Rating
4.9
feedback
36
chart
#681
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
36%
-
Less than a month
36%
-
Less than a year
14%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the exceptional customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Lydia, Doris, Tiana, Judy, Ricky, Audrey, Esther, Pamela, Mia, and others. Customers appreciated the assistance with code requests, blog management, AI features, bug fixes, and setup help. The app was described as simple yet profound, with great support that made a significant difference in the users' experience. Overall, the app's free availability for startups and the attentive customer service were highly valued by the merchants.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Ricky from Support was great in helping me answer questions. This free app is great as a drag and drop design for Shopify Blog.
Nov. 18, 2024
Hello A great application . And a professional support service. support advisors . is professional and friendly . Thank and have good day
Nov. 18, 2024
Tiana helped me out with an issue. It was very helpful. Thank you very much:)
Nov. 15, 2024
Great product and really great support!
Thank you for the kind words! We’re thrilled to hear you’re enjoying the product and support. Don’t hesitate to reach out if you need anything!
Nov. 14, 2024
Tiana was incredibly helpful in guiding me through setting up a blog post for Blu Lotus Boutique. She was patient, clear, and provided step-by-step assistance that made the process easy to follow. Her expertise and attention to detail ensured that everything was set up perfectly, making the experience smooth and stress-free.
Thank you for sharing your experience! We’re so glad Tiana could provide such patient and detailed guidance to make the setup smooth and stress-free. Let us know if you need further assistance!
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