All reviews

Rating Breakdown

  • 5
    90% (1,409 ratings)
  • 4
    6% (91 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (4 ratings)
  • 1
    3% (48 ratings)

Reviews with Text

  • 72% (1,125)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 3, 2022

This app is terrible. Initially, I thought it was a helpful app, so I subscripted to this app and start the monthly payment. But just on the third day, the app caused a devastating problem in my shop, and I need to spend days to fixed the problems one by one. The robot automatically replaced all my product's meta and title. what's more, they are unable to fix this problem caused by their app, and they just can feel so sorry...In addition, to avoid more risks that might be caused by this app, I have deleted it and asked them for a refund. they refused.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, We sincerely apologize for the issues you've experienced with our app and the impact it has had on your shop. We completely understand your frustration and regret any inconvenience this has caused you. Please know that we are here to assist you, and we are more than willing to help you with your refund request. Your satisfaction is important to us, and we want to ensure that we address your concerns as quickly as possible. Kindly reach out to our customer support team so we can assist you further. Thank you for your understanding, and we appreciate your feedback. Warm regards, SEOAnt Support Team of Channelwill

1 / 5 Share

May 14, 2023

Dear shopify users, I am not going to be judgemental but I am going to tell you my experience with SEOAnt I have an issue with my shopify admin which keeps reloading constantly and not being able to customize it. I asked an expert who was able to determne the issue and said it is SEOAnt app keep throwing errors So I contacted them to solve this issue and no luck so far to the point they stopped answering me on their chat and when they answer they ask me to e patient finallyI decided to uninstall the app I do not understand howcome an external expert is able to fix it and their experts are not Anyway, finally I unistalled the app and every thing now working well another issue they always report to me that there are 2744 broken links I redirced these broken links hundreds of time and they keep sending me the same report I checked my site by using another app and no broken links !! Why is that? No answer ! I had issues with them before but I will not bother you with all now I am happy that my admin is working fine now and I will not reinstal this app any more in essence, I am fully unsatisfied with them and their support to answer my question and solve my issues promptly ( I do not think they know how to fix bugs in their app)

Using app

8 months

Total reviews

18

Average rating

4.8

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

1 / 5 Share

July 29, 2024

When I optimised images, it corrupted many of them with strange artifacts/defects that looked like weird photoshopping. Support was good explaining how to restore, but that experience immediately broke my trust in the app. Subsequently, after removing, I have found it has left behind schema code that is affecting my store's schema.

Using app

3 months

Total reviews

7

Average rating

3.6

Developer Reply

Thank you very much for taking your time to leave a review for us, and we really really appreciate this. Thank you soooo much.  And I was wondering if you have any suggestions or feedback for us to make an improvement. We are always committed to providing the best service to our customers. 

1 / 5 Share

Dec. 30, 2025

it wants unnecessary access permission: - View personal customer data (emails, phone numbers, addresses). A normal SEO app does NOT need this. - Edit orders !!! - View Shopify admin -Edit other data (Locales, Shopify Markets settings, translations)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help

1 / 5 Share

Nov. 20, 2024

Do not use the AMP speed function at SEOAnt. I paid for this feature and went from a speed of 90 (of 100) on PC and 30 (of 100) on mobile to 28 (of 100) and 11 (of 100). When I then launched the original theme that was copied before the APM speed process took place, the speed on the original theme was now also 28 and 11. What a complete disaster. And then the support told me to go find an external expert to fix it. Can you beleive it??? Stay away from SEOAnt or you might lose you data, your speed or maybe your shop

Using app

Almost 3 years

Total reviews

20

Average rating

3.6

Developer Reply

Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help

1 / 5 Share

Feb. 27, 2022

BEWARE!!! I do NOT recommend this app. They said they would optimize my site - when I asked for them to provide me what that means/ how that would affect my site they said not to worry it will just make the site speed faster. They downgraded the quality of ALL of my images, removed ALL pop-up sign up forms, ALL without my permission. Did this during a sale I was running on my site - performed the actions on a Friday and here it is on a Sunday and their support team is telling me I have to wait for their working hours to fix it. Do not give them access to your code - they don't provide any details on what they do and clearly don't have the support to fix anything in a timely manner. I will probably end up having to spend a bunch of time figuring out all the changes they made to my code and hire someone to fix it. Not worth it, don't do it.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello Vivian, We're sorry, we'd love to double-check the site for you and fix any issues caused by optimization, we'll deal with it and get back to you within 24 hours of your authorization. I wish you all the best, business and family. Looking forward to reply. Sincerely, Giraffly Team

1 / 5 Share

July 4, 2022

i am excited to review the proplan and see if it impacts organic sales. It would be great if it offered a timeline to how it influences sales. Support is accessible and the functions are simple to follow. Waiting now to see if it impacts sales. Months down the line and hours spent using it. It's fun to use but does not lead to any noticeable gains. You're mislead by the colour coding that you're making things change but in real terms, sales stay the same. The app encourages you to make change e.g. add tags to the titles. The advice is bad in terms of what google likes and it has to be undone manually. I spent weeks making the changes and there's been no benefit to the store. I feel like I have been conned

Using app

7 months

Total reviews

16

Average rating

4.3

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

1 / 5 Share

Sept. 16, 2020

You have to be very careful with this app. 1. In my case app created massive double meta title and better desription. Due to this Goole rating fall down below zero and SEO FU. 2. 404 redirect caught only 1-2% of issues. 3. Customer service never replay on my email.

Using app

10 months

Total reviews

7

Average rating

3.4

Developer Reply

Thanks for reaching out. Sorry for the inconvenience the app caused you. It seems there is some misunderstanding. We appreciate if you could listen. 1. When you edit meta title and better description by our app, it will replace the Shopify data. If there are the double meta title and better description, might because there are several apps you used. Do not worry about that, we could help to remove it. 2. We have report you 404s email every day, it seems that you haven't redirected them. Sorry to say that, the feature only detects 404 links the first time you install, we are upgrading. 3. We checked the email we have not received the email from you, the last one is on December 6, 2019. There are many emails, questions, we are trying to reply all, if we miss the one, please contact us to confirm. Thank you for your patience and your support. We are looking for the talk further. Nice all day.