Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#742
All reviews
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July 4, 2020
Starting to use it to book for virtual swimwear fitting using different sales person just pay the sub
June 29, 2020
This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.
June 26, 2020
I was able to reach tech support to assist me on connecting my store. Everything worked out great and I am pleased with your services.
June 25, 2020
Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.
June 24, 2020
Randy and his team are awesome. The support they give is the best I've seen on Shopify. The app is very easy to use and implement.
June 22, 2020
they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.
June 14, 2020
Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend
June 13, 2020
Nice idea and implementation with shopify, but it is still missing some features for booking services.
June 12, 2020
Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.
Hey there Tara, We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 hours of your first email and we last exchanged emails 1 hour ago (3pm EST friday, Jun 12). As we stated multiple times over email, to create exact booking times for your clients, you just simply have it as your availability. For example : 3:00pm to 3:45pm 4:00pm to 4:45pm 5:00pm to 5:45pm We can even enter it in for you manually in your account (as we have offered over email). And the 3:30 appointment happened because you had a 30 min buffer time set, as we already explained this before on a reply two days ago. In the end, we are just here to help you succeed using Shopify and our app Sesami. We are not perfect and we know we still have much more work to do in our journey to become the world's best appointment scheduling application. However in this situation, a 1 star review is completely unwarranted.
Sept. 26, 2020
We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.
June 8, 2020
is not really helpful for a hairdresser salon i need you to call me please and work it out in better condition to use those app for my business
Hi there and welcome to Sesami! There's no need to rate us 1 ⭐️ to get our attention. Think about it this way; we're on a mission to help you no matter if you're on free or paid plan or what star you rate us. We'll contact you soon.
July 11, 2020
I tried to use it but its not very flexible. I would like to have options of not choosing duration for services. like to pay for a deposit fee. s
June 4, 2020
Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.
May 29, 2020
what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star
May 28, 2020
We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.
May 26, 2020
This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.
May 26, 2020
Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround
May 21, 2020
Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.
May 21, 2020
This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!
May 21, 2020
The best app you need for service based products! This is the complete package with scheduling and everything you need.