Sesami Booking Platform

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.

I had a problem with Sesami. Well, I thought I was a problem. Turned out I didn’t understand how the functionality operated. The excellent team at Sesami explained things to me and then “Voilà!” I was able to set up my store’s appointment-based services the way I wanted.

I use this app for booking tutors. Works great and they are always available to answer your questions! They have got pricier over the years and as such have moved my rating to 4 stars.

I easily installed the app but had trouble getting the calendar to show on my product page. The customer support was super helpful and now, the app is running on the site. It took me a little while to figure out the back end of the app--where things are located is not super intuitive--but now that I get it, it's easy to change.

I have been extremely impressed with the level of support offered by Sesami. Any and all questions have been addressed quickly, efficiently, and professionally. They are constantly working to provide excellence for their clients, whether you're a clothing boutique (which we are), a spa, or other. It is user friendly for our clients and works on our bilingual site (EN/FR).

I like the interface, and the app works better than others I have compared it to, but I wish I could schedule more than one appointment in a time slot without having to create more "team members," as our appointments are not specific to a person and I think that will confuse people. Also I wish it had the option to add additional details, such as if the person is bringing extra people along.

Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.

This app is very straightforward and simple use! The customer service is excellent as well, Randy was able to solve my issue quickly and provided me with a customized tutorial on how to navigate the app.

This app is simple to use and works a treat. The instructions could do with a bit of work, but the support was excellent so we were up and running with Private Shopping Appointments for our physical store, The Old School Beauly, in no time. We now plan further ticketed events for the future. The support is superb - they adapted the app to remove the option to book multiples - really impressive! Thank you so much.

Great app and great support. It was easy to install and has all the features we need. We highly recommend Sesami.

Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.

Starting to use it to book for virtual swimwear fitting using different sales person just pay the sub

This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.

I was able to reach tech support to assist me on connecting my store. Everything worked out great and I am pleased with your services.

Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.

Randy and his team are awesome. The support they give is the best I've seen on Shopify. The app is very easy to use and implement.

they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.

Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend

Nice idea and implementation with shopify, but it is still missing some features for booking services.