All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Sept. 23, 2022

Sarahy is one in a million support agent. She gave me priceless suggestions of how to set my abandoned e-mails/templates according to the latest standards in the industry. App itself is amazing and easy to use.Huge thanks again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

No words can express my appreciation and gratitude for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy S

5 / 5 Share

Sept. 22, 2022

I use a lot of apps for my online store. This app has not only been helpful in my store, but the customer service is top notch. Sarahy popped up right when I was trying something new, ended up answering all my questions on the spot, and designing brand new pop ups from scratch in a very short amount of time. Very happy and would recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate the awesome review you have given us! I was honored when you expressed your appreciation for my service. Please let me know if there's anything I can do for you, big or small, I am always here to help :) All the best, Sarahy S

5 / 5 Share

Sept. 9, 2022

I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!

Store

CookSum

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Sarahy

5 / 5 Share

Sept. 7, 2022

They have the best customer service and the most timely feedback. I think it is the most cost-effective one of the same types of Apps I have used.

Store

Evaless

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)

5 / 5 Share

Sept. 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team

5 / 5 Share

Sept. 7, 2022

Nallely was very helpful with our one on one call to resolve an issue I was having for multiple days. Amazing customer service. She's very knowledgeable. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!

4 / 5 Share

Sept. 5, 2022

Really good app and customer support!Solved all my problems at once! And the visualization is also very well.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you very much for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help.

4 / 5 Share

Sept. 5, 2022

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)

5 / 5 Share

Aug. 31, 2022

Sarahy, was absolutely smashing, so helpful, honestly going out of her way s to help, I didn't even realise how helpful they are I would give a 6 star if I could

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

This awesome review is very kind of you. We really appreciate it! Please let us know if there is any opportunity to help you with anything you may need. We will always be more than happy to help :)

5 / 5 Share

Aug. 22, 2022

Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)

4 / 5 Share

Aug. 18, 2022

New Starter To This App. Enjoying The Simplicity Of It. Also, Support Team Sarah Is Awesomely Helpful

Using app

3 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Aug. 17, 2022

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your amazing comments! We will be available to support you with everything you may need :)

5 / 5 Share

Aug. 5, 2022

I use this app and I will never switch on another one. There are 2 reasons: The app is Perfect! The customer support? - just WOW - I never had a better experience with other customer support. Fast reply, friendly, patient, helpful... A fantastic organization! Thank you, Fernando! ___________________-UPDATE_________________ This is my 2nd time asking for help, and I got the same. Sarahy from customer support, bear with me for 3hours to build edit and finish all templates. They look fantastic. Thank you Sarahy. Thank you SENDVIO

Store

Pcheery

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)

5 / 5 Share

July 30, 2022

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

July 18, 2022

i like the way you talking real person SARAHY was nice answered all my questions very professional i recommended sarahy with all work she done for me again thank you very much you are truly deserve 5 stars⭐

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! I was honored when you expressed your appreciation for my service. Your approval makes all my effort feel worthwhile | Sarahy :)

5 / 5 Share

July 6, 2022

Un service client très professionnel et à l'écoute. Je vous recommande de l'installer vous allez aimer

Store

Yiemo

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous ! Nous serons toujours disponibles pour vous aider dans tous vos besoins :)

5 / 5 Share

July 4, 2022

This app is amazing and the customer service is even more amazing. Everything in the app is literally setup for you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Robert! I really appreciate your review. It is very rewarding knowing that you are pleased with my service and I will be happy to assist you with any further inquiries :)

5 / 5 Share

June 30, 2022

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)

5 / 5 Share

June 29, 2022

great customer service. sarahy is friendly and helpful. and app automation is also good and effective, still a few more things to update but overall this app is very good and cheap compared to others app.

Store

Klanza

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! I will keep doing my best to help with anything you may need :)

5 / 5 Share

June 27, 2022

Needed some advice on the new version. The guy who supported me was extremely helpful and patient.Excellennt service!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time out to share your experience with us! We will always be available to help you with anything you may need :)