Sendvio: Email Marketing & SMS
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Thank you for your valuable appreciation!
Natelly has excellent customer service skills and really helped me out a lot! Thank you!
Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)
Great support. Thank you Nallely O.
Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.
Hello, the support was amazing thanks a lot all perfect
Thank you for your positive feedback! We're glad you're happy with our service. Feel free to reach out if you need any more help :)
Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias
Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar! - Nallely (Equipo de Éxito del Cliente)
Excelente y rapida atencion
¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)
Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.
Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!
I had wonderful help from my representative today very pleased with the help I provided show helped me through the problem and went seamlessly. Thank you for your support in getting this done. Best regards, Amanda
Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team
Does not save edits. Lost an entire morning's work. Bummer.
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La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias
Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos! - Fernando Heyer (Co-Fundador)
Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.
Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite! - Nallely (Equipo de Soporte de Sendvio)
Nallely O. de Sendvio a été très à l'écoute et m'a accompagné jusqu'à la fin, très professionnelle réactive et agréable ! Merci beaucoup
Merci beaucoup pour vos bons commentaires. Il est très gratifiant de savoir que vous êtes satisfaits de notre service. Ce sera un plaisir de vous servir à nouveau :) - Nallely (équipe du service clientèle)
EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.
Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.
I've been using this app for a while, and I'm happy with it. and I must highlight the standout feature – customer service. It's exceptional! From the moment I had a question, the support team was right there to assist me, offering friendly and prompt responses. The app is easy to use and works well for what I need. 5* Service!
Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!
I have checked many other apps and this was one of the most easy to use and efficient apps to use. Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had. Amazing support and app
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :) - Sarahy
Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Nallely (Customer Success Team)
Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Customer Success Team
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team
So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
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