Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
496
chart
#7,494
All reviews
Rating Breakdown
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April 24, 2023
Very useful app and simple to use. Nallely O. addressed our concerns upon our first call and offered to send automatic emails to our shopify customers 30 days before downloading the app on 3/27/23. During our second call, exceptional employee Nallely O. confirmed that service was free of charge.
I truly appreciate you took the time to share your comments. I assure you that I will always strive to meet all your expectations :) - Nallely (Customer Success Team)
April 24, 2023
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
April 21, 2023
Sou novo usando o aplicativo, por enquanto parece otimo e o suporte é otimo ajuda bastante, obrigado sarahy
Muito obrigado pelos vossos excelentes comentários! Estamos contentes por saber que fomos capazes de satisfazer as suas expectativas de serviço. Estaremos sempre prontos para o ajudar em qualquer configuração de que possa necessitar!
April 18, 2023
App top per l email marketing. Facile da usare e servizio clienti top. Risolvono facilmente eventuali problemi e danno sempre ottimi consigli. La consiglio a tutti
Grazie mille per il suo feedback. Siamo lieti di sapere che siamo stati in grado di soddisfare le vostre aspettative di servizio. Saremo sempre disponibili ad aiutarvi per qualsiasi configurazione di cui abbiate bisogno!
April 17, 2023
Vey good app and incredible customer support, big thank you to Sarahy for the explanations and your proactivity !
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy
April 7, 2023
Support was really great and easy to work with. Enjoyed it a lot. I had Sarahy as my support agent and she was very friendly and helpful
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) All the best, Sarahy (Customer Success Team)
April 7, 2023
Very good application, I recommend! Very simple installation. Very responsive customer service and good advice.
Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need! - Customer Success Team
April 6, 2023
I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team
April 4, 2023
Great customer service. I am happy with the support they provide. I would recommend checking out their app to design your own newsletters and email campaigns.
Thank you so much for your awesome comments :D We will be available to help with anything you may need! All the best, Customer Success Team
March 30, 2023
very good customer service ( sarahy)
Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :) Sarahy (Customer Success Team)
March 29, 2023
So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
March 28, 2023
Es war sehr hilfreich und gut mit Sarah zu schreiben. die hat mir alles geklärt. vielen dank für alles
Wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Wir hoffen, dass wir Ihnen auch in Zukunft mit Rat und Tat zur Seite stehen können, wenn Sie etwas brauchen.
March 27, 2023
Me está sirviendo mucho, puedo hacer muchísimas cosas que ni se me habían ocurrido. Además el soporte es muy bueno, eso sí, no sé si exista en español pero no tengo problema con el chat en inglés. Nallely es muy amable y ayuda mucho! Really like it!
¡Muchas gracias por sus magníficos comentarios! Nos alegra saber que pudimos cumplir con las expectativas de servicio. Estaremos siempre listos para ayudarle con cualquier configuración que pueda requerir :) - Nallely (Customer Success Team)
March 14, 2023
Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.
Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)
March 14, 2023
I am just getting started on this app, the customer service receives "high marks" courteous, professional and helpful was my experience. Nallely did an excellent job! Scheduling calls to speak with a "live person" now that's superior customer service!
Thank you for your comments! We will always be available to help with anything you may need! All the best, - Sarahy (Customer Success Team)
March 14, 2023
La verdad es que estoy encantado con Sendvio, pero sobre todo con la atención al cliente recibida hoy a cargo de Sarahy. Es una tremenda profesional amable, profesional, eficiente y que te hace sentir que estás en buenas manos si tuvieras algún problema. Es la segunda vez que instalo Sendvio, y gracias a Sarahy no será la última. Absolutamente recomendable.
¡Gracias por tan maravillosos comentarios! Me siento muy agradecida por haber recibido una reseña tan maravillosa de mi servicio. Espero tener el placer de volver a ofrecerte mi ayuda para cualquier cosa que necesites. - Sarahy (Customer Success Team)
March 11, 2023
Veery good app for send emails and SMS. Is very easy to use and fast to implementation to my shops thanks.
We really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :)
March 9, 2023
Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team
March 9, 2023
I highly recommend this application, the welcome is very warm, the customer service is excellent and I thank Sarahy for her very precious help
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)
March 13, 2024
I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team