ShipBob Fulfillment
ShipBob: Global Fulfillment Solutions & WMS for Brands
Rating
4.6
feedback
311
chart
#598
All reviews
Rating Breakdown
Review RSS Feed
April 23, 2025
It's been a nightmare. Their fullfilment is almost double of what you see on shopify. In addition they lost packages at their wearhosue. The worst part is that often their orders are not going out 2 or 3 days after fulfillment. I am getting inventory out right now. Read all the negative reviews but wanted to give them a chance. Not wroth it. And all support is in India via email. Don't do it.
I'm really sorry to hear about your experience — this isn’t the level of service we aim to provide. I completely understand your frustration with the delays and lost packages. We're prioritizing your inventory transfer and escalating your feedback internally. If you're open to it, I'd love to connect and see if there's anything we can do to make this right. Thank you for bringing this to our attention. - Karley
March 27, 2025
Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!
March 26, 2025
Animesh did an excellent job onboarding my company BUNNYBLAST Pre-workout to shipbob with my website. Thank you for your quality work Animesh, it made the launch of BUNNYBLAST easy and quick. I'm thankful to have had you help me! Best, Farah Sheikh
March 25, 2025
Everything went smooth. Suproteek is very knowledgable on the onboarding and implementation process. We understand everything as easy as possible. No issues at all in terms of communication and instructions.
March 17, 2025
Manas was extremely helpful. He should really get a promotion or a raise! It was one of the best support experience I had in a long time.
March 12, 2025
Suproteek has been a great help overall. He was able to walk us through the entire process seamlessly and take us step by step through learning Shipbob. We had no experience in Shipbob or ecommerce in the past and Suproteek made it super easy to understand everything.
Store
My Store
Using app
About 1 month
March 3, 2025
I needed a fulfillment partner that was reliable, fast, and easy to integrate—and ShipBob delivered.
Feb. 24, 2025
Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.
Store
My Store
Using app
About 1 month
Feb. 24, 2025
I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!
Feb. 21, 2025
Feb. 7, 2025
Incredible support and coaching, long before we paid a penny. Intelligent handholding at every step of the way, great value and peace of mind, and integration with Shopify that just works.
Feb. 7, 2025
I’ve been using ShipBob for over a year now, and honestly, I’ve had nothing but problems. I don’t like writing negative reviews, but I feel like this one is necessary. The biggest issue for me has been their support team. I’d open a ticket about an issue, they’d tell me it’s fixed, and then the same thing would happen again a few days later. For example, my TikTok Shop orders weren’t syncing properly, and there were constant SKU problems. This went on for over a month before it was finally resolved. Then, once that got sorted, shipping updates stopped syncing to TikTok, so I had to manually update them myself. It’s just one thing after another. On top of that, I was told shipping costs would be between $7–$9, but I’ve been charged way more than that multiple times. And today, I had a customer receive the wrong color product entirely! It’s always these little things that add up, and I’m beyond frustrated. After I finish this bulk order, I’m switching to another shipping company. ShipBob charges way too much for the level of service they provide. I really hope they can figure things out for other customers, but I’m done. I also forgot to mention i always get duty fees in the mail and packages always get lost when i ship them to my models.