Sesami Booking Platform for Shopify

Sesami Booking Platform

Booking app for services, experiences & events, online & POS
Rating
4.6
Feedback
259
Reviews
Chart
#714
Shopify

All reviews

4 / 5 Share
March 8, 2022

I love this app! Easy to use, integrates well and helps automate all scheduling. I do wish you could set up automated emails along with the initial appointment email which is why I give 4 stars not 5.

Store Using app Total reviews Average rating
ketolibriyum About 2 months 15 4.2
5 / 5 Share
March 14, 2023

This is by far the best scheduling app for Shopify stores. Their customer service is absolutely amazing. They worked with me as though they were my personal developers to solve an issue that kept presenting itself when I did theme updates. The app works great; the service is top notch and I would recommend Sesami to anyone needing to add a scheduling service to their site.

Store Using app Total reviews Average rating
Divine Feminine Works Over 1 year 13 5.0
5 / 5 Share
Feb. 3, 2022

The customer service has been excellent. Mariana in the live chat is extremely quick and very helpful. Thank you

Store Using app Total reviews Average rating
skinfitnesstherapy 15 days 1 5.0
5 / 5 Share
Dec. 29, 2021

Wonderful, helpful and proactive customer support that helped us with whatever issue that we were facing.

Store Using app Total reviews Average rating
Supertails 8 months 10 4.9
5 / 5 Share
Dec. 17, 2021

I used this app to schedule my massages activity and it works well. If there is a bug the support team is amazing to support you. It would be nice if the app has a stand-alone Sesami portal to log into and work with the staff.

Store Using app Total reviews Average rating
YOU OFF 4 months 2 5.0
4 / 5 Share
Dec. 15, 2021

Not the most technical person so I stumbled upon a few problems/questions which were all swiftly solved by Aymane on their support team. Haven't used the app for too long but if it works as well as their customer service, then the future with Sesami seems bright!

Store Using app Total reviews Average rating
Jaktstil.se 3 months 4 4.8
3 / 5 Share
Nov. 25, 2021

Best appointment booking app we found. An overview of the months in calendar would be nice instead of just day by day. Maybe intergrations with Smile Loyalty and HubSpot CRM would be an improvement

Store Using app Total reviews Average rating
Kibble Bakery Online Over 1 year 1 3.0
Developer Reply

Thank you so much for your review and claiming that we’re the best! Would you change your review to a 5 star if we are to tell you that integration with both Smile and HubSpot is doable even right at this moment?! ✋ With Smile and Sesami, your customers can redeem a reward for a free service appointment, right in the Shopify POS. For HubSpot, we have awesome merchants who do the integration to pull in customers appointments into HubSpot via Shopify > Zapier integration. Why not you book a demo call and we’ll discuss this more? Sesami.co

5 / 5 Share
Nov. 26, 2021

After some problems enabling the button for other product and collection pages customer support helped us to solve it. I have to say that we received support, including from top management, to make work what we wanted to do in our ecommerce. Meaning they care about make their product be useful for your business. They have been making some improvements to the functionality, so we feel they are a good partner to go with in the long run.

Store Using app Total reviews Average rating
curador.es 5 months 1 5.0
Developer Reply

Hey Enrico, Thank you for giving Sesami a try and sharing your experience here. We're happy we got connected almost instantly, verified that Sesami is compatible with the Impulse 2.0 theme out of the box and we got to find the issue you've been experiencing. Sesami loads on the product page it's been already added to. In your case (great idea!) you wanted to have the button on a product theme section just under another product. With 2.0 theme architecture, that should be a common workflow and we'll make sure to provide the proper documentation and the solution from now on. Thanks for being such a good partner to us and we're excited for what we'll build together.

5 / 5 Share
Nov. 8, 2021

Honestly didn’t know customer service could ever be this good. The app is pretty good but there’s a lot of things that were lacking upon install (mostly just me not understand how it worked) but I instantly received help even before asking for it. Since then Ehsan and his team have kept helping me and pretty much set up the perfect booking system on my store. Right now Sesami works in ways I didn’t think were possible and the team is still busy making it better daily. If you think this app won’t suit your needs, just email the Sesami team because you’re most likely wrong. Best booking app on Shopify.

