Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.9
feedback
501
chart
#5,903
All reviews
Rating Breakdown
Review RSS Feed
Nov. 14, 2022
Support is amazing, spoke on the phone with Nallely who took the time to help me and was so patient and understanding!
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! Again, thank you so much! Nallely
Nov. 9, 2022
I really like their customer service. It is super fast and they are very helpful. I am really impressed
Thank you! Your comments are very valuable to us. We will always do our best to take care of your needs :) Have a nice day! Customer Success Team
Oct. 28, 2022
Service génial, donc je recommande Tous les e-commerçants doivent utilisés ce service. Restez comme vous êtes, ne changez rien
Merci beaucoup pour vos gentils commentaires. Nous faisons de notre mieux pour fournir à nos clients le meilleur service possible, et nous sommes toujours ravis qu'un client nous en fasse part. A votre service. L'équipe de support Sendvio
Oct. 21, 2022
This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!
Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :) All the best, Sarahy
Oct. 20, 2022
It great app, and has great customer service! I enjoy sending my NL with them! Please update the video tutorial :) for the rest you guys are great
Thank you for your feedback and your awesome comments! We will create new tutorial videos for domain authentication with multiple DNS providers :)
Oct. 12, 2022
amabilidad, profesionalidad y paciencia. Ojalá todos los profesionales sean así! estuvimos poco tiempo al telefono, ya que me lo indicó muy bien todo!
Estamos felices de saber que tuvo una grata experiencia con Sendvio, agradecemos el tiempo que dedicó para escribir esta reseña y sus palabras tan gentiles, significan mucho para nosotros. Será un placer seguir atendiéndolo :)
Sept. 23, 2022
Sarahy is one in a million support agent. She gave me priceless suggestions of how to set my abandoned e-mails/templates according to the latest standards in the industry. App itself is amazing and easy to use.Huge thanks again!
No words can express my appreciation and gratitude for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy S
Sept. 22, 2022
I use a lot of apps for my online store. This app has not only been helpful in my store, but the customer service is top notch. Sarahy popped up right when I was trying something new, ended up answering all my questions on the spot, and designing brand new pop ups from scratch in a very short amount of time. Very happy and would recommend!
I really appreciate the awesome review you have given us! I was honored when you expressed your appreciation for my service. Please let me know if there's anything I can do for you, big or small, I am always here to help :) All the best, Sarahy S
Sept. 9, 2022
I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!
Thank you so much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Sarahy
Sept. 7, 2022
They have the best customer service and the most timely feedback. I think it is the most cost-effective one of the same types of Apps I have used.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
Sept. 7, 2022
The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team
Sept. 7, 2022
Nallely was very helpful with our one on one call to resolve an issue I was having for multiple days. Amazing customer service. She's very knowledgeable. Highly recommend!
Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
Sept. 5, 2022
Really good app and customer support!Solved all my problems at once! And the visualization is also very well.
Thank you very much for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help.
Sept. 5, 2022
Support has been great, The interface is pretty straightforward. I use it will all my shopify stores
Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)
Aug. 31, 2022
Sarahy, was absolutely smashing, so helpful, honestly going out of her way s to help, I didn't even realise how helpful they are I would give a 6 star if I could
This awesome review is very kind of you. We really appreciate it! Please let us know if there is any opportunity to help you with anything you may need. We will always be more than happy to help :)
Aug. 22, 2022
Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app
Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)
Aug. 18, 2022
New Starter To This App. Enjoying The Simplicity Of It. Also, Support Team Sarah Is Awesomely Helpful
Aug. 17, 2022
Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up
We really appreciate your amazing comments! We will be available to support you with everything you may need :)
Aug. 5, 2022
I use this app and I will never switch on another one. There are 2 reasons: The app is Perfect! The customer support? - just WOW - I never had a better experience with other customer support. Fast reply, friendly, patient, helpful... A fantastic organization! Thank you, Fernando! ___________________-UPDATE_________________ This is my 2nd time asking for help, and I got the same. Sarahy from customer support, bear with me for 3hours to build edit and finish all templates. They look fantastic. Thank you Sarahy. Thank you SENDVIO
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
July 30, 2022
I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team