SEOWILL: AI SEO & AI Blog Post
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I cannot give this app a good review because they made it extremely difficult to cancel. Be ware of SEOWILL!
Totally confusing to set up and to use app has other app upsells. The ai support is of no use when getting started.
Good day! Thank you so much for taking the time to share your feedback. We are truly sorry to hear that your initial experience with our app was frustrating and confusing. We completely understand that setting up SEO can feel highly technical and overwhelming when you are first getting started. It is a complex field, and it is completely normal to find it challenging at the beginning. Please rest assured that we are here to make this process as smooth as possible for you. We would love to clarify that we do not rely on unhelpful AI bots for support. We actually have a dedicated team of real, human support agents available 24/7 to guide you step-by-step. Upon reviewing our chat history, we noticed that one of our live agents was actively typing out personalized setup instructions and recommendations for you. However, it looks like you might have been busy or had to sign off before you could see their messages. We completely understand that your time is valuable and you may have had other urgent matters to attend to! Regarding the in-app recommendations, our goal is to offer additional growth tools for businesses as they scale, but our primary focus remains helping you get the absolute best value out of your current plan without any pressure. We would genuinely love the opportunity to make this right for you. Whenever you have a few minutes, please reach out to our chat support again. A real person will be waiting to walk you through the entire setup process, step-by-step, until your store is fully optimized. Thank you again for helping us improve, and we hope to welcome you back soon! Warm regards, SEOWILL Support Team
WARNING!! I Tried the free trial. Too many changes were done automatically by them at one time. This triggered a suspension from Google Merchant within 24 hours. BEWARE!!!!!
Hello there, This is Jenny, the Supervisor of our Support Team. First and foremost, please accept our sincerest apologies for the immense stress and frustration you’ve experienced. We completely understand how incredibly alarming a Google Merchant Center suspension can be for your business, and we take reports of this nature with the utmost seriousness. Our team immediately launched a thorough investigation into your account's activity logs to see how we could best assist you. To gently clarify, our app's automated optimization features (such as image alt text and meta tags) are designed to save you time and are fully reversible at any time. According to our technical logs, these automated tasks were not initiated or executed during your trial period. While this indicates that our app did not make the changes that triggered the suspension, we genuinely want to help you get to the bottom of this. If you are open to sharing more details, our team would be honored to help you investigate the root cause and assist in getting your Google Merchant Center back on track. Regarding the billing charge, we completely understand your concern and frustration. Because Shopify automatically manages all platform transactions once a 7-day trial concludes, we as third-party developers unfortunately do not have direct control over their billing system. However, please rest assured that we are fully committed to helping you resolve this. I have already personally reached out to you via WhatsApp. Please feel free to reply to my message whenever it is convenient for you. I will personally supervise your case and guide you step-by-step until your billing concerns are completely and satisfactorily resolved. Thank you so very much for your precious time, patience, and cooperation. We truly hope to have the opportunity to support you and make things right. Warmest regards, Jenny
Uninstalled this app and it left loads of code and "html sitemap products link that I can not remove.
Hi there, This is Jenny, the supervisor of the SEOWILL Team. Thank you for your feedback, and I’m really sorry for the inconvenience this has caused you. We checked our system, and we were unable to find a support request from your store prior to uninstalling the app. Based on your description, it is possible that the issue is related to the Site Speed Up feature and/or the XML/HTML sitemap module that was enabled during usage, which may leave generated code or sitemap links on the theme after uninstall. Please don’t worry — this can be fully resolved. Our technical team can help you remove all residual code and clean up the sitemap-related content from your theme to ensure everything is properly restored. If you are open to it, please feel free to contact me directly email [email protected], and I will personally follow up on your case and make sure it gets handled as a priority. Looking forward to helping you resolve this. Best regards, Jenny
Update. They have now refunded....so all is good......They have promised to improve the response for refunds. ....great app but not good when try to get refund...they use every single excuse.....and shopify as bad...none taking responsibility and Ive had too pay for two months to SEOWill just to be able to get the website live again.
