SEO Manager | venntov
SEO Manager | venntov
Rating
4.8
feedback
1,749
chart
#1,772
All reviews
Rating Breakdown
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Aug. 14, 2020
App just works. Makes SEO work so much easier. I love how it notifies me of all the redirects every day! What a lifesaver!
Aug. 14, 2020
great app loved it easy way to make search engine work for your products also easy to use 5 star to developers
May 10, 2021
We had problems early on with this app. Venntov helped sort things out and offered to give us full use of the app for FREE for life if I would change my negative review. I took them up on their generous offer, modified my review, and went on to use the app for several more months. I felt this was a standup way for them to handle things. But now in all honesty I can no longer recommend this as a 5-star app. Recently the app developed another glitch where broken links were displaying search engines as the broken link paths (as if Google, Bing, and DuckDuckGo were actual pages on my website). I contacted support but got no response. Frustrated, I threw in the towel, deleted SEO Manager, and have now moved on to the SMART SEO app {which looks to be a more effective SEO tool}. Paying money for an app that works properly, and produces good SEO results, makes more sense than hanging on to a free app that doesn't cut the mustard. That's why I'm now changing this to a 3-star review. P.S. I have to wonder how many other 5-star Venntov reviews were written for free use of their product. ---------------------------------------------------------- Reply to Rhian Beutler's comment below: After a long string of problems with SEO Manager back in August I was super frustrated with SEO Manager. As a result I posted a 1-star review. Shortly afterward I was contacted by josh Highland at Ventoov who seemed alarmed and concerned that I had experienced so many problems. Because I was dissatisfied he offered to give me the product for free for life. And in return I wrote a 5-star review. At the time the app was working and I appreciated the great service. Like I said, I spoke directly with Josh on the phone - and he sent me this message below by email on August 11 2020. ---------------------------------------------------------- Thank you for taking my call today. We have applied the 100% lifetime discount and sent the access request. What we need next is to have the app installed - https://apps.shopify.com/seo-meta-manager Don't worry about adding our code, I'll handle that portion. Please shoot me an email or text when you have the app installed.
Hi there, This was, as you can imagine, alarming to read. Obviously, as the President of the company, I wanted to take immediate action on the allegations made in your most recent updated review. For clarity- we never asked you to change your negative review. Ever. We asked to work with you on the challenges you had, and I have no documentation of us offering you the app for free in exchange for a positive review. In fact, that is against the Shopify App Store's TOS and is something we never do. We will never comp our app and then ask for a review. That is an unfair accusation to make, and I stand firmly by the integrity of my team and our product. That being said, when you emailed us most recently on May 1st, 2021, we responded on May 2, 2021, attempting to solve the challenge you pointed out ( we had a bug that is now fixed), and on May 3rd, you told us that we should not worry about it and that you were uninstalling SEO Manager. I am happy that you found a solution that works for you, and hope it works out for you. Best of luck with your business endeavors. Feel free to email us if you have any additional questions, comments or concerns. [email protected] Best, Rhian Beutler President + Co-founder venntov
July 25, 2020
This app has really helped us to fix some of the basic SEO errors. Great tool for people who has basic understanding on how to work around this.
July 18, 2020
Incredible app. Everything I have been looking for in a SEO app to help me be successful. I love the product page editors and the blog application.
July 14, 2020
I just now added the app to our PirouetteNYC.com site and will be speaking with Venntov's COO tomorrow to learn how to best take advantage of it. The Support Team for Venntov was super responsive and repaired a 404 issue right away a few minutes ago. It kept popping up when I clicked on the button to request that Venntov edit our Shopify Theme Code.
July 8, 2020
I really like how helpful the customer service is and found the videos especially helpful to optimize my site.
July 6, 2020
I used this app to help me with my SEO for the new store. It's been a God-send. I LOVE it! So easy to use and helpful.
June 30, 2020
It is very easy to use and informative. I enjoy the introduction video which guides us on what is SEO step by step.
June 22, 2020
I used this app to help my with my SEO for the new store. It's been a God-send. I LOVE it! So easy to use and helpful.
June 20, 2020
I have been using this app for over a year. It is very easy to use. The app let's you know as soon as there is a broken link, helps do the SEO as you add new products, edit existing product SEO, etc. Highly recommended. I am not an IS guy. Easy to use.
June 18, 2020
SEO Manager has been a great tool to guide us through SEOs to be able to improve our website traffic and organic reach.
June 17, 2020
I like the app, had this app for a few years. Always good. Highly Recommending.
June 17, 2020
Excellent tool for improving SEO. Very impressed with the performance and simplicity. SEO Manager makes it very easy. Very good broken link proactive reports too.
June 13, 2020
Remove all meta keyword from my collections I can see it I have delete your app and they have not been erased
Hi there, We have tried reaching out to you several times via email and we wanted to give you time to respond because you were initially responding to us. That being said, you have stopped responding to us, and we really want to make this right for you. Further, we want to clarify that when you use SEO Manager and enter in meta data through the app, it pushes to Shopify. That is agreed upon when downloading the app. When you uninstall the app, the information you have already given to SEO Manager is not removed- we do this because we do not believe it is fair for people's hard work to removed when they uninstall the app. However, if you want this removed, please follow up with us and we can do it manually, but we will need backend access to your store. Please email us back at [email protected] Best regards, Rhian Beutler COO+ Co-founder
June 9, 2020
I've been using this for nearly a month. I already had an established store with 150 products and several collections so going back through and making changes has taken some time. I'm now seeing results though. The most useful feature is the ability to rank for different keywords (tags on your products) within collections which is ace! Well worth following the tutorials and taking some time to get the most from the app. Recommended as long as you're willing to put the work in.
June 7, 2020
I cannot say but so much for this app due to not being able to use it due to cookies/error message. The team was quick to try to assist me but I decided I just didn't want to be bothered with it anymore. I will say I didn't have a bad experience with support.
Hi there, Thank you for the feedback- we are looking in to this issue, and I am sorry that we weren't able to give you a great experience. We have our development team working on this right now, and I hope we can fix it soon. Further, thank you for your positive feedback regarding our support team- they work really hard, and while we were not the app for you, we certainly appreciate your acknowledgment of their work. ( I will pass it along!) If you need anything in the future please never hesitate to reach out to us at [email protected] Best, Rhian
June 9, 2020
Not a set and forget app lots to do and learn there is no phone support sometimes have to wait days for response, refund ASAP Make sure to completely uninstall
Hi there, We reached out to on June 5th regarding this as we believe that your challenges are with another app, and not ours. You mentioned to us then that you would get back to us regarding this, and we followed up several times on the 5th, and also followed up today at 9am PDT, and have not heard back from you. We have yet to hear from you, and we want to make this right for you. Further, our app does not convert website URLS into other languages- it is not something our app can do. We also have no prior record of contact with you, outside of installation requests, which we responded to- all giving you information regarding potential conflicting apps. When we asked what you wanted us to do with that information we never got a response. Again, we want to make this right for you, but in order to do so we need you to respond to our emails so that we can give you a refund. Further, we advise you work with Shopify to identify what could be causing the conversion of your URLs into another language as again, that is not something our app is capable of. Best regards, Rhian Beutler COO/Co-founder
June 1, 2020
Hi, great support service, quick reaction. Apps easy to use, nothing better and more simple and more complete.