Sendvio: Email Marketing & SMS
All-in-one Email Marketing, SMS, Automation, Product Reviews
Rating
4.8
feedback
179
chart
#1,352
All reviews
Review RSS Feed
July 23, 2021
This application is complete, from the email capture pop-up to email marketing, including cart abandonment, easy to use and configure, nice support, I validate
July 21, 2021
very easy to use. good help to me when ask for help. explaine clearly and fix my problem quickly. good for try
July 13, 2021
The best app I have seen on Shopify deserves more than 5 stars. I spoke with Nallely from Abandonment Protector Customer service on a phone call she called me on time. She is Friendly, Professional, and very helpful. THANK YOU
July 8, 2021
Je recommande l'application sans hésitation, le S.A.V est ultra réactif et disponible même très tard le soir : Merci Sarah.
July 7, 2021
Very great support! They helped me to solve the issue. They not only said to me what to do. They have done the work by themself! Like a premium service. Very well
July 3, 2021
Mike and his team have been non-stop improving the app and are super helpful with questions! 100% worth it
April 2, 2021
Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work
April 1, 2021
Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!
Aug. 8, 2020
I downloaded the app mainly for the welcome and exit pop up, which worked well, but make sure you check the auto email settings, which automatically send without you ticking enable. My customers were being spammed with the auto abandoned cart and checkout emails, complaining they were being spammed and why no was responding to their emails when i didnt even know my store was sending them these auto emails.
Dec. 19, 2019
I really like this App. It keeps me focused on my store statistics. Now I'm going to use it on a daily basis. Thank you!
Nov. 5, 2019
It's a good app, just all of the new features can be overwhelming. We mainly use it just for abandoned checkout. PuffPuffPassIt.com
Sept. 10, 2019
So far this app has been awesome! recovered several $$ already within a few weeks. The cherry on the top is great customer service! cheers Sarahy! awesome
Aug. 29, 2019
This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.
Aug. 5, 2019
Fantastic application for cart abandonment and once setup, you can let it run in the back and do it's thing! Great support from the team too - very impressed. All at a great price too - very happy
July 27, 2019
Easy to use and set up. Great for beginners. some of the customizations could be better like when you change the words in a preset Discount code it doesn't center and looks off if you don't use the exact amount of characters.
Jan. 13, 2021
I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....
We monitor performance to cancel accounts that do not comply with the General Data Protection Regulations and anti-spam laws. That means your email reputation is not affected by other customers and, this way, all customers are protected.
March 13, 2019
I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)
Dec. 12, 2018
The customer service was excellent and very helpful. The app works also well and is worth the price.
Nov. 29, 2018
Support was extremely helpful with the setup and app was quite intuitive. This is a good solution.
Oct. 22, 2018
No-Brainer!! I've been using this app now for a little while, and I HIGHLY recommend it!! It's so easy to use, very user-friendly (not like email providers at all!) I was inspired to write this review after I thought I needed customer service. They replied to my email on a SUNDAY- WHAT???!! AMAZING! They continue to add features that save time and money from having to buy and install other apps too. This is one of THEE most important apps you can get. Just do it!