ShipBob Fulfillment
ShipBob: Global Fulfillment Solutions & WMS for Brands
Rating
4.3
feedback
242
chart
#668
All reviews
Rating Breakdown
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June 8, 2021
Shipbob is a great turn key solution when it comes to 3PL services. There is a reason they're rated as one of the best options in the country. Depending upon what you're managing there could be possible glitches here and there but their customer service is quick and attentive in solving any issues quickly. They're continuously adding new services to help with efficiency.
June 8, 2021
Big thanks to ShipBob especially the customer support we've received since launching on their platform. It's a vast improvement from our previous distributor. Highly recommend.
June 8, 2021
The shipbob team works diligently and always have been a strong and important pillar of our supply chain.
June 8, 2021
The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.
June 5, 2021
Great app and team, issues are handled quickly to keep my business on track and profitable. Now I can scale to the moon!
To the moon! I love it. Thanks for your partnership :) - Kevin
June 4, 2021
Fast & Seamless integration. About as smooth as warehousing and e-commerce integration can get. Thanks folks.
June 4, 2021
Ship on was exactly what our business needed. We needed a reliable company that would handle everything for us. Once an order is placed, they pick, package and ship it our for us. It’s truly a one stop shop. The platform is pretty simple for beginners which was a plus for us. If we are ever unsure or have questions the chat button and FAQ resources are there. No matter how big our business grows we plan on continuing with their services simply because it takes the headache away and they get the job done!
June 2, 2021
Works well and accurate during our launches. Easy app to implement will continue using for our store.
June 2, 2021
Highly recommend ShipBob for B2C orders. They make the process much easier, transparent, and with analytics! Their team is also passionate about making sure you get all the support you need via email, phone, and scheduled meetings. They're quickly expanding internationally too, so there's a lot of opportunity to grow with them. They're still building up their B2B services. If your products are not fragile or heavy and can be shipped on pallets for B2B with their shipping services, I still recommend them. Unfortunately for us, our products are fragile, heavy, and parcel only, and the B2B services wasn't a good match. We tried their service where we make our own labels for B2B orders too but it didn't work out. They're extremely good at making shipping labels for you though! Truly an automated system if you let them take over fulfilment for you.
Hi Ferris Wheel Press team -- I'm sorry to hear our B2B/wholesale process didn't work for you. I'm going to ping your Merchant Success specialist to see if there are any workarounds coming down our feature pipeline... stay tuned! - Kevin from ShipBob
June 2, 2021
App is easy to use and transparent. Once we got a dedicated support at Shipbob, service questions and issues became much easier to handle and investigate.
June 2, 2021
The app works smoothly. We've had some challenges working with their customer support but they are committed to making improvements. Overall good experience with Shipbob.
June 2, 2021
ShipBob is fantastic; their customer service is one of the best we have ever worked with. If an issue arises, I do not have to worry about follow-up; the ShipBob team is fast, courteous, and responsive. If you are not using ShipBob, you are missing out. Download and work with ShipBob today.
June 1, 2021
It works perfectly and help us to concentrate on sales and marketing I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!
Dec. 30, 2022
This app is working well for me. It sends order information to Shipbob for products with Shipbob set as inventory source and sends the tracking information back. I also use it to sync inventory so that we don't oversell products. Thanks!
June 1, 2021
Works well. Haven't had any problems linking our Shopify store. I'm happy that they introduced an optional delay so we can run a one click upsell app.
June 1, 2021
All orders are shipped within 24 hours. Real time inventory tracking helps plan reorder dates. Labels are very competitive. Orders lost in transit get compensated at the retail price. Support tickets get answered within 1-2 working hours. Easy self-service integration and fulfilment discounts at high sales volumes.
June 1, 2021
I used this app to help fulfill customer orders and manage inventory replenishment, it is super easy to use and make our CS team job a lot easier. I don't have any complains so far and would recommend the APP to whoever is struggling with customer order fulfillment or wanted to improve customer satisfaction. The support team is super strong behind this app and you can get timely response when needed, the most important thing is the multiple fulfillment locations can help reduce the shipping lead time and save freight cost. The ease of the transfer inventory between locations is another important feature that I'd like to mention as well.
Thanks Grobo team!
June 1, 2021
A fulfillment service that meets the needs of our growing ecomm biz, continually expanding and improving which is great to see. Great customer service always!
Thanks HelloEden team...it's been awesome to be a part of your brand's growth story!
May 25, 2021
Shipbob are great. The process and team are super. Hugely recommended. Using Shipbob has given me back hours daily and huge peace of mind.
This is what we love to hear! We'll take the tedium of shipping, you keep making and selling awesome stuff. Thank you for trusting us as a partner in your business.
May 13, 2021
I must say that I had my doubts, but I was pleasantly surprised to see how efficient this integration is! No problem to report so far, I am very satisfied.