All reviews

Rating Breakdown

  • 5
    48% (46 ratings)
  • 4
    22% (21 ratings)
  • 3
    6% (6 ratings)
  • 2
    4% (4 ratings)
  • 1
    19% (18 ratings)
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5 / 5 Share

Oct. 18, 2024

very easy to install on my store. so far so good.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

Developer Reply

We are glad to hear about your great experience with Sezzle and we are happy to assist you in fraud detection on orders as well!

1 / 5 Share

Aug. 31, 2024

I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at [email protected]. We would love to discuss how we can better assist your business!

4 / 5 Share

Aug. 20, 2024

Sezzle's fee's are standard however they added a monthly fee if you do not meet the monthly threshold. After using the app for a period of time it was not used enough by my customers to benefit keeping it with the monthly fee in place, therefore I had not choice but to remove the payment option. The Sezzle team reached out to me about closing my account and I explained that while I do think it's important to offer a payment plan option the fee's plus the monthly fee are simply too much for my small business to incur. Sezzle understood and offered to waive the monthly fee going forward if I decided to keep the app and also provided a link to help further help with conversion. In my opinion I think Sezzle should remove the monthly fee period. As you can see from many of the reviews it just is too much for most small businesses to lose. The only reason I am not giving 5 stars is because the fees are still high in my opinion, especially because I also need currency conversion and get hit twice. Fees aside I am happy with the customer service they provided.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving a good review! We are glad that you reached out to us earlier and that we were able to adjust your fee rate based on your history with us!

5 / 5 Share

Aug. 19, 2024

User friendly!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the great review!

1 / 5 Share

July 23, 2024

I think you should not be charged if services not being used.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to leave a review. We would love to connect with you via email at [email protected] if you would like to discuss Sezzle's fees!

3 / 5 Share

May 14, 2024

It would be absolutely perfect if they didn't charge you $15 every single month even if nobody has used the service. Pretty tough on small business owners or those just getting started.

Using app

3 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for taking the time to leave a review!

1 / 5 Share

April 30, 2024

Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for leaving us a review. Please feel free to contact our team at [email protected] if you have additional comments or concerns about fees. Our team would love to assist or clarify further!

5 / 5 Share

April 15, 2024

I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

We are happy to hear that you and your customers are loving Sezzle!

5 / 5 Share

April 6, 2024

I highly recommend Sezzle! Great customer service, Fast Payouts, and high interest yield!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review and your recommendation!

1 / 5 Share

March 31, 2024

COMPLETE waste of money! I'm charged $15 per month regardless to if the service is used by customers or not. The service is definitely NOT worth $15 per month. It doesn't even work most of the time. Customer service is also horrible! They don't even seem to troubleshoot the issues. I've missed many orders because of the service not working and, still no resolution

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry to hear that you have not had a good experience so far. Our team would love to troubleshoot your issues and address your concerns! Please feel free to contact us at [email protected]. We look forward to assisting you further soon!

5 / 5 Share

March 28, 2024

Worked great!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that your experience with Sezzle has been great!

5 / 5 Share

March 27, 2024

Had no issues! Love the utility or Sezzle and the majority of my customers utilize it as well.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the great review! We're happy to hear that you and your customers love Sezzle!

1 / 5 Share

March 25, 2024

Beware!! When you uninstall Sezzle from your online store and remove it as a payment method, they continue to charge you a $15 dollar fee monthly. Customer service refuses to help or offer a refund for pointless charges. Terrible. Make sure to close your account via the website so this doesn't happen to you.

Store

Vermeil

Using app

12 months

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for taking the time to leave us a review, I'm sorry your experience has not been the best. Please contact our team at [email protected]. We would love to assist further!

5 / 5 Share

March 19, 2024

My order went through hassle-free.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a great review; we're happy to hear that your experience working with Sezzle has been good!

4 / 5 Share

March 18, 2024

The app works perfectly fine on the product page, 5/5 for that as other companies like Afterpay failed to do so. However, it doesn't work on the cart page and I have tried all the possible ways to do that.

Using app

About 1 month

Total reviews

9

Average rating

3.6

Developer Reply

We are happy to hear that Sezzle's widgets are working on your product pages! Please contact our support team at [email protected] if you are having trouble with the cart page, however! Our team looks forward to fixing this for you!

1 / 5 Share

March 12, 2024

Horrible charging $15 a month for merchants not using Sezzle is ridiculous

Using app

Over 1 year

Total reviews

12

Average rating

4.1

Developer Reply

We are sorry to hear that you have not had the best experience with Sezzle so far. Please contact our Accounts team at [email protected] if you have further questions or concerns. We would be happy to assist further!

5 / 5 Share

Feb. 19, 2024

The best app to use for payments!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a great review and great comment!

1 / 5 Share

Feb. 19, 2024

Download their app and they charge you a hefty fee every month even if customers don't use their service. This fee that I did not know about reallyadded up after a year! Unin stall and the information remains on your website like the app was neveruninstalled! I wasn't aware of thus either and have just now contacted them requesting they they remove their information! Bad service and bad app!

Using app

10 months

Total reviews

13

Average rating

3.9

Developer Reply

We are sorry to hear about your experience with Sezzle so far. Please feel free to contact us at [email protected] if you have further questions or concerns!

5 / 5 Share

Feb. 16, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a 5 star review!