SEOWILL: AI SEO & AI Blog Post
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Great experience every time with customer support. I worked with Jane today who was the sweetest and most patient person. Your people make you a great company.
Hello there, Thank you for taking the time to share your positive experience with our customer support team! We're so glad to hear that Jane was able to assist you and provide excellent service. We value our team and are proud to have such dedicated and kind individuals representing our company. All the Best, Gill | Customer Support
So many issues. Notice how many reviews are about the quality of support? Sure, the support folks are nice. The amount of reviews citing the need to contact support should give you pause because: the app does not work. I have tried this app 3 times now and each time I end up uninstalling it soon thereafter because some major paid features simply don't work. And support can't or won't fix it. They will talk to you about it but then that's it. They won't provide forward-looking instructions or a timeline they can abide (always 12-24 hours for resolution, then they push it another day, and another day.) They always need access to the store, which concerns me when they are not truly able to fix the issues. Why do they need so many permissions to the store? That's very suspicious. Bulk editing does not work. And that is a paid feature. So if you have tons of content you want to edit in bulk, this app won't do it. Other UX features: if you need to edit H1 headers, doing so won't trigger the save function. You'll have to edit the H1, then add a space, and THEN the save button will appear. It's all just very sloppy.
Hello there，good day！ We sincerely apologize for the difficulties you’ve experienced, and we completely understand your frustration. Our support and technical teams are dedicated to resolving your concerns, and we deeply regret that you felt let down by the process. The reason we request access to your store is because some issues may require edits to the theme code, and we only seek the necessary permissions for this specific part. Please rest assured, we will always confirm any changes with you before proceeding. We have also recently optimized the bulk editing feature to improve its performance. If you require any further assistance, please don’t hesitate to contact our support team—we are here to help and will do everything we can to ensure a smooth experience for you. Thank you for your understanding, and we appreciate your feedback. Warm regards, SEOAnt Support Team of Channelwill
Hello there, Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please feel free contact us any time!! Happy Selling! Gill-SEOANT Support
great app . very useful and fast , covers all required seo points , ai is great and easy to use . Support is also great and fast . Keep up the great work guys
Hi there, Thank you so much for your positive feedback! We're thrilled to hear that you find our app useful and easy to use. Our team is always here to support you and we appreciate your encouragement to keep up the great work. All the Best, Gill | Customer Support
In my journey to optimize my SEO on SEOAnt I was so lucky to have landed upon "Gill" to help me navigate my way through. She was very knowlegable, professional and patient, she stayed with me on the chat for the entire time and helped me get from one page to the next, completed. Making it easy for me to understand and finish.
Hello There, Thank you for sharing your positive experience with SEOAnt support team. I am also greatful to assist you all the way. I wish you all the best and happy selling! If you encounter any problems or concerns, please don't hesitate to contact us again. Thank you! All the Best, Gill | Customer Support
perfect support
Hello There, Thank you for the positive feedback! We're glad to hear that our support team help you fix your problems and concerns. If you have further issues or concerns, please feel free to contact us again. Thank you! Regards, Gill | Customer Support
fixed a great deal for me
Hello There, Thank you for the positive feedback! We're glad to hear that the app help you fix the issue that provide a great result on your end. Regards, Gill | Customer Support
Hello there, Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please feel free contact us any time!! Happy Selling! Gill-SEOANT Support
very good
Hello there, Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please feel free contact us any time!! Happy Selling! Gill-SEOANT Support
this app very very easy and light work and big result gave
Hello There, Thank you for the positive feedback! We're glad to hear that the app is easy to use and provides great results. Regards, Gill | Customer Support
Hello there, Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please feel free contact us any time!! Happy Selling! Gill | SEOANT Support
Quick and great working customer service! I really recommend this app to people who is new on SEO...
Hello There, Thank you for your recommendation! We're thrilled to hear that our customer service was quick and effective for you. We appreciate your feedback and are glad to hear that our app has been helpful for those who are new to SEO. Thank you for choosing our app and we hope to continue providing you with great service and features. All the Best, Gill | Customer Support
Definitely the only SEO APP you will need....Great Support, it helps optimize all your daily functions to get more done every day and gain that SEO Traffic organically ! Highly Recommended to anyone serious about Ecommerce
Hello :) Thank you for your recommendation! We're thrilled to hear that our app has been helpful in optimizing your daily functions and increasing your organic traffic. Our team is committed to providing great support and we appreciate your feedback. We hope to continue serving your SEO needs in the future. Regards, Gill | Customer Support :)
Every interaction was marked by a remarkably quick response. Their service was not just fast, but also exuded a level of professionalism that's rare to find these days. Truly a refreshing and commendable experience.
Hello there, Thank you for your kind words! We strive to provide excellent service and are delighted to hear that our quick response and professionalism made a positive impression on you. We appreciate your feedback and hope to continue exceeding your expectations in the future. All the Best, Gill | Customer Support :)
nice support, overall great shopify app experience. Would recommend this app to anyone try to upskill their SEO.
Hello there, Thank you for your kind words! We're thrilled to hear that you've had a great experience with our app and that it's helped you with your SEO. We appreciate your recommendation and look forward to continuing to support your business All the Best, Gill | Customer Support
Rienna was SUPERB - gave me invaluable help and support online. So grateful, and many thanks indeed x
Hello :) That's wonderful to hear! I'm glad Rienna was able to provide you with such valuable help and support. It's always great to have people in our lives who are willing to lend a hand and make a difference. Thank you for expressing your gratitude and appreciation. Best Regards, Gill | Customer Support :)
Great support! Very helpful and useful. Still using and testing the app, some instant improvements.
Hello :), Thank you for your positive feedback! We're thrilled to hear that you found our support to be great, helpful, and useful. We're glad that you're still using and testing the app, and that you're seeing some instant improvements. Please don't hesitate to reach out if you need any further assistance in the future. Best Regards, Gill :)
réponse rapide, efficace et précive, elle a su répondre a mes atttentes en un temps record! merci beaucoup !d
Bonjour, Merci pour vos commentaires positifs ! Nous sommes ravis d'apprendre que vous avez trouvé notre application facile à démarrer et que notre équipe de support était facilement disponible. Nous nous efforçons de fournir une expérience transparente à nos utilisateurs, et nous sommes heureux de savoir que tout s'est connecté sans problème pour vous. N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations à l'avenir. Gill :)
supportive and clear communication .......................................................... ........................................................
Hello there, Thank you for your positive feedback! We're glad to hear that our communication was supportive and clear. We believe that effective communication is key to providing excellent service, and we're delighted to know that we were able to meet your expectations. Please don't hesitate to reach out if you need any further assistance in the future. All the Best, Gill | Customer Support
The perfect application, the customer service replies very quickly, for novices, on-site SEO is undoubtedly a very difficult thing to do, but this application can list all the things that can be done to help you do SEO
Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our application to be perfect and that our customer service team is quick to respond. We understand that on-site SEO can be difficult for novices, which is why we strive to provide a comprehensive list of things that can be done to help with SEO. We appreciate your business and hope to continue providing you with excellent service in the future. All the Best, Gill :)
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