Sendvio: Email Marketing & SMS

Sept. 10, 2023

Très professionnel et patient

Sept. 8, 2023

Great web support ! thank you Nallely !

Sept. 6, 2023

Nallely O. de Sendvio a été très à l'écoute et m'a accompagné jusqu'à la fin, très professionnelle réactive et agréable ! Merci beaucoup

Aug. 28, 2023

Nallely was very friendly and informative while helping me with my Thank You Email Campaign. I appreciate her help very much!

Aug. 28, 2023

Great customer service. I am happy with the support they provide. It's a very good app that really help us.

Aug. 19, 2023

Le support client de cette application est tout simplement exceptionnel. Chaque fois que j'ai eu une question ou un problème, leur équipe d'assistance s'est montrée rapide, professionnelle et extrêmement utile. Savoir que je peux compter sur leur soutien me donne une tranquillité d'esprit inestimable en tant que propriétaire de boutique en ligne.

Oct. 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

Aug. 17, 2023

Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email. I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version. Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.

Aug. 11, 2023

Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)

Aug. 8, 2023

Me encanta esta aplicación. Son demasiados atentos y su servicio al cliente es un 100/100. Saraí muchas gracias por tu asistencia y amabilidad.

Aug. 4, 2023

application très utile et pas trop chère par rapport aux service qu'elle propose un bon retour sur invest

Aug. 3, 2023

I've been using this app for a while, and I'm happy with it. and I must highlight the standout feature – customer service. It's exceptional! From the moment I had a question, the support team was right there to assist me, offering friendly and prompt responses. The app is easy to use and works well for what I need. 5* Service!

July 26, 2023

Application very easy to use. Customer support are very available Thank you to Sarahy. I recommend.

July 19, 2023

I have checked many other apps and this was one of the most easy to use and efficient apps to use. Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had. Amazing support and app

July 18, 2023

They are very responsive and help with every request. Very easy to use and intuitive interface. Their support agent Nallely was excellent and helped me set up very everything from start to finish very quickly!

July 17, 2023

Great support from Sarahy agent help me a lot through my email marketing settings and templates very helpful

July 17, 2023

Je recommande car leurs reponse sont precis et tres claire. Deplus ils vous donne aussi des conseils d'amelioration des compagne d'email.

July 12, 2023

Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.

July 11, 2023

VERY EASY TO USE AND HAS BEAUTIFUL GRAPHICS, THE FREE SECTION IS SUFFICIENT TO GET STARTED, ALSO THANKS TO SARAHY FOR THE HELP..

June 26, 2023

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals. Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.