Sesami: Appointment Booking

Oct. 8, 2021

Sesami app customer support is great and swift. Aymane C. was excellent at helping with my questions and issues. I only wish this app had a few more features such as appointment reminder text or emails.

Oct. 8, 2021

Aymane was excellent! I was having issues making my calendar availability visible and in a few minutes he found the issue and resolved it for me :) All through online chat. Without his amazing customer service I would have given up altogether. It was great to have real person to offer service 24/7 :)

Sept. 23, 2021

good to use as a booking app but why cant i just use it for multiple purpose like appointment and membership?

Sept. 3, 2021

Resourceful customer service, fast and reactive. Appreciate the support! Reco: we are looking forward the development of the new feature of the daily based rental/booking system.

Sept. 2, 2021

This is such a great app so I am going to give it 5 stars. Their customer service is super on point and they have always gone out of their way to hop on a call if needed. I am 48 and sometimes these other apps will just send you over instructions that seem like its in another language that I don't understand. But sesame goes out of there way to walk me through it so it engrains in my brain. The only advice I would offer them for the future, is if when you click on "select time", and it goes to the dates and times available, I wish there was a feature I could put the name of each class. But regardless, I found a workaround and I am still sticking with sesame.

Aug. 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

Aug. 2, 2021

Very versatile to use for all sorts of products. Has helped keep out team on track. Amazing Customer Service!

Aug. 2, 2021

Easy to use, suitable for salon and massage businesses. The main benefit of this app the to allow customer to be able to select and purchase products or services for a time frame / slot

Aug. 1, 2021

Simple and ease-to-setup! Had scheduling/booking setup in less than 5 minutes and is exactly what I needed for my store.

Sept. 12, 2023

Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!

July 24, 2021

Great app and what I liked the most is their long list of coming feature over the existed ones. The support team are also very close for your help.

July 22, 2021

Sesami was a huge solve for us at Hydrow. By integrating scheduling and payment into our current Shopify stack, we were able to launch a new time-based product (Hydrow Personal Coaching) without disrupting our other backend fulfillment processes for physical goods, saving us literally hundreds of development hours. On the nitty gritty, Sesami's customer service is responsive and competent, and the app does exactly what it should — it's intuitive, simple, and easy for our staff to use for scheduling, rescheduling, and cancellations (and the flow to Shopify is seamless). Excellent product.

July 17, 2021

The Sesami team is AMAZING. Any time I've run into issues, Ehsan has always gone above and beyond to help troubleshoot the issue and figure out a solution. I was extremely nervous to switch from our old appointment booking platform (which we had been using for the past 9 years) to Sesami, but the incredible support from this team has put me at complete ease. They held my hand every step of the way to ensure a smooth transition and continues to offer incredible customer service as we learn the system and figure out how best to manage our workflow. Thank you Ehsan and team.

July 16, 2021

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and was connected with Mariana who responded quickly in letting me know what the problem was and how to fix it. She sent it to the Technical Team to have the color changed. She informed me that it would take up to five business days to complete. I ended up heading back from Mariana hours later, letting me know that it had fixed and should be active on my site. Which it is. I am giving this app four stars, because I think that it would be nice if we were giving the opportunity to select colors on our own. But customer service is pretty quick, so it’s not a hassle. Overall, the entire process of speaking to customer service was very easy and user friendly. Thank you :-)

July 16, 2021

I wish we could use this app, it is very clean and simple to use. For anyone doing single-day appointments, this looks like a winner. Here's why we are unable to use this app: Sesami does not seem to allow for multi-day courses to be scheduled. We offer DIY fishing rod building classes and the classes span 2-3 sessions over 2-3 days. Additionally, we need the ability to only show available booking dates rather than a big calendar with sparsely-placed classes (these classes are on the order of once a month). Thanks for considering these features in the future, we would love to revisit Sesami!

July 19, 2021

After having several issues with this app, the developer reached out to me personally to try and resolve them.

July 9, 2021

Excellent customer service! Thank you for your prompt attention. Being able to count on their support team makes a huge difference.

June 30, 2021

We are building a swim academy plattform. Sesami helped us to grow our business fast. And I also experienced an awesome customer support. Thanks Sesami Team!

June 29, 2021

Very good application, but the translation part needs to be improved, many things are still in English and the "duration" should also be translated

June 24, 2021

Great app layout and easy to navigate through all features offered by shopify. User friendly and helpful tools to show users how to use the app.