ShipBob Fulfillment
Fulfill your everything orders with a global, customized 3PL.
Rating
4.7
feedback
280
chart
#702
All reviews
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Feb. 7, 2025
I’ve been using ShipBob for over a year now, and honestly, I’ve had nothing but problems. I don’t like writing negative reviews, but I feel like this one is necessary. The biggest issue for me has been their support team. I’d open a ticket about an issue, they’d tell me it’s fixed, and then the same thing would happen again a few days later. For example, my TikTok Shop orders weren’t syncing properly, and there were constant SKU problems. This went on for over a month before it was finally resolved. Then, once that got sorted, shipping updates stopped syncing to TikTok, so I had to manually update them myself. It’s just one thing after another. On top of that, I was told shipping costs would be between $7–$9, but I’ve been charged way more than that multiple times. And today, I had a customer receive the wrong color product entirely! It’s always these little things that add up, and I’m beyond frustrated. After I finish this bulk order, I’m switching to another shipping company. ShipBob charges way too much for the level of service they provide. I really hope they can figure things out for other customers, but I’m done. I also forgot to mention i always get duty fees in the mail and packages always get lost when i ship them to my models.
Jan. 28, 2025
So far so good. Just went live but the integration was simple and smooth. And Manas is AMAZING at onboarding.
Jan. 28, 2025
Ease of installation Speed and reliability of order ingestion Tracking upload speed Technical support / outages
Jan. 10, 2025
The shipping app connects seamlessly and the platform is very easy to setup and track all my orders - would definitely recommend to businesses starting out since they have a very low monthly minimum order quantity
Jan. 6, 2025
Shipbob is really great to use and easy to navigate. They have a top customer service team who are always on hand to help - Manas was particularly helpful in getting my shop up and running for fulfillment. Would recommend for all companies!
Jan. 3, 2025
I look forward to having my orders fulfilled by ShipBob. Our first order was fulfilled today. It looks like this is going to work well.
Jan. 2, 2025
Manas was lovely! So helpful and talked us through the whole process of setting up our Shipbob shop through Shopify. The process was super easy but Manas made the experience feel really comfortable and easy to use after our calls.
Jan. 2, 2025
Very beautiful experience and the instructor was very professional and informative on all the questions i asked. The integration was a wonderful experience with my instructor (Manas)
Dec. 26, 2024
Très bon interface, très facile d'utiliser et j'ai reçu un très bon service de Manas, il est excellent en communication et il a montrer un maitrise de l'outil.
Dec. 20, 2024
I've having such a good experience with ShipBob, the whole team has been amazing to work with and made our bran launch extremely easy. Manas Kakkar took extra time out of his day to hop on a call with us and help us with some last minute details before launch. Highly recommend fulfilling all your order through them. Great job team.
Dec. 20, 2024
ShipBob has been seamless to integrate with, the initial setup calls were thorough, and the ShipBob staff are extremely knowledgeable about what they do. Great way to do logistics!
Dec. 18, 2024
Dec. 16, 2024
Great implemantation service (Manas was our guy), really helped us going through all the onboarding procced with grace and patient, and above all, professionaly!
Dec. 12, 2024
I had the best experience, everyone was so helpful. Can't recommend ShipBob enough!
Dec. 10, 2024
The integration was seamless. Suproteek was super helpful in connecting the apps, and making sure everything worked properly
Dec. 9, 2024