Hi there, This is Jenny, the Supervisor of the SEOWILL Team. First, I sincerely apologize for the frustration and inconvenience you’ve experienced during the refund and billing process. I fully understand how this situation has been stressful for you. To clarify, Shopify’s billing system does not allow app developers to directly remove or cancel invoices once they are generated. This is also why, in earlier stages, when payment had not yet been completed, we were only able to issue credits in accordance with Shopify’s policy rather than directly refunding or reversing charges. From what we can see now, your invoice has already been paid, and your store is still on an active paid subscription. Please kindly note that as long as the paid plan remains active, Shopify will continue generating charges according to their billing cycle. That said, we still absolutely want to help resolve this properly for you. We are still willing to arrange a refund where applicable and support you in resolving the issue as smoothly as possible. Our team has already shared my direct contact details. You are welcome to reach me anytime via Whatsapp. I will personally look into your case and assist you further once I hear from you. Thank you for your understanding and cooperation. Best regards, Jenny
Sadly cant do much with the free options...
Good day! This is Jenny, the Supervisor of the SEOWILL Team. Thank you for your feedback, and I’m sorry to hear that the free plan did not fully meet your expectations. Our free version is designed with certain limitations in terms of features and usage quotas. That said, I truly understand your needs, and I’ve made an effort to apply some additional benefits for your account to better support you. I’ve already reached out to you via email [email protected] with more details. Please kindly check your inbox when you have a moment—I’d really appreciate your thoughts and am happy to assist further based on your needs. Looking forward to your reply. Best regards, Jenny
this is scammer app i have not permission to traffic in our store this app charge me 277.58GB. i want to refund my amount 277.58Gb i am very disappointed for this app
Good day, This is Jenny, the Supervisor of the SEOWILL Team. I’m very sorry for the frustration and concern this situation has caused you. After carefully checking your case, the charge occurred because the annual plan had been activated previously. According to Shopify’s billing system, once a subscription is activated, the charge will be processed by Shopify. That said, as soon as we received your refund request, we immediately proceeded with the refund for you. The refund has already been successfully issued—please kindly check your original payment account for the details. If you have any further questions or need additional assistance, please feel free to reach out to us. Thank you for your understanding. Best regards, Jenny
There is no other app and management as spoiled as this. When I discovered it in 2024, I was buying extra AI credits and using them to create SEO like titles and meta for product pages, and I was very satisfied. I bought 2600 extra credits to edit my pages, then I saw they were reset. They told me credits reset every month, and I told them that I bought these with an extra payment, and they unlocked my credits. Then they said the Pro plan has a 2000 page limit and that this does not reset monthly. When I bought these credits, there was no such rule. I used my credits on the free plan for 3 months because I paid extra money for these credits; they were not monthly credits given to me. Then they increased each listing from 2 credits to 4 credits. In short, it might be usable for people with few listings, but this is not an app worth paying $50 per month for 500 credits. They used to be more modest and helpful; now, even though they sell credits, they are never helpful. In short, it is absolutely not worth the money.
