SEO Manager | venntov
SEO Manager | venntov
Rating
4.8
feedback
1,749
chart
#1,772
All reviews
Rating Breakdown
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Feb. 16, 2021
Great APP. I tried several other apps that I hated. This app covers everything and also works with Kit. Must app for SEO and great to work with!
Feb. 5, 2021
Had some hiccups at first, but customer service was able to resolve once we discussed the issue further. Some of the customer service agents could be better in my opinion, but the service from Rob was perfect.
Jan. 26, 2021
easy to use. helpful ...................................................................................................................................................
March 20, 2021
UPDATED They promised me to full refund of my payments after uninstall the app. But 2 months passed already and replied them and never replied me back. Stay away they do not give any refund or keep their promise! ----------------------------------------- I have been using this app for 2 and a half months and all of my previous SEO works gone. I tried to contact the Support team by writing them maybe 4 times but never got any response. They only give e-mail support to which they never reply. I will open a chargeback with my credit card to this application because they are unresponsive and never give support to buyers as I can see for myself. Now I started to replace my previous works back one by one. I have lost my traffic and decreased my visitors due to this application. It does not worth it and My strong recommendation never to pay anything for this application. There are tons of alternatives even they are free. I hope now someone can see my message and contact me. But it is too late because your customer care is zero.
Hi there, I hope this finds you well. I have to admit we are quite perplexed by this review- as the only emails we got from you that went unanswered were after our (clearly stated) business hours last night. When you emailed us last night (twice) you got our auto-responder saying we would be back in the office at 8 am PDT. We promptly responded to your email upon our return to the office, but by that time- you had already written this review. We also communicated with you in November, but all of your emails were answered, and questions were resolved. If there are emails that we are not getting it is imperative that we know. We at venntov pride ourselves on excellent customer service, and we do have clearly stated business hours, as it is also important that our team gets to rest- which empowers them to always give great service 100% of the time. Our Direct of Product, Rob, has already reached out with an in-depth email explaining to you why our app does not cause performance delays. Further, I want to make it clear that it is impossible for SEO Manager to impact your site performance in relation to speed. When I quickly glanced at your store on desktop and mobile I noticed no less than 4 interstitials (popups) on mobile, and 5 on desktop. Google has made very clear statements in the past that interstitials negatively impact your site ranking. Furthermore, they have also made it clear that mobile performance is indexed before desktop performance. Moreover, I was able to do a quick site audit via Lighthouse for your store- and your performance ranking of 13 is never attributed to SEO Manager. You have many performance challenges with your store, but I can assure you that SEO Manager does not contribute to this. Further, your SEO score of 91 from Lighthouse specifically mentions tap targets as being one of your main challenges. Tap targets relate to interstitials and also impact accessibility. This will negatively impact your ranking and should be rectified as soon as possible. This is all a very long way of saying, I am sorry that you feel that you had a negative experience, and we hope that you respond to us so we can make this right. I do want to acknowledge, however, that your emails did not go unanswered, and our app did not negatively impact your site ranking. Please email back our team ASAP. All the best, Rhian Beutler COO/Co-founder
Jan. 22, 2021
Substantial support from the team. I have installed it, now I'm waiting for the results. Thanks a lot
Jan. 19, 2021
I was looking for something like that. Its really good app for SEO. Thank you who have created this app and its very affordable. Highly recommended , its really good. Easy to use, helps to check what need to be done and support team gets back within 1 day. Thank you everyone who is behind this support and app :)
Jan. 17, 2021
Been a great app, and wonderful customer support. UI is fairly easy, nice options to use. Thank you for everything
Nov. 20, 2020
I been used the app from the started my site very good. Show all my pages ranking on google very easy app to understand.
Nov. 18, 2020
I had I problem to connect the app with Google. The support was just great and within 24 hours the problem was solved.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Nov. 12, 2020
i just install this app and asked them to help me and just in the second they answer my questions and even did some code job to help me with my theme , Thank you "Amanda Tamimi" for your hard work. amazing job
Nov. 12, 2020
I used the app to help me but, I'm not having much luck with it. It is not performing well. If you could fix this problem It would help.
Hi there, I hope this finds you well. We have been emailing you behind the scenes to try help you, but I am not sure you are receiving the emails because we know that you want the app to work, and you still have it installed! We would love to know what is not working, and what is not performing well. Please let us know what problems you are having by emailing us back at [email protected] Here at venntov ( the team behind SEO Manager) we strive to give great support all of the time. Please email us and let us know how we can help you. All the best, Rhian Beutler COO+ Co-founder venntov
Oct. 22, 2020
Great app, best customer services, I have some questions, and they replay in les than 4 hours, thenks!
Sept. 4, 2020
Instalei pra testar e não me serviu, desinstalei na mesma hora e mesmo assim fui cobrado 20 dólares. Não recomendo!!
Hello, I hope this finds you well. We are sorry to hear about the mix up, and to know that you are not satisfied with our service. Unfortunately you installed our app on August 6th, and uninstalled it on August 18th- which is 12 days ( 5 over the trial period). That being said- we are still happy to refund you your money, but it is imperative that you email us back. We emailed you as soon as we got your email and this review, however we have not heard back. Please email us at [email protected]. We pride ourselves on giving excellent service 100% of the time, and we want to make this right. We look forward to connecting and to helping you out. All the best, Rhian Beutler COO/Co-founder venntov
Sept. 4, 2020
I used this app to optimize my seo. It was top, and with the bulk edit you can make your products SEO proof very Quick. They even give yoy keyword suggestions and trends. Like it
Dec. 6, 2020
the app is only usefull for the first set up of the site, after that there is no purpose of the app, there is no recommendation on a monthly basis for the money you pay, also you get the odd rndom email to say you have an 404 page, when questioned about it they dont seem to know how to help.
Aug. 24, 2020
Easy to use with many features you can choose. Support is quite fast and friendly. Looking forward to better ranking results.
Aug. 22, 2020
So far this has been a fun app to play around with. It will take time to know if it truly helps with SEO, but so far so good.
Aug. 21, 2020
One of the best app purchases we've every made. It's a one-stop app to check errors and see some Google analytics data.
Aug. 20, 2020
Easy to use - pushed my store already within high competitor keywords under the top 10 within a couple of weeks. Smooth and easy process - but content work needs anyway to be done your own ;-)