Rating
5.0
feedback
12
chart
#913
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
25%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional support and assistance provided by the staff members. Users highlighted the quick responses, helpful guidance, and dedication of team members like Lydia, Maison, Tiana, Ricky, Audrey, Esther, Pamela, and Mia. The support team's professionalism, patience, and passion for helping customers stood out in the reviews. Customers appreciated the ease of use of the application and the swift resolution of any issues they encountered. Overall, the support staff received high praise for their outstanding service and commitment to ensuring a smooth experience for users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 16, 2024
Hello SEO On Team, I am excited to be using your application! It's an excellent tool for managing blogs, and the fact that it's free makes it especially helpful for startups. Your support team is fantastic, always providing timely assistance and resolving queries quickly. I highly recommend this application as one of the best!
Oct. 12, 2024
Penelope was great at helping with the beta AI features. She verified my account and was super nice. A couple of days ago I had issues and had to reinstall the app. Before I did so I had emailed support but decided to not wait for a response and reinstalled anyways. Customer service responded super quick and was super helpful with the issue. So far I am enjoying using this app.
Thank you so much! We're thrilled Penelope could assist you. We're always here if you need anything else—enjoy the app!
Oct. 12, 2024
Suport nota 10! Tiana sempre me ajudando.
Muito obrigado! Estamos felizes que Tiana pôde ajudar. Conte conosco sempre que precisar!
Oct. 11, 2024
Installed today and spotted a problem in one of my posts. Support was really fast to fix it and I'm pretty happy with the app so far.
Thank you for the feedback! We're glad we could quickly resolve the issue. Let us know if you need any further assistance!
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