Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
502
chart
#7,275
All reviews
Rating Breakdown
Review RSS Feed
Jan. 18, 2024
Hello, the support was amazing thanks a lot all perfect
Thank you for your positive feedback! We're glad you're happy with our service. Feel free to reach out if you need any more help :)
Jan. 17, 2024
Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias
Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar! - Nallely (Equipo de Éxito del Cliente)
Jan. 15, 2024
My agent was amazinggggg!!!! She helped me so diligently and was very clear with instructions on how to create and edit my email/sms automations. So far I love using Sendvio for my business. Thank you!
Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!
Jan. 12, 2024
Excelente y rapida atencion
¡Gracias por compartir tu experiencia! Será un placer para nosotros seguir ayudándote en todo lo que necesites :)
Jan. 11, 2024
I scheduled a call and they were able to help me very quickly. The service is great.
Thank you! We are glad to know that you are satisfied with our service. It will be a pleasure for us to continue helping you with everything you need :)
Jan. 5, 2024
Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.
Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!
Jan. 24, 2024
UI is better than Kalviyo. Have some reasonable price plans. Customer support is helpful.
We are truly thankful for your valuable appreciation. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again.
Dec. 19, 2023
thanks Sarahy, fixed my issue quickly
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)
Dec. 18, 2023
Amazing service . Nallely was really helpful and always very professional . Thank you So much
We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :) - Nallely (Customer Success Team)
Dec. 13, 2023
I had wonderful help from my representative today very pleased with the help I provided show helped me through the problem and went seamlessly. Thank you for your support in getting this done. Best regards, Amanda
Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team
Dec. 5, 2023
Does not save edits. Lost an entire morning's work. Bummer.
We are glad to see that you successfully located your template shortly after publishing this review. The way to avoid any inconvenience next time is to save it as a draft by clicking the "Back" button or the "Save as draft" button.
Nov. 28, 2023
La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias
Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos! - Fernando Heyer (Co-Fundador)
Nov. 15, 2023
Only app which worked for me, extremly easy to setup and actual emails do not get into spam. Had really lovely support rep Nallely, she helped me setup everything properly and explain some things, very knowledgeable, communicative, responds fast... 5/5 support! Highly recommend this app and that rep support is top notch.
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, - Nallely (Customer Success Team)
Oct. 23, 2023
Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.
Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite! - Nallely (Equipo de Soporte de Sendvio)
Oct. 20, 2023
Nallely was super helpful and patient with helping me
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Nallely (Customer Success Team)
Oct. 17, 2023
Really superb application for cart abandonment and personalized emailing. Very easy to use. Thanks.
Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!
Oct. 5, 2023
This is the best cart abandonment app I've ever used. I highly recommend everyone to try it. They also have great customer support
Thank you! It is very rewarding to know that you are satisfied with our service. We are always ready to help with anything you may need!
Oct. 4, 2023
Just moved over from Klaviyo and had some problems adjusting as there is not much info available online. But I was able to schedule a call in 30 mins. Got on the call with very knowledgeable and polite Nallely. She was able to help me out with everything. Thanks!
We appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :) - Nallely (Customer Success Team)
Sept. 14, 2023
I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy
Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy (Customer Success Team)
Sept. 14, 2023
Automations Templates is so poor in comparison with the previous version. Please add more design!!
The five support requests you sent last few days were answered immediately. We can see that you opened only one of the five replies we sent. After several days, you replied to only one message after posting this review, but you ignored the new replies we sent. We need you to help us communicate effectively by replying to support messages. If you don't usually use email, please schedule a support call from the dashboard. Our top priority is to clear up this misunderstanding promptly.