Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#742
All reviews
Review RSS Feed
Sept. 30, 2020
A must for any small business!I felt heard, supported and so easy to use!Phenomenal customer support
Feb. 23, 2021
Stellar customer service. This company definitely goes above and beyond. I had an issue and the owner reached out personally to resolve my problems. Looking forward to using this soon!
Using app
8 months
Total reviews
7
Average rating
5.0
Sept. 27, 2020
Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.
Sept. 25, 2020
The customer service I had from Aymane was absolutely fantastic - quick responses and eager to give me the support needed!
Sept. 21, 2020
Amazing customer service and the app does exactly what it says! We have been very happy with this to help navigate the covid world.
Sept. 18, 2020
Great customer service and fast customization, specific to our needs. We starting using this app since we added in-store appointments while our shop is operating at limited capacity due to COVID.
Sept. 28, 2021
Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU
Hey thanks for taking the time to leave us a review. To reply to some of your points: - The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like. - In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you. The Sesami Team
Sept. 8, 2020
Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.
Sept. 4, 2020
5 Star if they would give Dutch for free :)
Guess what? Dutch has been next on the list and obviously for FREE, like all other languages. So, go for the 5 star! We'll reach out directly when it's ready for you to activate.
Sept. 1, 2020
The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.
Aug. 31, 2020
I had a problem with Sesami. Well, I thought I was a problem. Turned out I didn’t understand how the functionality operated. The excellent team at Sesami explained things to me and then “Voilà!” I was able to set up my store’s appointment-based services the way I wanted.
Sept. 25, 2024
I use this app for booking tutors. Works great and they are always available to answer your questions! They have got pricier over the years and as such have moved my rating to 4 stars.
Aug. 24, 2020
I easily installed the app but had trouble getting the calendar to show on my product page. The customer support was super helpful and now, the app is running on the site. It took me a little while to figure out the back end of the app--where things are located is not super intuitive--but now that I get it, it's easy to change.
Aug. 12, 2020
I have been extremely impressed with the level of support offered by Sesami. Any and all questions have been addressed quickly, efficiently, and professionally. They are constantly working to provide excellence for their clients, whether you're a clothing boutique (which we are), a spa, or other. It is user friendly for our clients and works on our bilingual site (EN/FR).
July 31, 2020
I like the interface, and the app works better than others I have compared it to, but I wish I could schedule more than one appointment in a time slot without having to create more "team members," as our appointments are not specific to a person and I think that will confuse people. Also I wish it had the option to add additional details, such as if the person is bringing extra people along.
July 14, 2020
Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.
Hello there! We are currently on an email thread with you trying to fix your theme issues which originated from multiple booking apps installed at the same time. Unfortunately, installing multiple apps that have the same functionality has created theme conflicts, which is why Sesami it's not currently working on your theme. Let's work together to resolve this - as fundamentally the issue is not due to Sesami, but due to conflicting code.
July 14, 2020
This app is very straightforward and simple use! The customer service is excellent as well, Randy was able to solve my issue quickly and provided me with a customized tutorial on how to navigate the app.
Nov. 15, 2020
This app is simple to use and works a treat. The instructions could do with a bit of work, but the support was excellent so we were up and running with Private Shopping Appointments for our physical store, The Old School Beauly, in no time. We now plan further ticketed events for the future. The support is superb - they adapted the app to remove the option to book multiples - really impressive! Thank you so much.
July 9, 2020
Great app and great support. It was easy to install and has all the features we need. We highly recommend Sesami.
July 6, 2020
Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.