos besoins :)

5 / 5 Share

July 25, 2024

Great app with amazing support! They really listen to their customers and adapt quickly!

Store

Bupsy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful for your warm acknowledgment. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again :)

5 / 5 Share

July 15, 2024

I would recommend the service, Polite and friendly

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

5 / 5 Share

July 7, 2024

Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.

Store

Scirpe

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

5 / 5 Share

June 19, 2024

EXCELENTE ATENCION

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por su valioso reconocimiento :)

5 / 5 Share

June 7, 2024

Sarahy was fast and quickly responded to my question. Very impressed with quick and efficient service. Thank you Lady Be Chic Boutique Online

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs. - Sarahy (Customer Success Team)