All reviews

Rating Breakdown

  • 5
    83% (223 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 23, 2025

It's been a nightmare. Their fullfilment is almost double of what you see on shopify. In addition they lost packages at their wearhosue. The worst part is that often their orders are not going out 2 or 3 days after fulfillment. I am getting inventory out right now. Read all the negative reviews but wanted to give them a chance. Not wroth it. And all support is in India via email. Don't do it.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

I'm really sorry to hear about your experience — this isn’t the level of service we aim to provide. I completely understand your frustration with the delays and lost packages. We're prioritizing your inventory transfer and escalating your feedback internally. If you're open to it, I'd love to connect and see if there's anything we can do to make this right. Thank you for bringing this to our attention. - Karley

5 / 5 Share

March 27, 2025

Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!

Store

hōliss

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Everything went smooth. Suproteek is very knowledgable on the onboarding and implementation process. We understand everything as easy as possible. No issues at all in terms of communication and instructions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Great app, really helpful and responsive onboarding and support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

seamless and easy to set up. Manas has been fantastic.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Manas has given me a great onboarding!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Great experience with Shipbob and Shopify! It helped meet my fulfillment needs and getting my product to market at a relatively affordable price.

Store

My Store

Using app

About 1 month

5 / 5 Share

Feb. 24, 2025

I truly appreciate how effortlessly ShipBob handles the entire process. Collaborating with Manas Kakkar was an absolute delight—his expertise and guidance gave me complete confidence that our orders were in excellent hands. Thank you for your exceptional service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Incredible support and coaching, long before we paid a penny. Intelligent handholding at every step of the way, great value and peace of mind, and integration with Shopify that just works.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Unbelievable! Manas is a Legend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Thank you for you help to start my business

Store

YUGEN

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

So far so good. Just went live but the integration was simple and smooth. And Manas is AMAZING at onboarding.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Ease of installation Speed and reliability of order ingestion Tracking upload speed Technical support / outages

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

The shipping app connects seamlessly and the platform is very easy to setup and track all my orders - would definitely recommend to businesses starting out since they have a very low monthly minimum order quantity

Store

Phase 1

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 7, 2025

Great so far! Manas is great

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

I look forward to having my orders fulfilled by ShipBob. Our first order was fulfilled today. It looks like this is going to work well.

Store

Bzz Box

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Manas was lovely! So helpful and talked us through the whole process of setting up our Shipbob shop through Shopify. The process was super easy but Manas made the experience feel really comfortable and easy to use after our calls.

Store

Osier

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Very beautiful experience and the instructor was very professional and informative on all the questions i asked. The integration was a wonderful experience with my instructor (Manas)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

The app is very easy and self explanatory

Using app

15 days

Total reviews

1

Average rating

5.0