All reviews

Rating Breakdown

  • 5
    88% (37 ratings)
  • 4
    7% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (42)
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5 / 5 Share

Jan. 10, 2022

Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great feedback, it's highly appreciated! We are happy to help and support you anytime, making sure your business stays protected.

5 / 5 Share

Nov. 3, 2021

We would be happy to recommend SEON to any Shopify retailers. Having carried out in-depth research over the course of the summer we partnered with SEON (initially without the Shopify app which wasn't yet live) and the service has been brilliant. I'd strongly urge any stores that take fraud seriously to use SEON.

Using app

22 days

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your great feedback, it's highly appreciated! We are committed to helping you fight fraud. 👊