All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Feb. 2, 2016

This really is a great app. I'm on the Shopify Pro plan that comes with one cart abandonment email but if you don't know by now, the Shopify email templates are incredibly poor and you cannot adjust the timing, view analytics or any such thing with them. Abandonment Protector is great. I have it set up to send out an email after ten minutes of cart abandonment offering my services, then 3 days later asking if we did anything wrong, then 2 days later with a little coupon code to try and persuade them. One thing I would like to see more of is the ability to customise the background colours of the email and other components to make it match my other emails. I hope this will be added in the future but either way it's still worthwhile having. (Edit: Fernando, the cofounder of LinkerFriend Inc just told me that they will be adding this feature later this month) You are definitely losing sales by not having this app.

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 9, 2016

Abandonment Protector is the one paid app I would tell every Shopify store owner to get. If you're getting any sales at all, you probably have many more people abandoning their carts. This app will recover some of those lost sales. Very easy to set up and get working for you and should easily pay for itself many times over. I am on the $79 a month Shopify plan, which includes the cart recovery feature, yet I still use Abandonment Protector because I find both methods recover lots of sales. Yes, I have both running. AP emails people a few minutes after they abandon their cart, then Shopify several hours later. The email messages are different so some people will respond better to one than the other. Another cool thing about AP is that it will even email people who abandoned their cart days or weeks before you installed the app. The Shopify abandonment feature does NOT do this; it just emails people who abandon the cart after you activate that feature. In my case there were 100 or so people that Shopify didn't email for that reason, yet AP did.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2015

If you are on Shopify because you value customer support then you need to know that this app is exactly what you should be looking for. The customer support is absolutely out of this world. The app was easy to setup, and it has lead to an absolutely incredible increase of 15 percent more conversions from lost carts in our luxury bikini store. This takes a bit of fine tuning, and some ingenuity but the customer service is more than happy to help with every aspect. If you are looking to convert lost sales we cannot speak more highly of this app! Devon Media Rep & Analyst http://www.bikiniluxe.com Bikini Luxe - Designer Bikinis - Luxury Women's Fashion

Using app

Over 3 years

Total reviews

24

Average rating

5.0

5 / 5 Share

Dec. 11, 2015

Fantastic app, easy to install and works really well! Would definitely recommend!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2015

Just installed 10 days ago, and so many orders have been already recovered. It really is worth to pay just $8/month, while you can get 100 times as much. Fernando is very helpful providing the top-notch customer service. Very happy with the app!

Using app

About 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2015

I wanted to let this run for some time before reviewing so i could give a far more fair review. I am absolutely pleased with the APP and how it works. I'll be fair, there have been one or two times it seems to have missed an email, however support is SUPER QUICK to reply and sort things out. The email editor is easy to use and make look nice, the setting tabs are easy to work through and configure. So far this $8 (I mean come on, that's what? the price of lunch?) a month APP has paid for it's self more then 20 times since installment.

Using app

Over 1 year

Total reviews

6

Average rating

3.2

5 / 5 Share

May 14, 2016

I have recovered over $1,900 worth of sales since installing it in mid-July 2015. Overall, this $8/month app has paid for itself about 23 times over with its series of three easy to customise abandonment emails. Install it today, you won't be sorry.

Using app

Almost 3 years

Total reviews

18

Average rating

4.3

5 / 5 Share

Nov. 15, 2015

Great App. Really easy to use, easy to set up. Lovely templates. It works great and the customer support is very friendly, helpful, and on top of it!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2015

fantastic support, very customizable, great data - thanks!

Store

Lstn

Using app

Almost 10 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 26, 2015

I just installed this app and it was easy to install. I had one question that I emailed to their support team and in less than one hour I had my answer. I am looking forward to increased sales as a result of this user friendly app (and affordable too!)

Using app

9 months

Total reviews

32

Average rating

5.0

5 / 5 Share

Oct. 21, 2015

This is an excellent app. It does what it says and more. A must have for any shop doing re-marketing email campaigns. It also installs easily. If you have any questions, Fernando is always there to help with his awesome customer service. Highly recommend this!

Using app

About 2 months

Total reviews

18

Average rating

4.8

5 / 5 Share

Oct. 19, 2015

This is great! I love it and for $8 per month its fantastic value! A must for any store owner.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 9, 2015

Great app at a good price. Customer support has been excellent, helping with the design of the template. I had been using another service for this purpose, but the clean design of the email templates and the ability to see stats and analytics on the performance make this app a much more complete service.

Using app

About 2 years

Total reviews

14

Average rating

4.9

5 / 5 Share

Oct. 4, 2015

Irreplaceable app for any online store. Customer support is magic and they fix everything in no time! Keep up the good job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2015

AWESOME app. very easy to set up. Love the contact us tab you can add on the edge of your site, and the customizable template for the abandon checkout email. You can see your stats, to compare how many sales you have recovered right from the apps main page. Good stuff!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 24, 2015

saves those lost customers and allows you to contact them with beautiful email template!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 17, 2015

Fernando offers the best CS experience ever, he's great and always reply quickly. I love this APP!!!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2015

Great APP. Great Support. I recommend it :D

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2015

I have recovered $1,300 worth of orders in the last 30 days with this app. The developer could not be more helpful, first class all the way :)

Using app

About 2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 3, 2015

Thanks to this app just today I have recovered over $200 in orders, just today. I am not even talking about all the other days. I am BEYOND HAPPY.....what this app will do for you is worth is. If your site is really active then this is a must!

Using app

2 months

Total reviews

1

Average rating

5.0