All reviews

Rating Breakdown

  • 5
    89% (160 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 93% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Using app

28 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team

5 / 5 Share

Nov. 14, 2022

This amazing app integrates perfectly with Shopify to send cart abandonment emails, SMS messages and newsletters to your customers, The customer service is excellent.

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind comments. We really appreciate it! We will be always available to help with anything you may need! Again, thank you a lot!

5 / 5 Share

Oct. 21, 2022

This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!

Using app

About 2 years

Total reviews

9

Average rating

4.8

Developer Reply

Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :) All the best, Sarahy

5 / 5 Share

Sept. 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team

4 / 5 Share

Sept. 5, 2022

Really good app and customer support!Solved all my problems at once! And the visualization is also very well.

Using app

About 1 year

Total reviews

12

Average rating

4.9

Developer Reply

Thank you very much for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help.

4 / 5 Share

Sept. 5, 2022

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)

4 / 5 Share

Aug. 18, 2022

New Starter To This App. Enjoying The Simplicity Of It. Also, Support Team Sarah Is Awesomely Helpful

Using app

3 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Aug. 17, 2022

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your amazing comments! We will be available to support you with everything you may need :)

5 / 5 Share

July 30, 2022

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

June 30, 2022

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)

5 / 5 Share

June 26, 2022

Good app with many mailling features. Support was very responsive and quick to help with my requests.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!

5 / 5 Share

June 21, 2022

The customer support this app provides is second to none... very professional and patient support agents.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.

5 / 5 Share

March 18, 2022

good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2022

Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)

5 / 5 Share

Jan. 21, 2022

Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Great Customer service and good app. Very convenient functions and easy settings. Thank you Sarahy S.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The app works very well with beautiful templates. The team support is excellent and kind. Sarahy has solved my request in a moment! Recommended 100% La aplicación funciona muy bien y tiene muchas plantillas bonitas. El equipo de soporte es muy bueno, rápido y amable. Sarahy me ha resulto una consulta en un momento. Recomendado 100%

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Perfect! Thank you, The person helped me to set my emails, increase my email threshold, very responsive and understandable

Store

JOYO

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I found this app for a friend recommendation, it is super friendly to use and has all that I need to take care of my email marketing including leads collection, abandon carts recovery, and emails campaign integrated with Shopify. Support is always available not only via email you can schedule a call to get help. I recommend this app if you are in need of email marketing.

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Using app

28 days

Total reviews

9

Average rating

5.0