Good day, This is Jenny, the Supervisor of the SEOWILL Team. We sincerely apologize for the inconvenience this may have caused you. Our development team has carefully reviewed your feedback, and we truly appreciate you bringing this to our attention. Regarding your request for additional AI credits, I have already shared the most suitable solution with you via email from [email protected] . When you have a moment, please kindly check your inbox (and spam folder just in case). I would really appreciate your feedback on the proposed solution so we can further assist you if needed. We are committed to supporting you and making sure you get the best possible experience with our app. Looking forward to your reply. Best regards, Jenny
Good day, This is Jenny, the Supervisor of the SEOWILL Support Team. We have received your refund request, but unfortunately we have not been able to reach you successfully. If you happen to see this message, please kindly contact me directly via email [email protected] so I can personally assist you in processing the refund as quickly as possible. Thank you for your cooperation, and I look forward to hearing from you. Best regards, Jenny
They charged us twice in a month and their support ignored my emails. Check your bill. They are sneaky
Good day, I hope this message finds you well. Thank you very much for taking the time to share your feedback. We truly appreciate you bringing this matter to our attention, and we sincerely regret any frustration or misunderstanding this situation may have caused. After carefully reviewing our billing records, we would like to clarify that there were no duplicate charges for the same billing cycle. The reason it may appear that you were charged twice in one month is because the payment for the previous month was not successfully completed, so Shopify automatically collected the outstanding balance together with the following month’s charge. As a result, both amounts were processed at the same time, even though they correspond to two different billing periods. In addition, our support team did send several follow-up messages to you during this time in an effort to assist and clarify the situation, but unfortunately we did not receive a response. We truly regret if any of our messages did not reach you as expected. We sincerely appreciate your understanding and would very much welcome the opportunity to assist you further. If you have any remaining questions or would like us to review your billing details together, please feel free to reply to this email at your convenience. Thank you again for your time and understanding. We look forward to hearing from you. Best regards, SEOAnt Support Team
I want full refund. I have used this app for months. I have assumed that plugin features was working. But AMP freature was not working. And my SEO score have been dropping for months!!! DONT USE THİS SCAMMERS' PLUGIN!!!
Good day, Thank you very much for taking the time to share your feedback. We truly appreciate you bringing this matter to our attention, and we sincerely apologize for the frustration and concern this situation has caused you. Regarding the AMP feature you mentioned, our development team has carefully reviewed your case and has already resolved the related issue. As Google needs some time to recrawl and update its data, we kindly ask you to allow a short period for these updates to take effect. Once Google completes the update, the issue should be resolved accordingly. We are very sorry for any inconvenience this may have caused and genuinely appreciate your feedback, as it helps us continue to improve our product and service. If you notice anything unusual in the meantime or have any additional questions, please do not hesitate to reach out—we are more than willing to assist you further. Thank you again for your patience and understanding. Best regards, SEOAnt Support Team
Very disappointed. The Pro Plan says 2000 images per month, but the app stopped at only 704 and claimed the quota was full. Support gave excuses and did not fix the issue. Misleading app.
Good day, We’re sorry for any confusion regarding your Pro Plan. 🙏 The 704 you mentioned refers to the number of products, while our quota is based on the total number of images — each product may contain multiple images. We truly appreciate your understanding. Regarding additional options, our supervisor has already reached out to you via email. Please kindly check your inbox, and we look forward to your reply. 💛 Thank you for your patience and support, and we wish your business continued success and growth. 🚀 Best regards, SEOAnt Support Team
すべての画像のファイル名が変わったのは非常に良くない。またテーマも壊れた。非常に残念です。
Hello There, Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns. All the Best, SEOAnt Support Team of Channelwill
Months of Work Destroyed — Avoid This App ====== This app wiped out months of careful work on my store. Without warning, it replaced all my newly uploaded product and blog images with old, cached versions, leaving my site broken and unprofessional. The so‑called “optimization” is reckless: instead of improving SEO, it sabotaged my brand identity and forced me to spend months restoring content. Customer support was unresponsive, and the design of their tools is outdated and clunky. If you value your time, your visuals, and your brand, stay far away from this app. It is disruptive, unreliable, and dangerous for any serious Shopify store. === Public Warning Message To fellow Shopify founders and store owners: I strongly advise caution before installing the SEOAnt app. In my experience, it overwrote months of carefully curated product and blog images without warning, leaving my storefront broken and unprofessional. Instead of improving SEO, its “optimisation” features disrupted my brand identity and forced me into a lengthy restoration process. If you value your visuals, your time, and your customer trust, avoid this app. There are safer, founder‑friendly alternatives that respect your content and deliver SEO improvements without damaging your store. Protect your brand. Don’t let SEOAnt compromise it.
