
Sezzle Widget
Sezzle, The Highest Shopper-Rated BNPL
Rating
3.6
feedback
97
chart
#3,603
All reviews
Rating Breakdown
Jan. 30, 2025
We didn't even complete the onboarding after hitting a brick wall and learning that on top of the 6.1% commissions, the platform that they operate under charges an additional 2%. It would have been great if you disclosed implied charges from all the partners that you work with from the beginning instead of making us spend days trying to troubleshoot things.
Oct. 18, 2024
very easy to install on my store. so far so good.
Thank you for your great review; we're happy to hear that your experience with Sezzle has been good!
Sept. 16, 2024
So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.
We are glad to hear about your great experience with Sezzle and we are happy to assist you in fraud detection on orders as well!
Aug. 31, 2024
I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.
Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at accounts@sezzle.com. We would love to discuss how we can better assist your business!
Aug. 20, 2024
Sezzle's fee's are standard however they added a monthly fee if you do not meet the monthly threshold. After using the app for a period of time it was not used enough by my customers to benefit keeping it with the monthly fee in place, therefore I had not choice but to remove the payment option. The Sezzle team reached out to me about closing my account and I explained that while I do think it's important to offer a payment plan option the fee's plus the monthly fee are simply too much for my small business to incur. Sezzle understood and offered to waive the monthly fee going forward if I decided to keep the app and also provided a link to help further help with conversion. In my opinion I think Sezzle should remove the monthly fee period. As you can see from many of the reviews it just is too much for most small businesses to lose. The only reason I am not giving 5 stars is because the fees are still high in my opinion, especially because I also need currency conversion and get hit twice. Fees aside I am happy with the customer service they provided.
Thank you for leaving a good review! We are glad that you reached out to us earlier and that we were able to adjust your fee rate based on your history with us!
July 23, 2024
I think you should not be charged if services not being used.
Thank you for taking the time to leave a review. We would love to connect with you via email at accounts@sezzle.com if you would like to discuss Sezzle's fees!
Feb. 13, 2025
I initially deleted Sezzle and was extremely frustrated at being charged monthly when Sezzle wasn't used by a customer. The fees did not feel small-business friendly. I wanted to update my review, because upon trying other BNPL services, Sezzle was the only one to accept a small business. So, given the available options, it appears Sezzle is the best, after all. Thank you.
Thank you for taking the time to leave a review!
April 30, 2024
Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.
Thank you for leaving us a review. Please feel free to contact our team at accounts@sezzle.com if you have additional comments or concerns about fees. Our team would love to assist or clarify further!
April 15, 2024
I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.
We are happy to hear that you and your customers are loving Sezzle!
April 6, 2024
I highly recommend Sezzle! Great customer service, Fast Payouts, and high interest yield!!
Thank you for your great review and your recommendation!
March 31, 2024
COMPLETE waste of money! I'm charged $15 per month regardless to if the service is used by customers or not. The service is definitely NOT worth $15 per month. It doesn't even work most of the time. Customer service is also horrible! They don't even seem to troubleshoot the issues. I've missed many orders because of the service not working and, still no resolution
We're sorry to hear that you have not had a good experience so far. Our team would love to troubleshoot your issues and address your concerns! Please feel free to contact us at accounts@sezzle.com. We look forward to assisting you further soon!
March 28, 2024
Worked great!
We're glad to hear that your experience with Sezzle has been great!
March 27, 2024
Had no issues! Love the utility or Sezzle and the majority of my customers utilize it as well.
Thank you for the great review! We're happy to hear that you and your customers love Sezzle!
March 25, 2024
Beware!! When you uninstall Sezzle from your online store and remove it as a payment method, they continue to charge you a $15 dollar fee monthly. Customer service refuses to help or offer a refund for pointless charges. Terrible. Make sure to close your account via the website so this doesn't happen to you.
Thank you for taking the time to leave us a review, I'm sorry your experience has not been the best. Please contact our team at accounts@sezzle.com. We would love to assist further!
March 19, 2024
My order went through hassle-free.
Thank you for taking the time to leave us a great review; we're happy to hear that your experience working with Sezzle has been good!
March 18, 2024
The app works perfectly fine on the product page, 5/5 for that as other companies like Afterpay failed to do so. However, it doesn't work on the cart page and I have tried all the possible ways to do that.
We are happy to hear that Sezzle's widgets are working on your product pages! Please contact our support team at accounts@sezzle.com if you are having trouble with the cart page, however! Our team looks forward to fixing this for you!
March 12, 2024
Horrible charging $15 a month for merchants not using Sezzle is ridiculous
We are sorry to hear that you have not had the best experience with Sezzle so far. Please contact our Accounts team at accounts@sezzle.com if you have further questions or concerns. We would be happy to assist further!
Feb. 19, 2024
The best app to use for payments!
Thank you for taking the time to leave a great review and great comment!