Sendvio: Email Marketing & SMS
All-in-one Email Marketing, SMS, Automation, Product Reviews
Rating
4.8
feedback
179
chart
#1,352
All reviews
Review RSS Feed
April 24, 2023
Very useful app and simple to use. Nallely O. addressed our concerns upon our first call and offered to send automatic emails to our shopify customers 30 days before downloading the app on 3/27/23. During our second call, exceptional employee Nallely O. confirmed that service was free of charge.
I truly appreciate you took the time to share your comments. I assure you that I will always strive to meet all your expectations :) - Nallely (Customer Success Team)
April 24, 2023
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
April 6, 2023
I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team
March 29, 2023
So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
March 27, 2023
Me está sirviendo mucho, puedo hacer muchísimas cosas que ni se me habían ocurrido. Además el soporte es muy bueno, eso sí, no sé si exista en español pero no tengo problema con el chat en inglés. Nallely es muy amable y ayuda mucho! Really like it!
¡Muchas gracias por sus magníficos comentarios! Nos alegra saber que pudimos cumplir con las expectativas de servicio. Estaremos siempre listos para ayudarle con cualquier configuración que pueda requerir :) - Nallely (Customer Success Team)
March 14, 2023
Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.
Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)
March 14, 2023
I am just getting started on this app, the customer service receives "high marks" courteous, professional and helpful was my experience. Nallely did an excellent job! Scheduling calls to speak with a "live person" now that's superior customer service!
Thank you for your comments! We will always be available to help with anything you may need! All the best, - Sarahy (Customer Success Team)
March 9, 2023
Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team
March 13, 2024
I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team
March 7, 2023
Answer all my questions. Provided all the necessary explanation on how to create popup and email automation
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team
March 3, 2023
I have tried a few others email marketing apps out there and this is one of the best. The user experience is straightforward to understand which makes it a very enjoyable app to use. Besides the support is very helpful and efficient when replying to messages. I definitely recommend Sendvio!
We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)
Feb. 9, 2023
Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!
It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need! Sarahy | Customer Success Team
Jan. 31, 2023
La app me parece muy util, hemos logrado recuperar varias ventas gracias a los mails prestablecidos. Solicite una llamada de soporte para aprender mas de la app y fueron super puntuales en llamarme y resolvieron todas mis dudas, ademas me ayudaron muchisimo con el desarollo de las plantillas de mis mails La recomiendo al 100%
Agradecemos mucho por estos grandiosos comentarios! Será un placer seguir ofreciendo nuestros servicios de soporte siempre que usted lo requiera. - Equipo de soporte de Sendvio
Jan. 30, 2023
Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
Jan. 27, 2023
Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team
Jan. 5, 2023
love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Sarahy | Customer Success Team
Jan. 5, 2023
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
Thank you so much for your awesome comments :D We hope you have successful email and SMS campaigns. We will be available to help with anything you may need! Best regards, Nallely | Customer Success Team
Jan. 4, 2023
J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.
Nous vous remercions pour vos commentaires. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :) - Sendvio
Dec. 26, 2022
amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!
Thank you so much for your awesome comments. As always, we will be available to help with anything you may need :)
Nov. 24, 2022
Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.
Thank you so much for your awesome comments :D We hope you have successful marketing campaigns. We will be available to help with anything you may need! Best regards, Customer Success Team