All reviews

Rating Breakdown

  • 5
    91% (446 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Feb. 19, 2024

Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 ⭐ for great attitude and professional support thanks again Roman Latham

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)

5 / 5 Share

Feb. 12, 2024

Great support. Thank you Nallely O.

Store

Lancy

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.

5 / 5 Share

Jan. 30, 2024

Excellent service. Answered all of my questions perfectly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

5 / 5 Share

Jan. 24, 2024

Good !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)

5 / 5 Share

Jan. 23, 2024

This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us. - Nallely (Customer Success Team)

5 / 5 Share

Jan. 20, 2024

These guys are the best they set me up and help me walk me through the whole process. I definitely recommend them and I am happy with their service. If I could give 10 stars I would.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!

5 / 5 Share

Jan. 18, 2024

Hello, the support was amazing thanks a lot all perfect

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad you're happy with our service. Feel free to reach out if you need any more help :)

5 / 5 Share

Jan. 17, 2024

Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar! - Nallely (Equipo de Éxito del Cliente)

5 / 5 Share

Jan. 15, 2024

My agent was amazinggggg!!!! She helped me so diligently and was very clear with instructions on how to create and edit my email/sms automations. So far I love using Sendvio for my business. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!

5 / 5 Share

Jan. 12, 2024

Excelente y rapida atencion

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)

5 / 5 Share

Jan. 11, 2024

I scheduled a call and they were able to help me very quickly. The service is great.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We are glad to know that you are satisfied with our service. It will be a pleasure for us to continue helping you with everything you need :)

5 / 5 Share

Jan. 5, 2024

Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!

5 / 5 Share

Jan. 24, 2024

UI is better than Kalviyo. Have some reasonable price plans. Customer support is helpful.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We are truly thankful for your valuable appreciation. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again.

5 / 5 Share

Dec. 19, 2023

thanks Sarahy, fixed my issue quickly

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)

5 / 5 Share

Dec. 18, 2023

Amazing service . Nallely was really helpful and always very professional . Thank you So much

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :) - Nallely (Customer Success Team)

5 / 5 Share

Dec. 13, 2023

I had wonderful help from my representative today very pleased with the help I provided show helped me through the problem and went seamlessly. Thank you for your support in getting this done. Best regards, Amanda

Using app

15 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team

5 / 5 Share

Dec. 5, 2023

Does not save edits. Lost an entire morning's work. Bummer.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to see that you successfully located your template shortly after publishing this review. The way to avoid any inconvenience next time is to save it as a draft by clicking the "Back" button or the "Save as draft" button.

5 / 5 Share

Nov. 28, 2023

La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos! - Fernando Heyer (Co-Fundador)

5 / 5 Share

Nov. 15, 2023

Only app which worked for me, extremly easy to setup and actual emails do not get into spam. Had really lovely support rep Nallely, she helped me setup everything properly and explain some things, very knowledgeable, communicative, responds fast... 5/5 support! Highly recommend this app and that rep support is top notch.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, - Nallely (Customer Success Team)

5 / 5 Share

Oct. 23, 2023

Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite! - Nallely (Equipo de Soporte de Sendvio)