All reviews

Rating Breakdown

  • 5
    82% (230 ratings)
  • 4
    6% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    9% (24 ratings)

Reviews with Text

  • 94% (262)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2025

Suproteek has been fantastic in helping me guide through the implementation process. Everything was clearly explained and we had no issues getting the full ShipBob implementation set up in a timely manner.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

Suproteek was very helpful to make sure everything was integrated successfully. It was a seamless and stress free experience!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Great! very helpful app for our store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Shipbob Fulfillment is an excellent app and company. The customer service is exceptional and they make the process extremely efficient, user-friendly and manageable. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Manas was a pleasure to work with.. The onboarding process and shopify integration was a breeze thanks to him. He was super knowledgeable and helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 5, 2025

Dealing with ShipBob has been incredibly stressful for me. It feels like there's always one problem after another, and their chat support hasn’t been helpful at all. The support team often seems unprepared to address issues effectively, which only adds to the frustration.

Using app

Over 1 year

Total reviews

3

Average rating

1.0

5 / 5 Share

May 5, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

Integrated perfectly with Shopify store

Store

RipClip

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 23, 2025

It's been a nightmare. Their fullfilment is almost double of what you see on shopify. In addition they lost packages at their wearhosue. The worst part is that often their orders are not going out 2 or 3 days after fulfillment. I am getting inventory out right now. Read all the negative reviews but wanted to give them a chance. Not wroth it. And all support is in India via email. Don't do it.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

I'm really sorry to hear about your experience — this isn’t the level of service we aim to provide. I completely understand your frustration with the delays and lost packages. We're prioritizing your inventory transfer and escalating your feedback internally. If you're open to it, I'd love to connect and see if there's anything we can do to make this right. Thank you for bringing this to our attention. - Karley

5 / 5 Share

March 27, 2025

Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!

Store

hōliss

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Everything went smooth. Suproteek is very knowledgable on the onboarding and implementation process. We understand everything as easy as possible. No issues at all in terms of communication and instructions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Great app, really helpful and responsive onboarding and support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Suproteek has been a great help overall. He was able to walk us through the entire process seamlessly and take us step by step through learning Shipbob. We had no experience in Shipbob or ecommerce in the past and Suproteek made it super easy to understand everything.

Store

My Store

Using app

About 1 month

5 / 5 Share

March 10, 2025

seamless and easy to set up. Manas has been fantastic.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Manas has given me a great onboarding!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.

Store

My Store

Using app

About 1 month

5 / 5 Share

Feb. 24, 2025

I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Incredible support and coaching, long before we paid a penny. Intelligent handholding at every step of the way, great value and peace of mind, and integration with Shopify that just works.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Unbelievable! Manas is a Legend!

Using app

2 months

Total reviews

1

Average rating

5.0