Sendvio: Email Marketing & SMS for Shopify

Sendvio: Email Marketing & SMS

Boost Halloween & Black Friday sales with email, SMS &...
Rating
4.8
Feedback
179
Reviews
Chart
#1,809
Shopify

All reviews

5 / 5 Share
April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Store Using app Total reviews Average rating
Tonys Finest About 1 month 2 5.0
5 / 5 Share
Nov. 5, 2020

I used this app to help me improve my marketing strategies and I like the way it does it by emailing my customers regarding new products but it would mean the world to me if that app had the ability to automatically email my customers regarding other discounts the can get after leaving their carts.

Store Using app Total reviews Average rating
Okapik Apparel 9 months 1 5.0
1 / 5 Share
Aug. 8, 2020

I downloaded the app mainly for the welcome and exit pop up, which worked well, but make sure you check the auto email settings, which automatically send without you ticking enable. My customers were being spammed with the auto abandoned cart and checkout emails, complaining they were being spammed and why no was responding to their emails when i didnt even know my store was sending them these auto emails.

Store Using app Total reviews Average rating
Bodycon Collection 12 days 2 3.0
5 / 5 Share
Sept. 10, 2019

So far this app has been awesome! recovered several $$ already within a few weeks. The cherry on the top is great customer service! cheers Sarahy! awesome

Store Using app Total reviews Average rating
Happy Paws Online 3 months 8 5.0
5 / 5 Share
Aug. 29, 2019

This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.

Store Using app Total reviews Average rating
Rowland Earthing About 10 hours 6 5.0
5 / 5 Share
Aug. 5, 2019

Fantastic application for cart abandonment and once setup, you can let it run in the back and do it's thing! Great support from the team too - very impressed. All at a great price too - very happy

Store Using app Total reviews Average rating
Sash Vitality 10 months 4 5.0
4 / 5 Share
July 27, 2019

Easy to use and set up. Great for beginners. some of the customizations could be better like when you change the words in a preset Discount code it doesn't center and looks off if you don't use the exact amount of characters.

Store Using app Total reviews Average rating
Shop7degrees 9 months 5 4.8
1 / 5 Share
Jan. 13, 2021

I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....

Store Using app Total reviews Average rating
Embroidery By TM Almost 2 years 2 3.0
Developer Reply

We monitor performance to cancel accounts that do not comply with the General Data Protection Regulations and anti-spam laws. That means your email reputation is not affected by other customers and, this way, all customers are protected.

2 / 5 Share
March 13, 2019

I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.

Store Using app Total reviews Average rating
Schatten Pickups 2 days 2 1.5
Developer Reply

As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)

5 / 5 Share
Dec. 12, 2018

The customer service was excellent and very helpful. The app works also well and is worth the price.

Store Using app Total reviews Average rating
CherryKate 2 months 1 5.0
4 / 5 Share
Nov. 29, 2018

Support was extremely helpful with the setup and app was quite intuitive. This is a good solution.

Store Using app Total reviews Average rating
Nixplay Over 3 years 5 4.6
5 / 5 Share
Oct. 22, 2018

No-Brainer!! I've been using this app now for a little while, and I HIGHLY recommend it!! It's so easy to use, very user-friendly (not like email providers at all!) I was inspired to write this review after I thought I needed customer service. They replied to my email on a SUNDAY- WHAT???!! AMAZING! They continue to add features that save time and money from having to buy and install other apps too. This is one of THEE most important apps you can get. Just do it!

Store Using app Total reviews Average rating
BirdTricks 21 days 9 5.0
4 / 5 Share
April 2, 2019

I am very glad :) Very good application. I would recommend it to anyone who wants to resolve email campaigns automatically. UPDATE: Unfortunately there is very often this error "Unable to send test email, please try again". Sometimes only the time solve the problem...it works the day after.

Store Using app Total reviews Average rating
Prémium Koreai Ginseng Over 1 year 7 4.3
5 / 5 Share
May 23, 2018

Great App, Great Service! I checked some abandonment apps, that works best! high % of recovery orders

Store Using app Total reviews Average rating
Colorelaxation 21 days 3 5.0
5 / 5 Share
April 30, 2017

Easy setup, great stats, great templates. Just does the job

Store Using app Total reviews Average rating
Sunnah Box 7 months 2 5.0
4 / 5 Share
April 19, 2017

So far so good - seems to be better than the other apps we used to do the same job.

Store Using app Total reviews Average rating
Old English Company 14 days 3 4.0
5 / 5 Share
Feb. 13, 2017

This is handy to have if you're using Shopify's basic plan, which doesn't include automated cart recovery.

Store Using app Total reviews Average rating
Best Maps Ever 8 months 4 4.3
5 / 5 Share
Feb. 3, 2017

Great App...we have made a lot of money using it over the past 6 months!

Store Using app Total reviews Average rating
Groove Rings About 1 year 5 5.0
5 / 5 Share
Dec. 14, 2016

Amazing App! Quick Installation.Easy to use!

Store Using app Total reviews Average rating
Keratinbeauty 7 months 8 5.0
5 / 5 Share
April 11, 2016

So easy to set up!!!! I just tried and gave up on about three others before finding this one! Can't wait to see what impact this has on my business!

Store Using app Total reviews Average rating
Swaggies Au 22 minutes 2 4.5
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