ShipBob Fulfillment
ShipBob: Global Fulfillment Solutions & WMS for Brands
Rating
4.6
feedback
277
chart
#691
All reviews
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Feb. 24, 2025
Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.
Store
My Store
Using app
About 1 month
Feb. 24, 2025
I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!
Feb. 21, 2025
Feb. 7, 2025
Incredible support and coaching, long before we paid a penny. Intelligent handholding at every step of the way, great value and peace of mind, and integration with Shopify that just works.
Feb. 7, 2025
I’ve been using ShipBob for over a year now, and honestly, I’ve had nothing but problems. I don’t like writing negative reviews, but I feel like this one is necessary. The biggest issue for me has been their support team. I’d open a ticket about an issue, they’d tell me it’s fixed, and then the same thing would happen again a few days later. For example, my TikTok Shop orders weren’t syncing properly, and there were constant SKU problems. This went on for over a month before it was finally resolved. Then, once that got sorted, shipping updates stopped syncing to TikTok, so I had to manually update them myself. It’s just one thing after another. On top of that, I was told shipping costs would be between $7–$9, but I’ve been charged way more than that multiple times. And today, I had a customer receive the wrong color product entirely! It’s always these little things that add up, and I’m beyond frustrated. After I finish this bulk order, I’m switching to another shipping company. ShipBob charges way too much for the level of service they provide. I really hope they can figure things out for other customers, but I’m done. I also forgot to mention i always get duty fees in the mail and packages always get lost when i ship them to my models.
Jan. 28, 2025
So far so good. Just went live but the integration was simple and smooth. And Manas is AMAZING at onboarding.
Jan. 28, 2025
Ease of installation Speed and reliability of order ingestion Tracking upload speed Technical support / outages
Jan. 27, 2025
Don’t use ShipBob if you want to sell in the UK. They have blocked my orders for two months now, due to re review of duty paid (which we have shared documentation for). We missed out on Black Friday and Christmas sales and it’s destroying our small company. I respect the need for compliance, but it’s been two months since we sent documentation and ShipBob has stopped responding. Unacceptable.
Jan. 10, 2025
The shipping app connects seamlessly and the platform is very easy to setup and track all my orders - would definitely recommend to businesses starting out since they have a very low monthly minimum order quantity
Jan. 6, 2025
Shipbob is really great to use and easy to navigate. They have a top customer service team who are always on hand to help - Manas was particularly helpful in getting my shop up and running for fulfillment. Would recommend for all companies!
Jan. 3, 2025
I look forward to having my orders fulfilled by ShipBob. Our first order was fulfilled today. It looks like this is going to work well.
Jan. 2, 2025
Manas was lovely! So helpful and talked us through the whole process of setting up our Shipbob shop through Shopify. The process was super easy but Manas made the experience feel really comfortable and easy to use after our calls.
Jan. 2, 2025
Very beautiful experience and the instructor was very professional and informative on all the questions i asked. The integration was a wonderful experience with my instructor (Manas)