Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
496
chart
#7,494
All reviews
Rating Breakdown
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July 19, 2022
I have updated my review, my initial review was poor purely because of a communication error, Thank you to Nallely for doing a fantastic job sorting out the problems i had and everything is all the way i want it and working perfectly, I highly recommend this app as it is so easy to set up and if you do have any difficulties the support is outstanding, thanks again,, stephen
Hello Stephen! Thank you for the compliment, but I must admit it was a team effort. I certainly could not have met your expectations without my fellow colleagues. I am sure they are as grateful as I am for this review. We will be happy to continue offering a good service :)
June 26, 2022
Good app with many mailling features. Support was very responsive and quick to help with my requests.
Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!
June 21, 2022
The customer support this app provides is second to none... very professional and patient support agents.
Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.
June 17, 2022
one of the best app for checkout recovery. Support is pretty fast and always helpful . one of the best app for checkout recovery. Support is pretty fast and always helpful .
June 7, 2022
nice support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 18, 2022
INCROYABLE, le support est juste parfait, ils ont reussis a trouver le petit truc qui fesait que mes clients n'achetaient pas, et a changer ca, Merci !
May 17, 2022
Merci beaucoup a Sarahy qui a pris plus d'une heure et demi pour m'expliquer pas à pas comment fonctionne l'application. Je la trouvais très compliquée au debut cette application, mais Sarahy a été patiente et m'a guidé jusquau' bout, merci infiniment pour son aide, je peux maintenant profiter du plein potentiel de abandonment protector :) Service client vraiment au top, merci encore à Sarahy <3
April 27, 2022
Great app! Awesome service! I have been struggling updating my marketing emails and Nallely has been so helpful fixing all issues I had! Thank you! Totally recommended !
Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to continue supporting your business :)
April 14, 2022
Love the app. It is highly recommended by many and does the job perfectly well............................................
Thank you! We really appreciate your review! Through our support channels, we will be happy to help you with any service you may need to show our appreciation.
March 18, 2022
good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.
March 18, 2022
Nallely was very helpful with reviewing my email templates to make sure they were good before enabling them. She also sent me a great email with helping me on my subject lines and pre-headers. Thanks again for your help :)
Feb. 22, 2022
I like this app. Very good customer service from Nallely!! I would recommend. Already 6 sales in 3 days from this app!
Feb. 21, 2022
This app is truly AMAZING, you can recover up to 40% of your abandoned checkout, their price plan is super affordable and their support team will help you out when you need them. Highly recommended!!
Feb. 17, 2022
Nallely was extremely helpful in supporting me with my inquires. Provided extremely detailed advice and feedback. Highly recommend
July 12, 2022
Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.
We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)
Jan. 27, 2022
Since we have installed this App, we no longer worry about abandoned shopping carts. I know this App will do several attempts to bring back the lost customer. The App also has some other great features e.g. thank you email and automatic receipt generator email.
Jan. 21, 2022
Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.
Jan. 21, 2022
A very precise and fast support, at the top ! Thank you very much to Sarahy.S for her great help ! I recommend.
Jan. 7, 2022
Super service ! Très pratique et facile d'utilisation ! L'équipe de Abandonment Protector est à notre disposition 24/24. Merci encore