Sesami Booking App

Poor customer service. App fails regularly and you get no assistance from customer service. Emails are never answered.

This app is very straightforward and simple use! The customer service is excellent as well, Randy was able to solve my issue quickly and provided me with a customized tutorial on how to navigate the app.

This app is simple to use and works a treat. The instructions could do with a bit of work, but the support was excellent so we were up and running with Private Shopping Appointments for our physical store, The Old School Beauly, in no time. We now plan further ticketed events for the future. The support is superb - they adapted the app to remove the option to book multiples - really impressive! Thank you so much.

Great app and great support. It was easy to install and has all the features we need. We highly recommend Sesami.

Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.

Starting to use it to book for virtual swimwear fitting using different sales person just pay the sub

This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.

I was able to reach tech support to assist me on connecting my store. Everything worked out great and I am pleased with your services.

Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.

Randy and his team are awesome. The support they give is the best I've seen on Shopify. The app is very easy to use and implement.

they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.

Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend

Nice idea and implementation with shopify, but it is still missing some features for booking services.

Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this issue asap. I have submitted 2 support tickets with no response. Almost 72 hours later and still no response.

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

is not really helpful for a hairdresser salon i need you to call me please and work it out in better condition to use those app for my business

I tried to use it but its not very flexible. I would like to have options of not choosing duration for services. like to pay for a deposit fee. s

Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.

what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star

We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.