All reviews

Rating Breakdown

  • 5
    81% (42 ratings)
  • 4
    6% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (4 ratings)

Reviews with Text

  • 96% (50)
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5 / 5 Share

Dec. 15, 2023

ShionImporter Dropship: A Valuable Asset with Significant Service Concerns: As a drop shipper managing two storefronts, I have found ShionImporter Dropship to be a useful tool, offering good value for money. I am currently on the premium plan, which generally meets my needs. However, my recent experiences compel me to highlight some significant concerns. In the past few days, the service quality, particularly in terms of customer support, has been extremely disappointing. While the app functions well when operational, but brace yourself for the worst customer service imaginable during times of trouble. This stark contrast in app functionality versus support quality is jarring. The rest of my review remains unchanged, as the app does have its merits. It simplifies the dropshipping process significantly and is generally a reliable tool. Original Review: As a drop shipper, of 2 storefronts, I've found ShionImporter Dropship to be a very useful and good tool, making my experience in this field a positive one. It definitely offers value for money. Currently, I am on the premium plan, which meets all my needs at this stage. Over the last few days, I've been particularly impressed, despite initially encountering some glitches in the app. Now, I understand the reason behind these issues – they were making significant improvements. However, I do wish they had included a pop-up or a video tutorial to guide us through these new features. Overall, I am very happy with the app. On the downside, my experience with the Chrome extension has been less than satisfactory. It's been so problematic that I feel more comfortable operating directly within the app. This preference stems from the negative experiences I've had with the Chrome extension. Another area that needs attention is customer support. Unfortunately, ShionImporter doesn't offer real-time live chat, which is a significant drawback. After waiting 24 hours for a response to my detailed explanation of the issues I was facing, the support team's reply was underwhelming and not particularly helpful. It seemed as if they hadn't fully read or understood my concerns, which was frustrating. On the brighter side, I've only had to contact their support a few times. If it were more frequent, I might not have continued using the app. Through my journey with ShionImporter, I've learned a lot about drop shipping, including which companies and practices to avoid. Once you get the hang of it, it's truly a game-changer. While there are other apps out there offering a plethora of features, they often fall short in delivery. ShionImporter, on the other hand, effectively fulfills its promises. ShionImporter stands out for its ease to importing items within the app, and efficiency in order processing. While it doesn't automatically fulfill orders, it simplifies the process significantly. The app displays incoming orders, and with a simple click on “make order,” it directs you to the item. From there, you select the variant and input the necessary customer information and complete the order. This streamlined approach makes the fulfillment process quite straightforward for me. In conclusion, while ShionImporter Fashion Dropship is not perfect, it is a valuable tool for anyone in the drop shipping business. The positives certainly outweigh the negatives. I am hopeful that they will improve their support team's responsiveness and the quality of their assistance. A more attentive and helpful customer service would greatly enhance the overall user experience. Despite its flaws, I recommend this app to fellow drop shippers, as it has proven to be a good asset in my business endeavors.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

There's no other app as Shion. It still needs to implement processing orders, but great app overall.

Store

Ízier

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

I love this app! It's truly helped kick thing up a notch. The team has been very helpful. Thank you Shion.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted to hear that you love our app and that it has made a positive impact on your business. It's wonderful to know that ShionImporter has helped you elevate your store and take things to the next level. Our team is dedicated to providing excellent support, and we're thrilled to hear that you found them helpful. We strive to assist our users every step of the way and ensure a smooth experience with our app. Your kind words and appreciation mean a lot to us. We're grateful to have you as a satisfied customer, and we'll continue working hard to meet and exceed your expectations. If you ever need any further assistance or have any suggestions, please don't hesitate to reach out. Thank you again for your support, and we wish you continued success with your store!

5 / 5 Share

Aug. 18, 2022

I'm enjoying finding new products and learning about the functionality of this app. I look forward to mastering all of its features. So far, I'm loving this and being able to offer such a wide range of products.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Thank you for the easy use, I like that compared to other dropshipping apps this one allows me to import and sell products that are trending and up to date on fashion

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

Super helpful and simple app to import Shein products in one click. amazingly fast and responsive app. thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

I haven't been using the app very long but I can definitely say it is much easier to use than other apps of similar nature. Loving it so far.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2022

I love this app. It is reliable and it has incredible items, love how easy it is to use it. Items are uploaded to my store efficiently.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 8, 2022

love it love it. a wonderful app to use. save me a lot of time. super incredible. highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Great products. High quality. Acceptable shipping speed. Easy to use. Plenty of products are offered.

Using app

6 months

Total reviews

11

Average rating

4.1

5 / 5 Share

Feb. 19, 2022

Love Love this App, Launching early spring, but in the meantime I find it very easy to add products to my site. I’ll return with a review once I launched, crossing fingers that inventory is quality and arrived on time to my customers. Thanks Shein for this opportunity.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 12, 2021

This app advertises dropshipping services from Emmacloth. I was unable to place a simple dropshipping order without a minimum purchase of $200. I contacted Emmacloth and they said that they will dropship but with no customer support, no wholesale discount, no technical support, and shipping would cost $10-30 per order! They discouraged dropshipping even though they advertise as partcipating in a dropshipping program. Very disappointed:-( In regard to this app's response to my review, it makes no sense. I am an established dropshipper. Your description of services DOES NOT match up with your app's vendors portrayal of themselves. You need to get on the same page as your vendors and offer affordable products for resale. $20-$30 shipping cost PER EACH ITEM is absurd. Also, Emmacloth is advertised as a dropshipping service yet they discourage dropshipping. It makes no sense.

Using app

14 days

Total reviews

5

Average rating

4.2

Developer Reply

The customer does not understand that our application suggests to import services to those who are already dropshippers, are using that sites and taking advantages of their terms. Terms that are suggested by that sites are not under our control, we only automate import process, everything else is your responsibility. It looks like the customer does not understand how dropshipping works at all and what Shopify apps are. Customer installed the app just to give 1 star feedback.