Store Using app Total reviews Average rating
Mori Film Lab 3 months 6 4.3
5 / 5 Share
Oct. 2, 2023

I had Sesami before and I uninstalled because the app didn't meet an important need that my business had, I downloaded many apps but after a year I had to go back with Sesami... and I can't be more grateful! They worked on options so they can fulfill my company needs, they have done WAY MORE than they had to so I can have all the services and if I keep going I won't stop. if you want an app with excellent customers service dedicated on helping you and your business grow this is the app that you need!

Store Using app Total reviews Average rating
THE BROW OG & BOG DISTRIBUTOR About 1 year 2 5.0
5 / 5 Share
Oct. 22, 2021

I recently switched to Sesami to handle my strategy session bookings. It was easy to set up and has a simple client-facing interface. I had some questions during my set up and both the customer support and development team went above and beyond to help me out!

Store Using app Total reviews Average rating
Bonbo 19 days 1 5.0
5 / 5 Share
Oct. 18, 2021

I used this app to coordinate in-person class scheduling on my website. The support staff is INCREDIBLE and I was able to quickly get my whole schedule up and running just the way I hoped it would function.

Store Using app Total reviews Average rating
The Glass Orchard 3 months 1 5.0
5 / 5 Share
Oct. 8, 2021

Aymane was excellent! I was having issues making my calendar availability visible and in a few minutes he found the issue and resolved it for me :) All through online chat. Without his amazing customer service I would have given up altogether. It was great to have real person to offer service 24/7 :)

Store Using app Total reviews Average rating
Mummas Wear 7 days 5 5.0
5 / 5 Share
Sept. 3, 2021

Resourceful customer service, fast and reactive. Appreciate the support! Reco: we are looking forward the development of the new feature of the daily based rental/booking system.

Store Using app Total reviews Average rating
CAMUS COGNAC 5 months 7 4.6
5 / 5 Share
Aug. 2, 2021

Easy to use, suitable for salon and massage businesses. The main benefit of this app the to allow customer to be able to select and purchase products or services for a time frame / slot

Store Using app Total reviews Average rating
千歲月足體工坊 3 months 1 5.0
5 / 5 Share
Sept. 12, 2023

Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!

Store Using app Total reviews Average rating
Rocking Vibe About 2 years 2 5.0
5 / 5 Share
July 22, 2021

Sesami was a huge solve for us at Hydrow. By integrating scheduling and payment into our current Shopify stack, we were able to launch a new time-based product (Hydrow Personal Coaching) without disrupting our other backend fulfillment processes for physical goods, saving us literally hundreds of development hours. On the nitty gritty, Sesami's customer service is responsive and competent, and the app does exactly what it should — it's intuitive, simple, and easy for our staff to use for scheduling, rescheduling, and cancellations (and the flow to Shopify is seamless). Excellent product.

Store Using app Total reviews Average rating
Hydrow 7 months 4 5.0
5 / 5 Share
July 17, 2021

The Sesami team is AMAZING. Any time I've run into issues, Ehsan has always gone above and beyond to help troubleshoot the issue and figure out a solution. I was extremely nervous to switch from our old appointment booking platform (which we had been using for the past 9 years) to Sesami, but the incredible support from this team has put me at complete ease. They held my hand every step of the way to ensure a smooth transition and continues to offer incredible customer service as we learn the system and figure out how best to manage our workflow. Thank you Ehsan and team.

Store Using app Total reviews Average rating
Glama Gal Kids Spa Ajax 3 months 2 5.0
Developer Reply

Thank you so much for all you wrote about Sesami and our team. It’s been such a pleasure having you switched over to Sesami and been working with you for the past few months. Looking at what you do, we cannot be more proud to be part of your journey, making children happy.

4 / 5 Share
July 16, 2021

I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!

Store Using app Total reviews Average rating
Mud Hole Custom Tackle, Inc. About 16 hours 7 4.4
3 / 5 Share
July 19, 2021

After having several issues with this app, the developer reached out to me personally to try and resolve them.

Store Using app Total reviews Average rating
ROSE AURA 2 3.5
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