Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.9
feedback
503
chart
#8,984
All reviews
Rating Breakdown
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June 26, 2023
So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals. Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.
Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team
June 19, 2023
It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need! At your service, Nallely O. | Customer Success Team
June 13, 2023
Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Customer Success Team
June 2, 2023
très très bien le service est gratuit et marche correctement ca aide à convertir des clients sur le shop
Merci beaucoup pour ces excellents commentaires ! C'est avec plaisir que nous continuerons à vous offrir nos services d'assistance à chaque fois que vous en aurez besoin. - L'équipe d'assistance de Sendvio
May 30, 2023
Customer service is excellent and I was able to get answers to my questions the same day!
Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need! At your service, Customer Success Team
May 16, 2023
Consiglio vivamente sendvio, soprattutto per la loro assistenza. Ho ricevuto l'assistenza da Sarahy e, è stata super gentile, disponibile e con tantissima pazienza. Non ho mai ricevuto un assistenza cosi. Consiglio vivamente quest app
La ringraziamo per aver dedicato del tempo a condividere la sua esperienza con noi. Saremo lieti di continuare a offrire i nostri servizi di assistenza ogni volta che ne avrete bisogno :) Sarahy - Customer Success Team
May 3, 2023
Sarahy was great with providing me multiple solutions on how to do my requests. Very helpful by cloning templates for the ease of editing them later on.
We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :) Sarahy - Customer Sucess Team
April 25, 2023
Sarahy is kind person and help me! thanks very much! it was fast and easy to cooperate with her about my issue
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy
April 24, 2023
Very useful app and simple to use. Nallely O. addressed our concerns upon our first call and offered to send automatic emails to our shopify customers 30 days before downloading the app on 3/27/23. During our second call, exceptional employee Nallely O. confirmed that service was free of charge.
I truly appreciate you took the time to share your comments. I assure you that I will always strive to meet all your expectations :) - Nallely (Customer Success Team)
April 24, 2023
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
April 21, 2023
Sou novo usando o aplicativo, por enquanto parece otimo e o suporte é otimo ajuda bastante, obrigado sarahy
Muito obrigado pelos vossos excelentes comentários! Estamos contentes por saber que fomos capazes de satisfazer as suas expectativas de serviço. Estaremos sempre prontos para o ajudar em qualquer configuração de que possa necessitar!
April 18, 2023
App top per l email marketing. Facile da usare e servizio clienti top. Risolvono facilmente eventuali problemi e danno sempre ottimi consigli. La consiglio a tutti
Grazie mille per il suo feedback. Siamo lieti di sapere che siamo stati in grado di soddisfare le vostre aspettative di servizio. Saremo sempre disponibili ad aiutarvi per qualsiasi configurazione di cui abbiate bisogno!
April 17, 2023
Vey good app and incredible customer support, big thank you to Sarahy for the explanations and your proactivity !
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy
April 7, 2023
Support was really great and easy to work with. Enjoyed it a lot. I had Sarahy as my support agent and she was very friendly and helpful
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) All the best, Sarahy (Customer Success Team)
April 7, 2023
Very good application, I recommend! Very simple installation. Very responsive customer service and good advice.
Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need! - Customer Success Team
April 6, 2023
I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team
April 4, 2023
Great customer service. I am happy with the support they provide. I would recommend checking out their app to design your own newsletters and email campaigns.
Thank you so much for your awesome comments :D We will be available to help with anything you may need! All the best, Customer Success Team
March 30, 2023
very good customer service ( sarahy)
Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :) Sarahy (Customer Success Team)
March 29, 2023
So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
March 28, 2023
Es war sehr hilfreich und gut mit Sarah zu schreiben. die hat mir alles geklärt. vielen dank für alles
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