ShineOn: Print On Demand
ShineOn: Print On Demand
Rating
4.6
feedback
1,727
chart
#189
All reviews
Rating Breakdown
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April 15, 2024
I found the process in adding my own designs easy to follow and quick. There was a good range of high quality products.
Thank you for the positive review! It's great to hear that, We're grateful for your presence in our community and look forward to celebrating your future successes!
April 4, 2024
April 1, 2024
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that, If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
March 24, 2024
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
March 24, 2024
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
March 17, 2024
Just uploaded my first product and there is nowhere for the buyer to upload the photo in the store. It's a little confusing but the product seems wonderful
Thank you for sharing your feedback with us! This is not the experience we want for our Merchants, our Support team can help! Please reach out to our live chat at help.shineon.com. Thanks again and keep up the great work!
March 9, 2024
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost! I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
Feb. 20, 2024
Feb. 20, 2024
overall good app, but it is really difficult to know for sure waht product are made in Europ, if Europ is your market, brace your self to know what product are avalaible there :/
Using app
Almost 2 years
Total reviews
6
Average rating
4.3
Feb. 11, 2024
Feb. 6, 2024
I will recommend this to others, but the little challenge I have right now is that my customers cannot print in their names on the CUSTOMIZED NECKLACE. I am not sure why, but it will be nice if you guys can fix it ASAP.
Feb. 5, 2024
easy but havent sold anything yet on here day in and out trying new trends and still no sell
Jan. 15, 2024
I have not been able to generate any visitors or business so far in the first week...just a bunch of bots contacting me on facebook
Jan. 14, 2024
i'M stuck on the steps to creating my store on join FB community its telling me to join before I can go to next steps and I already joined???
Jan. 10, 2024
Jan. 6, 2024
Lots of the new updates really messed up my store settings somehow and the menu on left to check orders and products is difficult to maneuver, it's a bit too small.
Dec. 27, 2023
I did everything on my behalf to fulfill with ShineOn but it's still not processing my orders
May 21, 2024
The app is well put together, good and fast support, a good and very active community. Many innovations and possibilities. BUT since Feb. 2024 they simply closed the facility in the EU for weeks. It has now finally opened again. They moved from Amsterdam to somewhere in Germany. Since then the delivery time has actually gone UP. The promised improvement remains. Previously, deliveries to Belgium and the Netherlands were within 4-5 working days. Now 6-10 business days. It's 2024, this is taking way too long.