ShipBob Fulfillment
ShipBob: Global Fulfillment Solutions & WMS for Brands
Rating
4.3
feedback
242
chart
#682
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March 22, 2024
Great explanations of all the new terms and nuances. Customer service is quick to help and actually follows up with you to make sure the issue got handled.
March 21, 2024
Not to happy with their most recent interface change over as it's very confusing to understand and keep your inventory organized. They should have though this through and tested it a bit more before implementing.
March 5, 2024
Pramod has been fantastic and the integration with Shopify has been seamless! We are very happy with our choice to fulfill with ShipBob.
March 5, 2024
It works great easy to integrate and works smoothly without any interventions from our team, Ankit was great help in onboarding us to Shipbob App on Shopify
April 17, 2024
We've been with ShipBob for a few years now and were quite happy in the beginning, but then as we began to expand globally we encountered an inventory syncing issue with Shopify Plus Markets. At first there didn't seem to be a solution and we were worried we'd have to leave ShipBob and find and alternative solution. However, they really came through for us. Our account manager, Savi, and Simon from their dev team put together a custom solution to solve our integration problem. It took them some time and effort to develop and test the solution, but it has made our life so much easier and we're super stoked to be staying with ShipBob now that our integration issues are solved. They really came through for us in the end. In fact, they came through for us in the beginning too. When we first came to ShipBob it was a rush onboarding because our current 3PL at the time had just sold to another company and it was a total gong show. We needed to get rehomed fast and ShipBob managed to onboard us fast when we really needed it. I would highly recommend ShipBob. They have been awesome for us.
Feb. 29, 2024
The ShipBob integration has been seamless. Very easy for me to monitor what's happening with my business. Dealing with ShipBob has been an A+ experience so far.
Feb. 27, 2024
It takes a lot for us to write a negative review but Shipbob has more than earned one. We used them to handle overseas fulfillment (Australia). However, they were frequently taking up to a week to process and ship orders, despite initial assurances that orders would be shipped within 24 hours--same day if placed before 11AM local time. Then, after they finally got around to shipping the orders, they often used budget couriers that then took 2-3 weeks to deliver. Not only this, but their shipping rates were sky high. In fact it turned out to be cheaper, and often faster, to fulfill Australian orders from the USA. Their support is awful too. There is no way to get immediate assistance and you are forced to open a ticket and wait, at times, several days for a response. I have used three fulfillment services in the past and Shipbob is by far the absolute worst.
Feb. 26, 2024
Setup was very easy even with additional marketpalces like TikTok Shop and Etsy importing orders. Highly recommended for startups looking to scale without the overhead of renting and staffing a warehouse. The implementation team was also great to work with. Shoutout to Maverick for making everything a breeze! No more dealing with label printers and packaging out of my 1-bedroom apartment :)
Feb. 2, 2024
Integration was easy and seamless. Continued support from ShipBob team has been invaluable. Order tracking has been timely and accurate
Jan. 24, 2024
Great experience working with Shipbob, their implementation team is very communicative and helpful and ensured a smooth implementation process.
Jan. 18, 2024
Shipbob has been amazing to work with! It was easy to install and set up the connection with our store, and we're now shipping into 54 additional countries using ShipBob's fulfillment centers in the UK, Canada, and Poland. Our integration specialist Pramod was an absolute dream to work with! Orders are shipped dang near immediately and then get automatically fulfilled in our Shopify with accurate tracking information. For any issues or questions I've encountered along the way, Pramod was able to quickly handle them and help get us set up for success in the long term. 10/10 stars, and we highly recommend partnering with ShipBob for your international fulfillment needs!
Jan. 17, 2024
Everyone was extremely knowledgable, patient and very attentive to any questions. Respond time was impecable. It has been a joy to work with ShipBob Fulfillment. I would highly recommend ShipBob Fulfillment.