Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#742
All reviews
Review RSS Feed
Aug. 2, 2021
Easy to use, suitable for salon and massage businesses. The main benefit of this app the to allow customer to be able to select and purchase products or services for a time frame / slot
Sept. 12, 2023
Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!
July 22, 2021
Sesami was a huge solve for us at Hydrow. By integrating scheduling and payment into our current Shopify stack, we were able to launch a new time-based product (Hydrow Personal Coaching) without disrupting our other backend fulfillment processes for physical goods, saving us literally hundreds of development hours. On the nitty gritty, Sesami's customer service is responsive and competent, and the app does exactly what it should — it's intuitive, simple, and easy for our staff to use for scheduling, rescheduling, and cancellations (and the flow to Shopify is seamless). Excellent product.
July 17, 2021
The Sesami team is AMAZING. Any time I've run into issues, Ehsan has always gone above and beyond to help troubleshoot the issue and figure out a solution. I was extremely nervous to switch from our old appointment booking platform (which we had been using for the past 9 years) to Sesami, but the incredible support from this team has put me at complete ease. They held my hand every step of the way to ensure a smooth transition and continues to offer incredible customer service as we learn the system and figure out how best to manage our workflow. Thank you Ehsan and team.
Thank you so much for all you wrote about Sesami and our team. It’s been such a pleasure having you switched over to Sesami and been working with you for the past few months. Looking at what you do, we cannot be more proud to be part of your journey, making children happy.
July 16, 2021
I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!
July 9, 2021
Excellent customer service! Thank you for your prompt attention. Being able to count on their support team makes a huge difference.
June 12, 2021
The app really helps to do what it is needed to do. With the help of the fast and efficient customer service team, they are able to help to customise the experience to what i really want, and looking for. Many thanks! Im a happy user.
June 9, 2021
Great app! I like it a lot for booking appointments. The only thing is that I found it difficult to block off time.
May 27, 2021
We just added this app to help with setting up Virtual fittings since our brand has moved to online only due to COVID. I'm so please with the ease of installation, integration, and set up. I ran into an issue with setting the duration and support was quick and they fixed the problem for me and also sent me a tutorial video for how to do it in the future.
May 7, 2021
Save your time and download Tipo booking instead. Downloaded Sesami for my site, it worked at first, and then I was unable to see any of my available appointment times on my product page. After a week of trying to contact Sesami customer report and receiving no help or calls back, I decided to delete the app and try another. Don't waste your time, there will be no help provided when you need it.
Hey there Emily, We're sorry to hear this! We do try our best to get to all the support tickets as fast as possible. We did promptly replied to your emails in the last couple of few days to resolve your issue. In regards to your issue: The reason you don't have a time slot available on the calendar is because you had a synced event on your Google Calendar. If you block a time on your Google Calendar it will also be blocked from Sesami too (as intended). This was indicated to you over the two support tickets that we have been replying back and forth with you (Support ticket #4836 and #4853). In addition, we have called you back and left voicemails when you did not pick up the phone. Unfortunately this was a bad case of telephone tag - you call us and we are not available, we call you back and you are not available. We admit we should have done a better job in helping you. We want to make it right. Our exec team will reach out and will not only troubleshoot that issue but also show you how Sesami can help your business run better. We recently won the Shopify Commerce Award for the Best OmniChannel Experience and we'd love to show you the magic. Stay tuned
May 3, 2021
I am very happy with it so far, it works very well and is easy to use. The free option is very good, does what I need it to do at the moment and I'll probably upgrade when the additional features are needed.
April 21, 2021
This app has been a life saver. It has taken so much work off of my shoulders. Easy for the customer to use as well as myself. Highly reccommed
April 16, 2021
Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.
March 21, 2021
I used this app which really helps me a lot! The integration is very simple. We got some customers scheduled appointments through our website.
March 18, 2021
so far everything is okay...........................................................................
March 4, 2021
I'm using this app to schedule my music production coaching sessions. Love this app! It makes everything seamless by adding new events to my calendar, schedule my availabilities, and so on. Keep it up!
Using app
About 2 years
Total reviews
2
Average rating
5.0
March 2, 2021
Just installed. Loved the app and had great customer support service. Could customize it in Portuguese an set it up to Brazil.
Feb. 14, 2021
great app so far! Much better than the other two apps I tried first which were overly complicated and did not work well
Feb. 9, 2021
the team were very fast and helpful in assisting me setting up the app, looking forward to trying it out!
Feb. 8, 2021
We use this app for demo bookings. Only just installed it, so haven't had any experience with actual reservations just yet, but so far have had great contact with Sesami's customer service. Quick replies and fixes! Thanks!