Hello There, Thank you so much for your thoughtful feedback! We're delighted to hear that you find our platform easy to use and appreciate the guidelines we've provided. Our team works hard to make everything as clear and user-friendly as possible. We’re optimistic that with your continued efforts and our ongoing support, your SEO results will improve soon. If you ever need any tips, advice, or assistance along the way, please don’t hesitate to reach out — we’re here to help you succeed! Thanks again for sharing your thoughts. Wishing you great success with your SEO journey! All the Best, SEOAnt Support Team of Channelwill
Horrible, avoid at all costs. No customer service. Nothing is automated and nothing works properly. Very deceptive and fraudulent. Skip this as a SEO option,
Image optimizer doesn't work, keeps timing out after only 30 optimizations or so. Support wasn't very helpful.
Hi, We’re truly sorry to see that you have uninstalled our app while our technical team kept following up with your issue and locate the possible reason. We are ready to look into the issue for you, if you are open to solve the images issue, could you please kindly reinstall the app again to let all data synced so that we have the access to assist you check and fix the problem. We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests. If you have another preference or suggestion that you feel would better suit your needs, we’re also more than happy to accommodate and do our best to support you in every way we can and would truly appreciate the opportunity to continue assisting you. We would like to extend our sincere apology once again. We greatly value your feedback and hope to hear from you soon. Thank you so much for your time and I am waiting for your advice. Warm Regards, SEOAnt Team
The application doesn't even deserve a star, with a 60 dollar per month plan, only bugs, nothing works, it's the most useless application I've ever used, the support service is just as disgusting, doesn't answer questions after hours of waiting, even with reminders every 5 minutes, in any case be careful.
Hi there, We’re truly sorry to hear about your disappointing experience with the SEOAnt app, and we sincerely apologize for the frustration caused. We fully understand how upsetting it must have been to encounter issues with the application, especially on a paid plan, and we deeply regret that our support service did not meet your expectations. Please accept our sincere apologies for the delay in response and any inconvenience this may have caused you. We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests. Your feedback is important to us, and we are taking it seriously. We are actively working to improve both our product performance and the quality of our customer support to ensure this kind of experience does not happen again. Thank you for bringing this to our attention. We truly value your input and hope to have the opportunity to make things right. Warm Regards, Gill | SEOAnt Support
I used your free version and the images on my product page disappeared. This is rubbish.
Hi, Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you've experienced, particularly with your product images disappearing. We understand how disruptive and frustrating this can be, and we take such matters very seriously. Our team is willing to investigate the issue to determine the root cause. If the affected product images are still not displaying on your website, we would greatly appreciate it if you could let us know. We are committed to resolving this promptly and restoring full functionality. We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests. We truly value your trust and would welcome the opportunity to make things right. Thank you again for your patience and understanding. We look forward to hearing from you. Warm regards, Gill SEOAnt Support
Good day, I hope this finds you well! Could you please provide more details about any issues or questions you may have? Our support team is available 24/7 and is always ready to help you ensure the best experience with our app. 🙏 Thank you for your time, and we truly appreciate your feedback. We also wish your business continued growth and great success! 🚀 We look forward to your reply. Best regards, SEOAnt Support Team
Overwrote my existing alt text even though I checked the box to prevent that.
Hi, Thank you for taking the time to share your candid feedback regarding your experience with SEOAnt. We genuinely value your input and are sorry to hear that the current feature set did not meet your expectations. Regarding the modification of your alt text, please note that when the automatic alt text feature is enabled and a default rule is set, the system will apply those settings automatically. If you’re experiencing any issues with overwriting or unexpected changes, we would greatly appreciate it if you could share some screenshots or additional details. This will help us better identify the cause and assist you more effectively. We have sent a detailed email to your registered address to address your concerns directly. Kindly check your inbox (and spam folder if needed), and feel free to respond there if you have any further questions or requests. Please don’t hesitate to reach out—we’re here to support you and would welcome the opportunity to help improve your experience with our app. We look forward to your response. Best regards, Gill from SEOAnt Team
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