Sendvio: Email & SMS Marketing
Full-featured all-in-one app: Email & SMS marketing, Reviews
Rating
4.8
feedback
166
chart
#2,640
All reviews
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Aug. 8, 2020
I downloaded the app mainly for the welcome and exit pop up, which worked well, but make sure you check the auto email settings, which automatically send without you ticking enable. My customers were being spammed with the auto abandoned cart and checkout emails, complaining they were being spammed and why no was responding to their emails when i didnt even know my store was sending them these auto emails.
Nov. 5, 2019
It's a good app, just all of the new features can be overwhelming. We mainly use it just for abandoned checkout. PuffPuffPassIt.com
Sept. 10, 2019
So far this app has been awesome! recovered several $$ already within a few weeks. The cherry on the top is great customer service! cheers Sarahy! awesome
Aug. 29, 2019
This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.
Aug. 5, 2019
Fantastic application for cart abandonment and once setup, you can let it run in the back and do it's thing! Great support from the team too - very impressed. All at a great price too - very happy
July 27, 2019
Easy to use and set up. Great for beginners. some of the customizations could be better like when you change the words in a preset Discount code it doesn't center and looks off if you don't use the exact amount of characters.
Jan. 13, 2021
I paid for your app and now you've blocked access from me? Why? I was uploading customer lists for a new newsletter. I have been using your application for many, many months....
We monitor performance to cancel accounts that do not comply with the General Data Protection Regulations and anti-spam laws. That means your email reputation is not affected by other customers and, this way, all customers are protected.
March 13, 2019
I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived. The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format. Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)
Dec. 12, 2018
The customer service was excellent and very helpful. The app works also well and is worth the price.
Nov. 29, 2018
Support was extremely helpful with the setup and app was quite intuitive. This is a good solution.
Oct. 22, 2018
No-Brainer!! I've been using this app now for a little while, and I HIGHLY recommend it!! It's so easy to use, very user-friendly (not like email providers at all!) I was inspired to write this review after I thought I needed customer service. They replied to my email on a SUNDAY- WHAT???!! AMAZING! They continue to add features that save time and money from having to buy and install other apps too. This is one of THEE most important apps you can get. Just do it!
April 2, 2019
I am very glad :) Very good application. I would recommend it to anyone who wants to resolve email campaigns automatically. UPDATE: Unfortunately there is very often this error "Unable to send test email, please try again". Sometimes only the time solve the problem...it works the day after.
May 23, 2018
Great App, Great Service! I checked some abandonment apps, that works best! high % of recovery orders
March 4, 2018
Awesome app. Allows us to recover abandoned carts, as well as send out newsletters, requests for website feedback, comments and additional reviews for products and other things of that nature. The email builder is drag and drop and is very easy to use to create a personalized template!
Feb. 20, 2018
Great App, did what it said it would do. What more could you want from an app! :)
Aug. 2, 2017
Very easy to use and if you are ever stuck, contact the support, they are super quick and helpful!
April 19, 2017
So far so good - seems to be better than the other apps we used to do the same job.
March 29, 2018
We have been with shopify a little under a year now and I must say that after about 3 weeks, it earned us a few sales. The key is "timing" so as long as you schedule the emails far enough apart but close enough to get your customers back, you will save with this app. The look is high tech and catchy and it is very easy to use.
Feb. 13, 2017
This is handy to have if you're using Shopify's basic plan, which doesn't include automated cart recovery.