Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
502
chart
#7,275
All reviews
Rating Breakdown
Review RSS Feed
March 14, 2023
Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.
Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)
March 14, 2023
I am just getting started on this app, the customer service receives "high marks" courteous, professional and helpful was my experience. Nallely did an excellent job! Scheduling calls to speak with a "live person" now that's superior customer service!
Thank you for your comments! We will always be available to help with anything you may need! All the best, - Sarahy (Customer Success Team)
March 14, 2023
La verdad es que estoy encantado con Sendvio, pero sobre todo con la atención al cliente recibida hoy a cargo de Sarahy. Es una tremenda profesional amable, profesional, eficiente y que te hace sentir que estás en buenas manos si tuvieras algún problema. Es la segunda vez que instalo Sendvio, y gracias a Sarahy no será la última. Absolutamente recomendable.
¡Gracias por tan maravillosos comentarios! Me siento muy agradecida por haber recibido una reseña tan maravillosa de mi servicio. Espero tener el placer de volver a ofrecerte mi ayuda para cualquier cosa que necesites. - Sarahy (Customer Success Team)
March 11, 2023
Veery good app for send emails and SMS. Is very easy to use and fast to implementation to my shops thanks.
We really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :)
March 9, 2023
Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team
March 9, 2023
I highly recommend this application, the welcome is very warm, the customer service is excellent and I thank Sarahy for her very precious help
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)
March 13, 2024
I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team
March 7, 2023
Answer all my questions. Provided all the necessary explanation on how to create popup and email automation
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team
March 3, 2023
I have tried a few others email marketing apps out there and this is one of the best. The user experience is straightforward to understand which makes it a very enjoyable app to use. Besides the support is very helpful and efficient when replying to messages. I definitely recommend Sendvio!
We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)
Feb. 27, 2023
I would recommend using sendvio with others. Ready-made templates are already listed, you just have to click and select the template.
Thanks for sharing your comments. Please let us know if you need help during the setup process. We are also available to help you edit your templates for free :)
Feb. 27, 2023
I was able to schedule a call and get some questions and concerns that I had about the app. Thank you Nallely
We appreciate you for taking the time to share your experience with us. If there is anything else we can do for you, big or small, please let us know. We are always here to help :) Nallely - Customer Success Team
Feb. 24, 2023
Servicio sumamente atento y paciente. Agradezco mucho por su rápida disposición para ayudarme. Estoy muy feliz por su atención personalizada de excelencia. Superaron altamente mis expectativas.
Agradecemos mucho por tomarse el tiempo para compartir su experiencia con nosotros. Será un placer continuar apoyando con cualquier tema que se requiera :)
Feb. 21, 2023
Nallely is very helpful! Even helped me to make a email template because I was so lost on what to do.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Nallely (Customer Success Team)
Feb. 14, 2023
This service is very perfect, fast answer.
Thank you so much! It is very rewarding knowing that you are pleased with our service. We will be always happy to assist you with any further inquiries :)
Feb. 14, 2023
Highly recommend to use this email marketing and also a good service by Nallely O, appreciate for it.
We appreciate you for taking the time to share your experience with us. We will always be available to help you with anything you may need :)
Feb. 13, 2023
excellent service, Sarah really was fantastic. She helped me with all my issues, and was super patient
Thank you for your awesome comments! We are glad to know that you are satisfied with our service. We will be always ready to help with any configuration you may need :)
Feb. 13, 2023
Sendvio support was very helpful in answering my questions about how their system works. Offered to edit configs/templates for me. Thanks Nallely!
We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :) Nallely - Customer Sucess Team
Feb. 10, 2023
I recently had the pleasure of speaking with Sarahy from your customer service team and I just wanted to take a moment to commend her on the fantastic job she did. Sarahy was extremely knowledgeable, patient, and helpful in resolving my issue. Her friendly and professional demeanor made the whole process a breeze. I am truly grateful for the great service she provided and I just wanted to give her a well-deserved shout out. Thank you, Sarahy, for your excellent work!
Thank you for your beautiful compliments! I am honored and grateful to have received such a wonderful review of my service. It inspires me always to give my best to all users of this platform. I hope to have the pleasure of offering you my help again for anything you may need. At your service, Sarahy | Customer Success Team
Feb. 9, 2023
Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!
It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need! Sarahy | Customer Success Team
Jan. 31, 2023
La app me parece muy util, hemos logrado recuperar varias ventas gracias a los mails prestablecidos. Solicite una llamada de soporte para aprender mas de la app y fueron super puntuales en llamarme y resolvieron todas mis dudas, ademas me ayudaron muchisimo con el desarollo de las plantillas de mis mails La recomiendo al 100%
Agradecemos mucho por estos grandiosos comentarios! Será un placer seguir ofreciendo nuestros servicios de soporte siempre que usted lo requiera. - Equipo de soporte de Sendvio